Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 21, 2026 — Rated 9 out of 10 by Steve Jewell Don Franklin London Ford - Service
What do you like about our products and services?

Quality. Need to be quicker.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Theresa Cruise Don Franklin Bardstown - Service
What do you like about our products and services?

Th service I got was great, but unfortunately you could not get the factory Cue that I needed for my 2016 Caddallic. What’s up with that???
I’ll have to go elsewhere. Bummer.
I love my suv and it has only 87,600 miles on it. Barely broke in, in my opinion. 😟

Report a concern   September 21, 2026 — Rated 10 out of 10 by N.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Always fast and friendly service! I’ve been helped by Chris at the service desk twice this year. Every time I’ve been, he’s friendly and funny. Highly recommend.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Pamela Shepherd Don Franklin Somerset KIA Service
What do you like about our products and services?

I have a 2026 Kia sonata and have had no problems at all! The service department in somerset Ky is the best with everything. I will continue to drive the hour to get there to have my vehicle serviced as I trust them!

Report a concern   September 21, 2026 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I love Toyota and bringing my car to Toyota garages

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn does a great job. Please with the service

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The professionalism and the inventory knowledge of the customer service

Report a concern   September 21, 2026 — Rated 10 out of 10 by Matthew Goode Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Stan, Ben, Walt, and the finance guy whose name I cannot remember were great. Awesome overall experience. Really felt like everyone went the extra mile to get me taken care of!

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

We like the accountability of the management

Report a concern   September 21, 2026 — Rated 10 out of 10 by Michael Wilson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone s extremely friendly and helpful….sales, finance, service dept. very thankful to have this team in Campbellsville

Report a concern   September 21, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The friendly people and kindness that I have received

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always great customer service and care!

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nice people get stuff done

Report a concern   September 21, 2026 — Rated 10 out of 10 by Q.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

M.Franco was very knowledgeable and very helpful. Even though I did not walk out of there with a vehicle I would highly recommend his services.

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Great customer service from Jenny. Very responsive and helpful throughout the whole process.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Patrick Bryant Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service that go out of their way to get you into a vehicle

Report a concern   September 21, 2026 — Rated 10 out of 10 by C.A. Don Franklin Auto
What do you like about our products and services?

I thought everyone tried to enhance the experience of buying a car.

Report a concern   September 21, 2026 — Rated 10 out of 10 by G.K. Don Franklin Bardstown - Service
What do you like about our products and services?

The process was very easy. Jan and the other service coordinators are very friendly and quick to respond.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Smiling sales reps. Very welcoming. Buying a car is very stressful, we were pleasantly surprised by the unpressured sales pitch by Ray. But, I will say, that we pre-warned him we weren’t there to squabble.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Friendly service staff

Report a concern   September 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I purchased my Truck in Glasgow and I purchased our 2026 Kia in bowling green I am sadifed with both my warranty my service is always great thank you very much

Report a concern   September 21, 2026 — Rated 10 out of 10 by Logan Manuel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great!

Report a concern   September 21, 2026 — Rated 9 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly and professional staff. Quick service. Thanks

Report a concern   September 21, 2026 — Rated 9 out of 10 by E.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is very good and I really like my Kia

Report a concern   September 21, 2026 — Rated 10 out of 10 by Z.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The buying and trading process is easy, straightforward, and hassle-free.

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service,very reliable

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.P. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

John was very polite and professional. Keep that guy around 😉

Report a concern   September 21, 2026 — Rated 10 out of 10 by Chad Starrett Don Franklin Monticello Sales
What do you like about our products and services?

I wasn’t on the lot more than an hour from start to finish. Matt was amazing and super helpful. The service was excellent and no one made us feel uncomfortable or rushed. I’ve bought 3 vehicles from Don Franklin Monticello. I wouldn’t go anywhere else!

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Lot of grate cars i did not like the sale man or the man in the finance dept if you want to no more you are welcome to call me Phone number removed


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