Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and kind!

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and efficient service dept
Report a concern   December 9, 2025 — Rated 9 out of 10 by A.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very professional and eager to help service people
Report a concern   December 9, 2025 — Rated 10 out of 10 by Ron Hurt Don Franklin Campbellsville Service Department
What do you like about our products and services?

You got my truck fixed and thank you

Report a concern   December 9, 2025 — Rated 10 out of 10 by L.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is excellent.

Report a concern   December 9, 2025 — Rated 10 out of 10 by D.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick and Precise
Report a concern   December 9, 2025 — Rated 10 out of 10 by Michael Barker Don Franklin Ford - Service
What do you like about our products and services?

I live almost 100 miles away from Don Franklin and about 5 miles away from the Ford dealership here, but I still drive to Don Franklin Ford. That should tell you all you need to know.
Report a concern   December 9, 2025 — Rated 10 out of 10 by P.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They were friendly and was fast
Report a concern   December 9, 2025 — Rated 10 out of 10 by M.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very kind and helpful.
Report a concern   December 9, 2025 — Rated 10 out of 10 by D.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They very friendly and the service is great

Report a concern   December 9, 2025 — Rated 10 out of 10 by A.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I really like Melinda Thompson. She is always patient and kind and very willing to help. Sometimes the wait time in service takes to long.

Report a concern   December 9, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Warm welcoming, and the communication goes along way.

Report a concern   December 9, 2025 — Rated 9 out of 10 by Douglas Reese Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

This was the first time I made my appointment online. It went very well.
Report a concern   December 9, 2025 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Fantastic crew

Report a concern   December 9, 2025 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have a Kicks 2020 and it’s simply been 1 of the best cars we have ever had and your service STANDS OUT ALONE AND AWESOME We are just looking forward to buying another car or van soon thank you very much for everything 👍
Report a concern   December 9, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone are very nice polite professional and want to take care of your needs for your vehicle

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Excellent service. Great people. I can trust your team.

Report a concern   December 9, 2025 — Rated 10 out of 10 by W.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly and very helpful.

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service department. Makes me feel more confident in the condition of my car
Report a concern   December 9, 2025 — Rated 10 out of 10 by Anthony Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Our Sonata has been wonderful! Any time anything went wrong you all stood behind it!
Report a concern   December 9, 2025 — Rated 10 out of 10 by Angela Wise Don Franklin Campbellsville Service Department
What do you like about our products and services?

I get my vehicle serviced very quickly and everyone is so polite,I recommend them to everyone that ask where I get my SUV serviced very quickly.
Report a concern   December 9, 2025 — Rated 10 out of 10 by R.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Nice clean place to wait and the employees are knowledgeable and understanding. Not too long of a wait.
Report a concern   December 9, 2025 — Rated 10 out of 10 by S.E. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Great vehicles and customer service!
Report a concern   December 9, 2025 — Rated 10 out of 10 by G.L. Don Franklin London Ford - Service
What do you like about our products and services?

Very good products and services.

Report a concern   December 9, 2025 — Rated 10 out of 10 by K.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Personality, expertise, they always do everything to make you satisfied!
Report a concern   December 9, 2025 — Rated 10 out of 10 by Philip Scharr Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Misty’s custom service was outstanding. She went above and beyond to fit our needs and our budget. She made us feel appreciated and wanted to earn our business. We are so thankful for her!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Carla Baker Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and fast. Nice waiting area as well.

Report a concern   December 9, 2025 — Rated 9 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Nice people, great service and comparable pricing!
Report a concern   December 9, 2025 — Rated 9 out of 10 by M.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are very nice

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

GREAT SerVice

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