Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 18, 2026 — Rated 10 out of 10 by T.H. Don Franklin London Ford - Service
What do you like about our products and services?

Nice and takes care of customers

Report a concern   August 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Customer service was great very polite employees

Report a concern   August 18, 2026 — Rated 10 out of 10 by P.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department is great

Report a concern   August 18, 2026 — Rated 9 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great customer service

Report a concern   August 18, 2026 — Rated 10 out of 10 by L.L. Don Franklin Auto
What do you like about our products and services?

Very friendly people from sales to service. Never any hassle or pressure to buy vehicle. Service was quick and thorough and I left with the feeling of the car being taken care of.

Report a concern   August 18, 2026 — Rated 10 out of 10 by Steve Muse Don Franklin Burkesville Service Department
What do you like about our products and services?

Great people

Report a concern   August 18, 2026 — Rated 10 out of 10 by Angella Leslie Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly fast professional

Report a concern   August 18, 2026 — Rated 10 out of 10 by Charles Judd Don Franklin Campbellsville Service Department
What do you like about our products and services?

G M fan Good people to work with Joe Lee and Don Shuffett

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is great!!! Got me in the next day!!

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Punctual and thorough. I am treated with respect and my concerns are addressed.

Report a concern   August 18, 2026 — Rated 10 out of 10 by R.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Staff very friendly and transparent on services and costs.

Report a concern   August 18, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Very helpful and professional. Don Franklin for is perfect place to have vehicle serviced/ worked on.

Report a concern   August 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

No nonsense and quick

Report a concern   August 17, 2026 — Rated 10 out of 10 by H.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Well i like that you use synthetic oil. Service is fast and courteous.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Diana Carter Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendliness of the workers in the Service Department

Report a concern   August 17, 2026 — Rated 10 out of 10 by Jerry Callis Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything was smooth from appointment to pickup. Thank you!

Report a concern   August 17, 2026 — Rated 10 out of 10 by Sangwook Kang Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional and reliable service!

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.H.M. Don Franklin Auto
What do you like about our products and services?

The re-programming on two key fobs were quick.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Belinda Riddle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always loved Don Franklin and this is my 4th Don Franklin purchase. I have always been very satisfied with my treatment. The Nissan service is great! My other three experiences are with Toyota of Corbin.

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

10/10 the only dealership I will take my truck to. They are the best in the business.

Report a concern   August 17, 2026 — Rated 10 out of 10 by James Schott Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps was very nice and attentive to our needs. We really liked his attention to our needs.

Report a concern   August 17, 2026 — Rated 10 out of 10 by Shawn Hergert Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom was my salesman, I live out of state. Ransom helped find me the truck I wanted at a price point that beat every dealership in Missouri, where I reside. I rode my Harley down to Lexington and after the papers were signed they helped me load my Road glide in the back of my truck. As far as im concerned, Ransom earned my buisness! Ransom represented what old school honestly and integrity means. Thank you.

Report a concern   August 17, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly family service!

Report a concern   August 17, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and painless

Report a concern   August 17, 2026 — Rated 10 out of 10 by John Peery Don Franklin Campbellsville Service Department
What do you like about our products and services?

The were very efficient.

Report a concern   August 17, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service

Report a concern   August 17, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

My sales guy was great took the time to help me find what I needed to get loan and knowledgeable.

Report a concern   August 17, 2026 — Rated 10 out of 10 by M.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was great!


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