Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 28, 2026 — Rated 10 out of 10 by William Dutton Don Franklin Somerset KIA Service
What do you like about our products and services?

Good communication. Timely Fix any problems I had.

Report a concern   September 28, 2026 — Rated 10 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I appreciate the staff and the commitment they have to take care of their customers.

Report a concern   September 28, 2026 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

You got a great product and the sales people are awesome

Report a concern   September 28, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Wonderful service

Report a concern   September 28, 2026 — Rated 10 out of 10 by R.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt & polite. Very timely.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and convenient service

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.C. Don Franklin Monticello Sales
What do you like about our products and services?

No pressure sales. Did not feel forced or crowded. Prentice is a top notch car salesman

Report a concern   September 28, 2026 — Rated 9 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve always had great experience with all of my car purchases from Don Franklin over the years. My car always has run well and the service department does a good job with the oil changes and tire rotations.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Javier Ramos Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was done fast and respected my appointment time

Report a concern   September 28, 2026 — Rated 9 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just a little slow in getting truck in but was in no hurry anyway Leslie Boston did exactly what he said he would and gave a clear explanation of what was going on with truck,highly recommend him very knowledgeable on your product understand what customers needs are thank you again for the great services you provided.

Report a concern   September 28, 2026 — Rated 10 out of 10 by V.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Can get you in and out quick very professional

Report a concern   September 28, 2026 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was great to deal with

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I trust them.

Report a concern   September 28, 2026 — Rated 9 out of 10 by Tracey Blane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Through & quick service
Explained what was done

Report a concern   September 28, 2026 — Rated 10 out of 10 by Amy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and helpful. I would be likely to go back.

Report a concern   September 28, 2026 — Rated 10 out of 10 by William Mayer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service

Report a concern   September 28, 2026 — Rated 10 out of 10 by Jon Adkins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jon was an excellent salesman. Answered every question, was very polite and professional. Very knowledgeable as well! Would recommend to anyone.

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendly service. Great extended warranty offered! Love Lincolns.

Report a concern   September 28, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

They worked fast and hard and worked with me on what I was looking for. Highly recommend Logan Wilson, he was excellent to work with.

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Wayne is my sales person and has been very good on each and everything that he said

Report a concern   September 28, 2026 — Rated 10 out of 10 by Nathan Edwards Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service was amazing and I had a great salesman

Report a concern   September 28, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I’ve just had my vehicle a few days, but the service was very good!

Report a concern   September 28, 2026 — Rated 10 out of 10 by Ginger Williams Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Outstanding sales staff. High quality vehicles presented well and features highlighted by a knowledgeable sales crew!

Report a concern   September 28, 2026 — Rated 10 out of 10 by Ricky Fields Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Always up front good service and products always what’s new on market ode best value

Report a concern   September 28, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was amazing! Vehicle purchase and test drive was smooth and easier than I’ve experienced with other dealers!

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Coolin O’Connel gabe me a great service and he was not just a messenger saying the price and when i was about to leave because of a unexpected change he was able to better the offer so I can feel confident again to our hase the car

Report a concern   September 28, 2026 — Rated 10 out of 10 by Christopher Poindexter Don Franklin CDJRF Sales Department
What do you like about our products and services?

I always get the best cars at the best prices, and I can usually find exactly what I Want. I have bought our last five vehicles, and they were all still in great shape when I traded them in, or I still have the vehicles. My last vehicle is one I have wanted for a long time, and I found it in Don Franklin's inventory. Everyone I have dealt with has been super to work with. I appreciate the service. Thank you.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Vicki Zigenfuss Don Franklin Ford - Service
What do you like about our products and services?

Every time I bring my car in for an oil change, I am reminded about what Service is coming up. Whether or not my tires need to be rotated. How my brakes are doing. And all my fluids are topped off. I really appreciate the care and concern of the Don Franklin team.


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