Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 13, 2026 — Rated 10 out of 10 by Keith Marcum Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin Chevrolet has a top notch service department and friendly staff.

Report a concern   August 13, 2026 — Rated 9 out of 10 by Thomas Cleverley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife and I have come to find that Nissan vehicles are dependable and that Don Franklin Nissan is a great place to have them serviced to get the best life out of your Nissan. We have a 2011 Pathfinder, a 2019 Frontier, and a 2021 Titan.

Report a concern   August 13, 2026 — Rated 10 out of 10 by A.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I like Ralph and Trey. Everyone else on the lot was great too! I just don’t know their names. The office was cool and clean. We were offered several cars to test drive. Great service.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Alice Daugherty Don Franklin Bardstown - Service
What do you like about our products and services?

Fast in and out, explains what will be done if having more than just an oil change. Appreciate appt being on time after arriving and not waiting an hour just to get to me.

Report a concern   August 13, 2026 — Rated 10 out of 10 by F.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly staff

Report a concern   August 12, 2026 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

The product is the best and so is the service

Report a concern   August 12, 2026 — Rated 10 out of 10 by S.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love Toyota vehicles

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.F.D.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent service from the service department. Always very courteous

Report a concern   August 12, 2026 — Rated 10 out of 10 by S.O. Don Franklin Russell Springs Service
What do you like about our products and services?

I’m from out of town and the service dept had my car ready in a couple hours thanks to all that were involved

Report a concern   August 12, 2026 — Rated 10 out of 10 by I.P. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

All the staff at the Mitsubishi office were the nicest people, and helpful in every way.

Report a concern   August 12, 2026 — Rated 9 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was there for 2 recalls. Fine service.

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was done in an hour!

Report a concern   August 12, 2026 — Rated 10 out of 10 by Joshua Stanley Don Franklin Somerset KIA Sales
What do you like about our products and services?

Excellent customer service

Report a concern   August 12, 2026 — Rated 10 out of 10 by Kevin Wood Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I’ve personally bought 6 vehicles from them and they always come thru and even delivered my last purchase was delivered to my door. Awesome service!

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Has the best friendly customer service I’ve been too in many years. Answers any questions in detail and gives me a piece of mind knowing they show care and concern.

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary is the best. He is so helpful nd friendly!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great car for the price!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by R.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Courteous service and oil change pricing.

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.V. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

On time and friendly. We take all our vehicles to Don Franklin Kia. When we drop off even the sales guys we bought vehicles from come out and say hi!

Report a concern   August 12, 2026 — Rated 10 out of 10 by W.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Service Department was very helpful and friendly. I had to add an oil change and they just slipped it right in. I needed a ride home and pick up which they gladly did. Great service!

Report a concern   August 12, 2026 — Rated 10 out of 10 by D.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I had a 2013 brand new Kia Sorrento. I bought another one in 2017 a brand new Kia Sorrento and I have had no problem with either one. I like the service department and I also like the sales department very much. they are very friendly.

Report a concern   August 12, 2026 — Rated 10 out of 10 by K.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The expense..

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.D. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Easy to deal w

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Speedy and dependable

Report a concern   August 12, 2026 — Rated 9 out of 10 by M.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The lead salesman really takes care of you.

Report a concern   August 12, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

From being able to make the appointment online all the way to the check out everything was fast and efficient.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Kenneth Bailey Don Franklin Burkesville Sales
What do you like about our products and services?

Ver very helpful and to the point

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service and people

Report a concern   August 12, 2026 — Rated 10 out of 10 by Bruce Turner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good and fast service

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

This is our fourth vehicle from Don Franklin. Product speaks for itself. Joe Cummins added greatly to the service. The service all around are professional and like family. I wouldn’t think about going anywhere else.


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