Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Car running great!

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Trustworthy

Report a concern   May 20, 2026 — Rated 9 out of 10 by R.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Convenience

Report a concern   May 20, 2026 — Rated 9 out of 10 by J.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Staff are very friendly.

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Karla Vanhooser Don Franklin Somerset KIA Service
What do you like about our products and services?

Superb customer service! So friendly and helpful!

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

You all meet the demands of the customers. Quick, honesty and deliver results!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jerry Blair Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service and waiting are great!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tonya Maynard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is always friendly and helpful

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Warner Don Franklin Bardstown - Service
What do you like about our products and services?

Service manager is very personable and trustworthy. I can trust that my wife will be recommended required service

Report a concern   May 20, 2026 — Rated 10 out of 10 by P.R. Don Franklin Bardstown - Service
What do you like about our products and services?

We’ve always seen treated nicely and with care. The care is appreciated.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service crew is top notch. They are very knowledgeable and helpful.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kent Noe Don Franklin Ford - Service
What do you like about our products and services?

Great and friendly service
Fair prices
Knowledgeable techs

Report a concern   May 20, 2026 — Rated 10 out of 10 by Roger Simpson Don Franklin Campbellsville Service Department
What do you like about our products and services?

They do good work and I didn’t have to wait long!

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Bertha Hayre Don Franklin London Ford - Service
What do you like about our products and services?

Verry fast job

Report a concern   May 20, 2026 — Rated 10 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Super cooperative.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Sangey Patel Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Treatta Gearing Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service workers are always very polite, helpful snd friendly! Always get service done in a timely manner

Report a concern   May 20, 2026 — Rated 10 out of 10 by Sharon Bledsoe Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly and courteous

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

We feel like family. You guys have a taken amazing care of us and we’re so grateful for you. Kyle, Justin T, Steve, Rick, Ray, you guys always rock and are the reason we won’t go anywhere else. God Bless.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always have time to discuss my needs and address what service I need

Report a concern   May 20, 2026 — Rated 10 out of 10 by K.T. Don Franklin Auto
What do you like about our products and services?

Great service and sales reps were very helpful

Report a concern   May 20, 2026 — Rated 10 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly and efficient service.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service department was excellent in keeping me informed. The technician was able to explain exactly what he was doing. When I got my truck everything looked like it was brand new.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always have been a ford fan sense i was 4 years old. Parents only had Fords all their lives. Ford sales the best ford truck and has for 40 years straight. Thank you ford family. Super proud to be one also.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Vanessa Barbe Don Franklin CDJRF Sales Department
What do you like about our products and services?

I knew what I wanted and Mark got on the internet, found it and had it delivered the next day! This was the easiest car purchase ever!!

Report a concern   May 20, 2026 — Rated 9 out of 10 by Austin Siler Don Franklin Somerset KIA Sales
What do you like about our products and services?

Steven was helpful and nice car

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ease of purchase snd no presdure


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