Customer Testimonials
Professional staff
Your staff
Our salesman, Xavian, was very knowledgeable and had a great personality. Made us feel very comfortable and comfortable with our choice of vehicles.
Fast, friendly, knowledgeable, thorough, and very attentive personalized service! Jennifer Dailey Pendygraft and her team are the best!
Working with Tyler is always a pleasant experience. He listens, communicates and ensures the task is completed. I am also surprised by the reasonable price of the service completed at the dealership.
We drive an hour from Louisville for the service department oil changes at don franklin bardstown! Helpful team, scheduling is convenient and they are so professional.
Jackie is awesome! I haven’t seen the product yet, but I believe it will be perfect! Prices are the best around.
The service is very fast and correct. Also the associate at the counter is always very friendly and helpful. They always explain everything.
I like the looks and the warranties and good service
They explain what is wrong with your vehicle and explained the price also. Very friendly and pleasant to deal with.
Fast service and very accommodating. We’re able to drop off at night and it’s ready by early morning the next day
Great customer service
Very friendly and speedy had me in and out.
The customer service was the absolute best. Feel like I can trust the service advisor and the technician because of all the open and consistent communication about my vehicle. There is another dealership closer to my home, but I prefer this one solely because of the people.
Prompt service, friendly and accommodating.
Everyone was very helpful as in answering questions
Great vehicle and amazing people to deal with
Your variety of vehicles is extensive. I am a fan of jeeps, personally. Always have been. I grew up around family car sales and I think all cars and every kind of vehicle is interesting. My favorite Kia is the k2. Also the Santa Cruz is fabulous.
Terrance Brown was our salesman and I cannot say enough good things about him! Very polite and did everything he could to help me! It took about 3 months to find what I wanted. I did find one at another dealer ship but I chose to wait for Terrance! I am a long time customer of Don Franklin and this is just one of the reasons why! I’ve always been treated fairly and I know if I have problems….Eddie will always make it right!
Name removed
Campbellsville Ky. 42718
We are Ford people and have had many Ford vehicles between the 2 of us over the years. Few problems, great service, wonderful people to work with.
Service personnel very friendly and helpful.
Terrific customer service from all involved!
Very friendly and easy to work with. The Hyundai products are comfortable and well equipped. We have bought two vehicles in the last year and are very happy with both of them.
Always had a good experience with Don Franklin Nissan Service. Work done timely and the staff are friendly and helpful.
Fast and through
Dependable service and excellent service staff.
Friendly& easy to deal with
I feel my vehicle is definitely in the hands of professionals
Fast, prompt service.
They are very nice and friendly to speak with when u r looking for a car. They definitely great at working with you on getting a car.