Customer Testimonials
Tony in the service counter is the very best with customer service and satisfaction. He is the reason that I will buy my next car with him. Thanks Tony and the rest of the guys are also very friendly and customer service oriented. Great job!
Tom Last name removed Phone number removed
Good quality products and friendly service.
I enjoy being able to get in for a service appointment without long delays. Chris always takes care of me and explains everything that's going on with my car. The process is always quick and efficient
Everything
Genuine products
The service department at KIA is the very best in town. They are actually cheaper than others also.
Attention to details
👍🏼
The service is good. The people are great. Very helpful.
Ease of scheduling & you know the price up front for the most part.
Don Franklin service dept. Is first rate. Fast, friendly, and efficient when I had dealings with them. I highly recommend them for any work on your vechicle.
great people in service dept
Being able to make service appointments and the time for the service.
Very efficient.
Fast reliable
Very efficient and pleasant employees
Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner
THANKS FOR ASKING
We were extremely pleased with the options available on the lot, the knowledge our sales person Jill Carpenter was about the vehicles we were looking at, but not only that there was no pressure just a we can help you in any way attitude. We ended up purchasing a new Pathfinder and the whole experience couldn’t have gone better. Thx Jill and everyone helping us along the way at Don Franklin Nissan!
Great environment l! Very friendly and helpful! Felt like family being in there! Told them exactly what I was looking for and they made it happen! Appreciate everything!! Dustin was amazing!
They treat you like family, go out of their way to take care of your car"s needs. Talk to Jarrett
Whitlock, he is a Service Advisor at Don Franklin Chevrolet , Campbellsville Ky
Not to forget, the Certified Technican, they are the ones, who have the know how, to do that ,with hands on , to keep your machine in tip top condition. PS, Certified. means Schooling on the complexities of todays computer controlled vehicle's.
Great people who try to help make car shopping easier.
My son broke down on the way to our home in Tennessee and your team was great in getting him accommodated and the in and fixed within just a few days. Greatly appreciate everything.
My sales person Misty Roberts fantastic. No pressure ans got me in a 2026 Buick of what i could afford.
Fast friendly service
Friendly and fast
Very helpful
Very friendly staff, quick service, and better than other local dealerships.
All of your employees are very nice polite and professional
Takes time doesn’t rush when looking
Awesome staffing