Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 21, 2026 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Products and services are very good . Friendly service . No long waiting . Would recommend to anyone looking for good and friendly service . Very good place to do business with .

Report a concern   September 21, 2026 — Rated 10 out of 10 by Z.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service and reasonable prices.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Location

Report a concern   September 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Ease of purchase I liked most. It did take longer than I wanted to get out the door with my new car but it was an overall good experience.

Report a concern   September 21, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Price and service

Report a concern   September 21, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I’ve owned many Hyundai vehicles, about 12 between myself, my husband and daughter.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Brenda Wayne Don Franklin Russell Springs Service
What do you like about our products and services?

Brandon and Luke in the service department are always nice and friendly. They are always helpful and make me as a customer feel important. I drive approximately 75 miles to come to Russell Springs Don Franklin Chevrolet to have my car serviced. I will not take my car nowhere else. Thank you guys. You’re the best.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Perla Morales Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Isaías is a great salesman ! I love the Hyundai Tucson and the Hyundai Palisade. Very welcoming and friendly service

Report a concern   September 21, 2026 — Rated 9 out of 10 by R.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick friendly and service and pleasant atmosphere

Report a concern   September 21, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

They got my car in before they said they could and the Asst. Service Manager is very nice and pleasant to work with.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly helpful staff.

Report a concern   September 21, 2026 — Rated 10 out of 10 by A.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great job, pleasant place to wait, and reasonably priced.

Report a concern   September 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very polite and completed my service very timely.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Ray Griffin Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service and friendly people

Report a concern   September 21, 2026 — Rated 10 out of 10 by C.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The warranty on my car that Kia offers. How helpful the service desk people are when I needed to drop off and then pick up after hours.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast oil changes and courteous employees

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Bardstown - Service
What do you like about our products and services?

I like the warranty Don Franklin has. Everyone in the service center is friendly and helpful. I would recommend Don Franklin to others.

Report a concern   September 21, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

My car has been very good. I got it in 2020 with 8 miles on it. I love it.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Hannahbeth Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Durable, and very reliable.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Rich Grigsby Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   September 21, 2026 — Rated 10 out of 10 by E.S. Don Franklin Ford - Service
What do you like about our products and services?

I’m very pleased because they take care of me so quickly. They keep me abreast of what’s going on in the very professional.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Franklin Franklin Management Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything!!
The products are top quality & the services are Exceptional!!

Report a concern   September 21, 2026 — Rated 10 out of 10 by B.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

My appointment is always on time. And it seems everything is always done right the first time.

Report a concern   September 21, 2026 — Rated 10 out of 10 by J.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

We appreciated the great customer service and fixing our Terrain as quickly as you could!

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Sales department was very user friendly/customer oriented.

Report a concern   September 21, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

Always treated with respect and kindness

Report a concern   September 21, 2026 — Rated 10 out of 10 by W.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always a thorough job on the service and maintenance of my vehicle.

Report a concern   September 21, 2026 — Rated 10 out of 10 by Nathan Saylor Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had a great experience

Report a concern   September 21, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service.

Report a concern   September 21, 2026 — Rated 10 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Tot service advisor Tim Brown is the best. Products are good. Your service writer s and advisors make your business successful, in my opinion


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