Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by Samuel Barham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service and assistance by Alexis and the staff. Alexins was awesome. She was attentive, communicative and energetic. I appreciated this first class service!

Quinn B.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

Staff is nice ! They get to your car fast .

Report a concern   February 26, 2026 — Rated 10 out of 10 by Amy Cameron Don Franklin Somerset KIA Sales
What do you like about our products and services?

My experience was absolutely amazing this visit. Brandon asked what I was looking for and that’s exactly what he went and got. The car is absolutely perfect! I’m in love. And this second experience at don franklin Kia went even smoother than the first visit. I would recommend don franklin Kia to anyone!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Kennedy Boateng Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very professional service all round.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, reliable, nice.

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Convenient and they explain issues well.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Harold Fouch Don Franklin Somerset KIA Sales
What do you like about our products and services?

Awesome people to work with great service will tell others about Don Franklin

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You know my car best. You care for it right, and I have confidence in your service department.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional. Excellent communications.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everything is organized and professionally done

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clear communication, caring customer service and efficient turnarounds. I barely have to wait for my services to complete.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Sierra Adorno Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Yall were kind and helpful. Took the time to answer all of my questions thoroughly.

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Products are affordable. Service is quick.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Glenn Hatton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt and professional service. Jennifer always has a smile on her face and keeps you aware of what is going on with your vehicle. She gives you the Nissan and service tech suggestions without the doom and gloom approach that so many service advisors use. New service waiting area is clean and comfortable.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and easy to work with.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Roger Robertson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service, dependable and reliable.

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly, quick service

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve had 4 Nissans and your service has always been great!

Report a concern   February 26, 2026 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

You back your warranty’s the way they should be!

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

How fast the service center is.

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and keep you informed of what they are doing and they checked to see if you need anything else done or if they can do anything for you

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy to work with

Report a concern   February 26, 2026 — Rated 9 out of 10 by J.W. Don Franklin Ford - Service
What do you like about our products and services?

Have always good relationships and service at dealership

Report a concern   February 26, 2026 — Rated 9 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing

Report a concern   February 26, 2026 — Rated 10 out of 10 by Debbie Morningstar Don Franklin Ford - Service
What do you like about our products and services?

Prompt and friendly. Nice facility.

Report a concern   February 26, 2026 — Rated 10 out of 10 by John Shofner Don Franklin Ford - Service
What do you like about our products and services?

Very good!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Guy Pike Don Franklin Monticello Service
What do you like about our products and services?

Punctural friendly and cost effective

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional Top of the line product. Very helpful

Report a concern   February 26, 2026 — Rated 10 out of 10 by Daryl Branham Don Franklin Burkesville Service Department
What do you like about our products and services?

You go out of the way to make sure your customers are happy and satisfied with the service you provide

Report a concern   February 26, 2026 — Rated 10 out of 10 by W.V. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Nice people great atmosphere and quick service.


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