Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Able to get me in and nice waiting area. Friendly service

Report a concern   February 14, 2026 — Rated 9 out of 10 by L.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service time was scheduled and vechiclev was completed in time specified.

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great warranty and Brandon found exactly what we wanted.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Spalding Don Franklin Ford - Service
What do you like about our products and services?

Nice, fast, explained thing's to you, great people,been with you guy's for 30 plus year's.

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.N.D. Don Franklin Monticello Service
What do you like about our products and services?

I live in London Ky but drive all the way to monticello even for oil changes because your employees at that location are so nice and knowledgeable. The Corbin and Somerset location needs ALL NEW EMPLOYEES.....they are rude and either lazy or dont know what they are doing. Id drive to lexington and buy from some big dealership down there before id buy from either the Corbin (which is the worst) or Somerset location, but in the Monticello dealership EVERY SINGLE employee tries hard to help and are genuinely nice folks.

Report a concern   February 14, 2026 — Rated 10 out of 10 by T.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They seem to be really reliable

Report a concern   February 14, 2026 — Rated 10 out of 10 by W.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

They have a large inventory.Their salesmen are very knowledgeable and extremely nice. Their service and parts.Department is high class, lots of parts very good technician. I highly recommend Don Franklin outdoors over all the other dealers I've ever dealt with.

Report a concern   February 14, 2026 — Rated 10 out of 10 by James Price Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and friendly staff

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is great and always done in a timely manner The staff is friendly

Report a concern   February 14, 2026 — Rated 9 out of 10 by D.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Make sure my vehicle is in good condition

Report a concern   February 14, 2026 — Rated 10 out of 10 by Carolyn Gibson Don Franklin Somerset KIA Service
What do you like about our products and services?

Knowledge and kindness

Report a concern   February 14, 2026 — Rated 10 out of 10 by Edward Kress Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was quick and reasonable

Report a concern   February 14, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great quality and great prices.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Steven Currans Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Long lasting vehicals

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jeff Hancock Don Franklin Ford - Service
What do you like about our products and services?

Great work and very accommodating to my schedule.

Report a concern   February 14, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy online scheduling, fast service, comfortable waiting area with coffee and water available, job done right!

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Excellent customer care.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Janie Cooksey Don Franklin Burkesville Service Department
What do you like about our products and services?

From the time we moved here and started having our vehicles serviced we were pleased with the timely manner of appts, friendliness and service. Help keep my vehicle in running order.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Nice vehicles friendly people service could be better

Report a concern   February 14, 2026 — Rated 9 out of 10 by Jorja Malicote Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

the car buying experience was made easy and seamless thanks to the salesman

Report a concern   February 14, 2026 — Rated 10 out of 10 by John Groves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff that values my time.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Ralph Hawkins Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very professional no pressure felt good about the price,the people I dealt with and the integrity of the vehicle.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Eric Ricketts Don Franklin Bardstown - Service
What do you like about our products and services?

Gave me upfront quote. And kept In the loop while waiting on it

Report a concern   February 14, 2026 — Rated 10 out of 10 by Stevie Wheat Don Franklin Auto
What do you like about our products and services?

Peggy worked extremely hard and quickly to satisfy our needs. She was very knowledgeable as well. Good job

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai vehicles are reliable. We have purchased 3

Report a concern   February 14, 2026 — Rated 10 out of 10 by A.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You check everything without even asking and give prices for each item. Customer very honest about everything!

Report a concern   February 14, 2026 — Rated 10 out of 10 by F.L. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very professional, considering of my time. Took the time to explain everything about my car purchase . My 2nd car purchase with the company. Tried to make sure I would be happy about my purchase. Went out of the way to make sure i would be a happy customer .

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Comfort and affordability and good service

Report a concern   February 14, 2026 — Rated 10 out of 10 by Fred Tarter Don Franklin Russell Springs Service
What do you like about our products and services?

Blake Miller is a great salesman to deal with. Honest , polite , respectful and prompt no hassle experience for the second time . I’ll be back again.

Report a concern   February 14, 2026 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Everything was so quick and easy


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