Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Has been easy to schedule and had no problem

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Products r dependable. A the people r wonderful.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

No pressure and very helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent customer service

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is quick and reliable

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bryan Franklin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is one of the best service advisors I have ever dealt with, and I have plenty of them!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Noah Williams Don Franklin Auto
What do you like about our products and services?

The products are great and the staff is great!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by James Humphrey Don Franklin Monticello Service
What do you like about our products and services?

Great service and excellent people working to help me

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very helpful and knowledgeable.

Report a concern   August 10, 2026 — Rated 9 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good products! Service, I trust these guys, they have gained my confidence! I suppose they check each other! I don’t think I will be coming out of the garage with oil plug loose or loose lug nuts! Some guys don’t know nothing about autos like I don’t know nothing about computers. I been changing my own oil scince I had my 1951 ford! These electric cars SUCK! I’m Done!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bernard Dunn Don Franklin Columbia Nissan Service
What do you like about our products and services?

Best Nissan service Center in America!!! Guys are trustworthy and on time. Goes beyond call of duty!

Report a concern   August 10, 2026 — Rated 10 out of 10 by E.C. Don Franklin Ford - Service
What do you like about our products and services?

Professional

Report a concern   August 10, 2026 — Rated 10 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

You don’t try to over sell me

Report a concern   August 10, 2026 — Rated 10 out of 10 by Kevin Curtis Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman followed through with me for a few months until I made the purchase. That doesn’t happen nowadays, no matter what business you are dealing with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Customer service is the best I’ve ever seen

Report a concern   August 10, 2026 — Rated 9 out of 10 by C.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Excellent in service

Report a concern   August 10, 2026 — Rated 10 out of 10 by F.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent sevice

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Franklin has great people working for them either sales people or service department just great people. I’m very satisfied with my service and very satisfied with my two vehicles that I bought six months ago.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Billy Patrick Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No complaints

Report a concern   August 10, 2026 — Rated 10 out of 10 by Brandy Meyers Don Franklin Monticello Service
What do you like about our products and services?

The staff is friendly, welcoming and knowledgeable

Report a concern   August 10, 2026 — Rated 10 out of 10 by Clara Patterson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were treated honestly and with respect. The Don Franklin sales people worked to get us the best deal they could. We are very happy.

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

You’re not sitting for hours on your service, mine is usually oil change and tire rotation and I also like the complimentary car wash. Guys at the front desk are nice and professional. Keep up the good work.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bonita Shain Don Franklin Bardstown - Service
What do you like about our products and services?

The service department is great. They did everything to help me get my car repaired.

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable !!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rick Burke Don Franklin London Ford - Service
What do you like about our products and services?

We’ve only been to the service once so I can’t really give a lot feedback on materials and so forth. But as far as service rendered, it was on time and professional.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Barclay Kirkland Don Franklin Burkesville Service Department
What do you like about our products and services?

Nice people

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good looking cars. Good reputation. Salesman very knowledgeable and friendly.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.L.V. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

No fuss purchase

Report a concern   August 10, 2026 — Rated 10 out of 10 by Donnie Reid Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone was knowledgeable and very friendly. There was a great variety of vehicles to choose from I just really liked Don Franklin Ford. This is the third vehicle I have purchased from them.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Craig Wesley Don Franklin Somerset GM Service Department
What do you like about our products and services?

They’re a great dealership, we will always buy from Don Franklin!


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