Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

100% honest, punctual, fair, and courteous.

I’m a Don Franklin Member for Life!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Thomas Akin Don Franklin Ford - Service
What do you like about our products and services?

Friendly, fast, affordable, professional.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Michael Osborne Don Franklin London Ford - Service
What do you like about our products and services?

Fast service and done right

Report a concern   May 23, 2026 — Rated 10 out of 10 by Shelly Jarvis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very fast and friendly.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Leola Benefield Don Franklin Auto
What do you like about our products and services?

David Powell was wonderful!!!! The staff was so very nice. Everything went so smooth. Would recommend your dealership to everyone.

Report a concern   May 23, 2026 — Rated 9 out of 10 by T.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and quick service.

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The sales staff was awesome to deal with.

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.J. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Salesman Zach Smith was very helpful in finding me what I wanted and where I needed to be in payment. He didn’t have a lot of wiggle room with my situation and still managed to help put me in the perfect one for me. Everyone was super friendly and nice. I couldn’t catch the name but I think it was his manger that ran my credit and worked numbers but he was very helpful as well. I had a very positive experience.

Report a concern   May 23, 2026 — Rated 9 out of 10 by S.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Every person I came in contact with was very friendly and helpful. I only gave a 9 because I thought the waiting time was excessive ( for my oil change and tire repair).

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are fast and get you out. They are very friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by Cynthia Hatfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough and great customer service!!

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Same great service as always never been disappointed with the service.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Jerard Hutchinson Don Franklin Monticello Service
What do you like about our products and services?

Fast and easy

Report a concern   May 23, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was great!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Christopher Burton Don Franklin Auto
What do you like about our products and services?

I bought my truck there so I get it serviced there and I have nothing but positive feedback on the service department across the board, appointments are fairly quick to get and as soon as I arrive they start and it doesn’t seem to take long for them to complete my truck

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fair prices

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Ford vehicles have been in our family for years. We are always greeted by friendly owners and employees. Professional services, detailed information and explanations are provided.

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly and cooperative

Report a concern   May 23, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast professional and very knowledgeable staff and service members

Report a concern   May 23, 2026 — Rated 10 out of 10 by Roger Robertson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very professional. Great place to purchase your next vehicle

Report a concern   May 23, 2026 — Rated 10 out of 10 by Troy Stinson Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service

Report a concern   May 23, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

My sales representative Sasha! She worked until she got me in the car I absolutely love!

Report a concern   May 23, 2026 — Rated 9 out of 10 by E.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They go out of the way to help

Report a concern   May 23, 2026 — Rated 9 out of 10 by John Smither Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Style and great employees

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Sales people aren’t overly pushy. Service dept is very efficient, polite.

Report a concern   May 23, 2026 — Rated 10 out of 10 by E.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great warranty, friendly associates

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

They were fast

Report a concern   May 23, 2026 — Rated 10 out of 10 by L.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They always take good care of me and my vehicle!! Courtesy with a smile. Everyone is so friendly!! Decent prices!!


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