Customer Testimonials
Customer service was great very polite employees
The service department is great
Great customer service
Very friendly people from sales to service. Never any hassle or pressure to buy vehicle. Service was quick and thorough and I left with the feeling of the car being taken care of.
Great people
Fast and friendly service.
Friendly fast professional
G M fan Good people to work with Joe Lee and Don Shuffett
Service dept is great!!! Got me in the next day!!
Punctual and thorough. I am treated with respect and my concerns are addressed.
Staff very friendly and transparent on services and costs.
Good
Very helpful and professional. Don Franklin for is perfect place to have vehicle serviced/ worked on.
No nonsense and quick
Well i like that you use synthetic oil. Service is fast and courteous.
Friendliness of the workers in the Service Department
Everything was smooth from appointment to pickup. Thank you!
Very professional and reliable service!
The re-programming on two key fobs were quick.
I have always loved Don Franklin and this is my 4th Don Franklin purchase. I have always been very satisfied with my treatment. The Nissan service is great! My other three experiences are with Toyota of Corbin.
10/10 the only dealership I will take my truck to. They are the best in the business.
Adam Capps was very nice and attentive to our needs. We really liked his attention to our needs.
Ransom was my salesman, I live out of state. Ransom helped find me the truck I wanted at a price point that beat every dealership in Missouri, where I reside. I rode my Harley down to Lexington and after the papers were signed they helped me load my Road glide in the back of my truck. As far as im concerned, Ransom earned my buisness! Ransom represented what old school honestly and integrity means. Thank you.
Friendly family service!
Quick and painless
The were very efficient.
Friendly service
My sales guy was great took the time to help me find what I needed to get loan and knowledgeable.
It was great!

Nice and takes care of customers