Customer Testimonials
Our sales representative was very kind and knowledgeable. She was patient with us as we weren’t sure what kind of vehicle we wanted to purchase. Since our purchase our vehicle has needed some repairs, the service department is very thorough in getting our issues fixed. Every person we have encountered has been very polite.
Everything
Fast and easy
I like everything about Nissan the service department is really good to work with. Tony is very good person to talk to he is very knowledgeable of his job and explains everything about your vehicle
Dyllan went out of his way to make sure we were taken care of and got the right car loans.
We bought our vehicle from Don Franklin and paid cash for it and they have taken such good care of the car and everything they have done to the vehicle,they have taken great care of,,we are very pleased with Don Franklin. Thank you. Name removed
Internet Tyler was outstanding in his response to my questions.
Sales force was quick to ask if they can help.
quick friendly
Customer service was great, staff was very professional‼️
Every one was wonderful and made the whole experience a awesome one especially Steve Cissell
Always has quick courteous service from them even if a vehicle wasn’t purchased through or from them.
Great service department
Quick easy and reliable
Fast and friendly service.
The staff was friendly and polite.
I have been purchasing Ford product for years. The quality and value are top notch!
Timely work and great communication
Dwayne was amazing about getting my truck in to get it serviced and the brakes checked out for me. He called me soon as they found the issue quoted me the price and they had me ready to go before lunch time that day! I’d highly recommend Dwayne to anyone for there service needs!
Longevity of car. Good service. Drives well.
Love my new 26 Kona
I love my kia .I tell anyone looking for a good car about kia and their associates and the speedy services.I recommend kia highly for the vehicles that I have bought from them and will continue to buy more
Local service!!
Fast, friendly, and dependable.
Timely and efficient
Everyone is so helpful and kind.
Yes I do THANK YOU
They have not been pushing services on me that I do not want. Efficient
Fast reliable service. The only complaint I’ve ever had is they don’t check tire pressure and if it needs air they don’t put air in the tires.
Staff are very friendly, and great customer services.
Long time customer of Knox Ford now Don Franklin. First vehicle to my latest. Always feel like family when I visit and have never had any issues other than losing a warranty when owner changed. Not anyone's fault yet being treated kindly goes a long way. Great team currently and thanks again! -Jeff