Customer Testimonials
Easy to schedule. Usually quick
Kia was able to properly diagnose our vehicle’s issue and fixed the issue. Luckily they had the parts needed in the shop and we got our car in a timely manner.
Good service
Kyle Wethington was so helpful and kind when I returned my lease. It made it an easy and seamless process. When my husband is ready for a new Ram we will be returning to him.
The techs explain what they are doing, and do an expert job. I never have to wait long, and even if I did, their waiting room is quite nice and comfortable.
Best service nice people I will be back thank you
Everything… wonderful customer service
Loved Nadia!!! She was not pushy she was so informative and always returned our text and calls.
Really happy with our 2026 Chevy High Country!!!
Everyone we worked with at Don Franklin was super helpful and friendly and we really appreciate that.
Tyler answered my questions and followed through on what I needed. He made my appointment for the following day. He and John were very friendly and helpful.
Take care of customers in a timely manner
Good customer service from each staff that I encounter.
The service department worker offered a suggestion of what he’d do if my car was his, and that is to get new tires by the next oil change. I appreciated the personal suggestion, and not just a sales pitch.
I always have the best experience there. All the employees are wonderful and friendly!
They work and last a long time.
Courtesy, convenience
Everyone is always so nice and they get me in and out as quickly as possible.
Friendly and quickly to get in and out with your vehicle .
The service staff. I never got worry about my vehicles being serviced by this dealership. They’ve always taken care of me and that’s why I’m a repeat customer of Don Franklin family of dealerships
I love the murano
Always quick and friendly service
Always great people and service.
Services are great , have always purchase my cars from you
Customer service is excellent
Friendly, knowledgeable service department that made me feel valued.
Prompt, efficient service with knowledgeable staff who make me feel valued.
The staff at Don Franklin Ford Columbia is always incredibly helpful.
your open on saturday for working people
Easy appointment. Drop off .pickup later after work.
Pricing and customer service…
Very courteous and helpful.