Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 2, 2025 — Rated 10 out of 10 by Cynthia Arguedas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The sales lady Misty that helped me. She was a very pleasant person and answered all my questions and was very helpful and the managers are great. The sales managers are great wonderful people to work with.

Report a concern   December 1, 2025 — Rated 10 out of 10 by E.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff were very friendly and helpful. It was a very hassle free experience.

Report a concern   December 1, 2025 — Rated 10 out of 10 by D.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Reliable and friendly

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Just like the Nissan Rogue. We have bought 4 of them in the oadt

Report a concern   December 1, 2025 — Rated 10 out of 10 by J.C.G.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Quality and customer care and service

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Everything works out good. I love the prices.

Report a concern   December 1, 2025 — Rated 10 out of 10 by L.B. Don Franklin Monticello Service
What do you like about our products and services?

Everyone was very helpful.

Report a concern   December 1, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friedly & Personable

Report a concern   November 30, 2025 — Rated 10 out of 10 by J.I. Don Franklin Somerset KIA Sales
What do you like about our products and services?

i like KIA vehicles! Don Franklin KIA treat you like family!

Report a concern   November 30, 2025 — Rated 10 out of 10 by G.H. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Demetrious Davis the sales person was absolutely wonderful to deal with

Report a concern   November 30, 2025 — Rated 9 out of 10 by J.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Finished product is great!!

Took a week longer than expected to finish.

Wasn’t kept informed on progress, had to call.

Should have gotten texts ongoing through repair process.

Report a concern   November 30, 2025 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick fix

Report a concern   November 30, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It had everything I wanted and then some

Report a concern   November 30, 2025 — Rated 10 out of 10 by V.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They changed my oil and rotated my tires pretty quick.

Report a concern   November 30, 2025 — Rated 9 out of 10 by R.N. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service department got my wife’s vehicle 🚗 in and fixed right

Report a concern   November 30, 2025 — Rated 10 out of 10 by C.H. Don Franklin Auto
What do you like about our products and services?

Good products an good service

Report a concern   November 30, 2025 — Rated 10 out of 10 by A.P. Don Franklin London Ford - Service
What do you like about our products and services?

jacob is a great guy i am in about every month for service i know i cant get him every time but he is just down to earth

Report a concern   November 30, 2025 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   November 30, 2025 — Rated 10 out of 10 by Shannon Whittenburg Don Franklin Ford - Service
What do you like about our products and services?

Exceptionally friendly staff and family atmosphere.

Report a concern   November 30, 2025 — Rated 10 out of 10 by Mitchell Laslie Don Franklin Ford - Service
What do you like about our products and services?

The people are real professional

Report a concern   November 30, 2025 — Rated 10 out of 10 by Candeda Bowlin Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’ve purchased 5 vehicles over the years and I appreciate the extra effort for the staff but also the special discounts for military. They truly try to find every customer a vehicle. Our salesman Brandon was very knowledgeable of Kia dealership and answered our questions promptly. He was the perfect balance, knowledgeable but not over bearing or pushy. He was attentive and courteous.

Report a concern   November 30, 2025 — Rated 10 out of 10 by K.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone there is very friendly

Report a concern   November 30, 2025 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good communication and willingness to help solve my mechanical issue.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Josh Frost Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

It’s the people that make your business worth dealing with.

Report a concern   November 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

They found the car I wanted with everything I needed and wanted and more. The only bad part was they would not come down on the price at all. But I love my car!!

Report a concern   November 29, 2025 — Rated 10 out of 10 by K.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’m very pleased with my Rogue as have had no issues with it. Everyone at Don Franklin is always nice and helpful.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jane Hardwick Don Franklin Auto
What do you like about our products and services?

Just purchased a new vehicle and the service was awesome, salesman was great and everyone involved was extremely nice. I suggest getting a great deal!

Report a concern   November 29, 2025 — Rated 10 out of 10 by John Potter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Each member of the staff that I have encountered, has been courteous, knowledgeable, & professional. These are all traits that are very important to me.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Michele Watts Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and came out and talked to me what the issue was and fixed it . Great customer service

Report a concern   November 29, 2025 — Rated 10 out of 10 by Sammy Smith Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

friendly Very kind and always came into waiting room letting u know no how u are is going on. I have yo lots of cars service department and this dealership is the best.


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