Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by John Vanhook Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Our salesman Tanner Richmond made buying a pleasant experience instead of a chore. I was nice not having a pushy salesman. It also helps when you get the best price on a new car too. Thanks Don Franklin in Bardstown.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The products are very dependable and priced affordable. And the services are top of the line.

Report a concern   May 5, 2026 — Rated 10 out of 10 by D.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Efficiency and quickly performing the task of changing oil and rotating tires

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always taken care of and Nissan is the best vehicle on the market

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great leadership. Seems different recently. Very positive.

Report a concern   May 5, 2026 — Rated 10 out of 10 by T.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is good and the waiting time to get your car fixed is not bad. The people are very friendly and helpful.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Daniel Terry Don Franklin Lexington GM Service Department
What do you like about our products and services?

The employees are knowledgeable and friendly and get you in and out quick as possible

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

You listen and work with people! Have been very pleased!

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and professional service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Betty Witham Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are very helpful

Report a concern   May 5, 2026 — Rated 10 out of 10 by Bobby Haydon Don Franklin Bardstown - Service
What do you like about our products and services?

Mark and Jen in Service have been excellent to work with! I am very thankful for everything they have done to help us with our vehicle!

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like the way they do business! If you have an appointment, then they get you right in.. no waiting! They explain everything to you, if you need additional items replaced such as air filters.. windshield wipers etc. I never feel like I’m getting ripped off!

Report a concern   May 5, 2026 — Rated 10 out of 10 by Ronald Ball Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Showed a video of what need to be fixed and showed items that can wait

Report a concern   May 5, 2026 — Rated 9 out of 10 by C.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good service, friendly advisors.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like the immediate attention and fast service

Report a concern   May 5, 2026 — Rated 10 out of 10 by D.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good work, timely clean shop, and friendly!

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Clean facilities. On time.

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

As long as you all do your best to provide good fair service, I’m happy.

Report a concern   May 5, 2026 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very customer friendly!

Report a concern   May 5, 2026 — Rated 10 out of 10 by L.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and very informative

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service by great people!

Report a concern   May 5, 2026 — Rated 10 out of 10 by L.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   May 5, 2026 — Rated 10 out of 10 by C.E. Don Franklin Monticello Sales
What do you like about our products and services?

Bought a 2023 Chevrolet Tahoe. Happy with purchase

Report a concern   May 5, 2026 — Rated 10 out of 10 by Donna Kosch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Cody from service dept was friendly and explained what was done to my car. They didn’t try to sell me something or say something was wrong with my car. I’m glad I took my car there for service. It was my first time and I will definitely go back

Report a concern   May 5, 2026 — Rated 9 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely, courteous and friendly.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.C. Don Franklin Auto
What do you like about our products and services?

It was nice to be able to go into a dealership and not be pushed into a sale at the Nissan lot. And yall had a great selection of vehicles to choose from.

Report a concern   May 5, 2026 — Rated 10 out of 10 by H.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross always makes every vehicle buying process seamless and just friendly to work with. Will definitely be reaching out to Ross again whenever we decide to buy another vehicle.

Report a concern   May 5, 2026 — Rated 9 out of 10 by S.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly service and the products are top notch.

Report a concern   May 5, 2026 — Rated 9 out of 10 by T.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy in and can be fast on a oil change

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very easy to get appointment and Gary was so nice to help me out with the new GPS system.


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