Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 16, 2026 — Rated 10 out of 10 by William Menear Don Franklin Bardstown - Service
What do you like about our products and services?

Good service department. On time an do good work.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Doug Guthrie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My issues were resolved quickly

Report a concern   May 16, 2026 — Rated 10 out of 10 by Terry Baker Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The always do an outstanding. In addition, they leave the inside of my car clean as it was when I brought it in for an oil change and tire rotation. The price for the service was also fair and done the right way. This is the only plays that I take my 2021 and 2022 Ram for any kind of maintenance. It’s because I trust them and with me that goes a long way.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Haleigh Workman Don Franklin CDJRF Sales Department
What do you like about our products and services?

Between Micheal, Dawson, and Byron, we had an amazing experience at Don Franklin Nissan(the other employees were also very kind these are just who we dealt with the most). Before purchasing from them, we had tried another dealership that told us nobody would be able to do anything for us because of how far upside down I was in my previous vehicle.

Dawson took that as a challenge and worked hard to get us the best possible outcome. The whole team went above and beyond for us, and we truly could not be happier with everything they were able to do. We are so thankful for the kindness, honesty, and effort they put into helping our family get into a new vehicle!

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All professional and nice

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly service not feeling pressured

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Selling quality products and service is fast and reliable.

Report a concern   May 16, 2026 — Rated 10 out of 10 by I.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty allows you to feel safe about your purchase for a good amount of time, the cars have a nice design, and the price is not horribly expensive

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The technician was competent and informative

Report a concern   May 16, 2026 — Rated 10 out of 10 by Kevin Atwood Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Excellent service and sales. I had very little free time to trade. Working 2 hours away from the dealership for a month but they made it effortless. Great customer service across the board. I’ve already had work done with the service dept in the past, it’s always been very professional, hospitable and gracious service. I will gladly recommend Don Franklin in Campbellsville Ky.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Wendy Carroll Don Franklin Ford - Service
What do you like about our products and services?

Friendly staff, and informative about what had been done and was done in a timely manner.

Report a concern   May 16, 2026 — Rated 10 out of 10 by N.L. Don Franklin Ford - Service
What do you like about our products and services?

Very efficient

Report a concern   May 16, 2026 — Rated 10 out of 10 by Robert Doane Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Fast and professional service. Knowledgeable staff

Report a concern   May 16, 2026 — Rated 10 out of 10 by Sheila Jones Don Franklin Bardstown - Service
What do you like about our products and services?

I feel like I can trust them and will do a good job

Report a concern   May 16, 2026 — Rated 10 out of 10 by H.P. Don Franklin Bardstown - Service
What do you like about our products and services?

It's always done right the first time and I'm always informed of everything before any work is done, all the way down to price. I'm also not treated badly if I need to separate repairs into two different services if I cannot afford to do it all at once.

Report a concern   May 16, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly service.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast & so easy

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Service
What do you like about our products and services?

I like that you have OE parts.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Marina Rush Don Franklin Burkesville Service Department
What do you like about our products and services?

I enjoy the quick and friendly service!

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Graydon Koger the service advisor was very polite and helpful answering questions concerning my vehicle

Report a concern   May 16, 2026 — Rated 10 out of 10 by Carissa Wolford Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Jackson Brown is a wonderful and helpful salesman. Goes above & beyond!! As well as the finance guy (can’t remember his name) excellent service!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Edith Hamilton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service personal are honest and informative.

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and abiding to our needs

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great selection and friendly service

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees and managers go the extra mile. They really try to work with you and we appreciate that. We recommend them.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The inventory and friendly/professional staff

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mark Lucas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything was great. Collin was absolutely wonderful

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Jacob was very helpful.

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good reliable vehicle. Staff was excellent and answered any and all questions with superior know and helped in all way


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