Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 23, 2026 — Rated 10 out of 10 by Nancy Inman Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service reliable workers. Help u fine the. Vehicle you want

Report a concern   September 23, 2026 — Rated 9 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

The warranty

Report a concern   September 23, 2026 — Rated 10 out of 10 by N.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast, friendly service. Service Advisor was very helpful and courteous.

Report a concern   September 23, 2026 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

They are accurate in what is needed and completes the task to fix it

Report a concern   September 23, 2026 — Rated 10 out of 10 by Ellen Riley Don Franklin Campbellsville Service Department
What do you like about our products and services?

My Dodge journey had a recall on the backup camera it took a little while to get the part but they called me and scheduled an appointment got in there with not a problem they were very friendly respectful and it was done quickly I was in and out and thank you guys very much I appreciate it

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Every one is polite and courteous. Keep you up to date on the progress of your vehicle. And if anything might need to be done in the future.

Report a concern   September 23, 2026 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and professional staff

Report a concern   September 23, 2026 — Rated 10 out of 10 by N.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient service.

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen is always amazing and I would recommend Franklin’s service dept. to anyone needing service.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Paige Rains Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Andi was the best to work with! She went above and beyond to help us get a great deal on an amazing vehicle. All of the staff were kind and helpful too. An overall great experience and will be recommending to anyone I know looking to buy.

Report a concern   September 23, 2026 — Rated 9 out of 10 by E.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good variety of new vehicles to choose from. Our salesman Dez and manager Ralph were just so pleasant and nice. No pressure from either one of them. Just couldn’t agree on price at this time. I also hear that they are building a new place to sell from. As the only negative is parking for customers

Report a concern   September 23, 2026 — Rated 10 out of 10 by V.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Service team was great.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Timothy Vincent Don Franklin Bardstown - Service
What do you like about our products and services?

It was quick and well done

Report a concern   September 23, 2026 — Rated 10 out of 10 by John Hodgson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Personal service by people who care

Report a concern   September 23, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very polite, definitely show respect to everyone with different circumstances.

Report a concern   September 23, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nice place of business with nice people.

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

All service was throughly explained or recommended, service personal was very friendly. I currently own 3 Hyundai vehicles and will use your services on all.

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great

Report a concern   September 23, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff goes up and beyond helping

Report a concern   September 23, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient to take my vehicle in and get serviced. Never have trouble getting an appointment. Service is great and employees are very friendly and helpful

Report a concern   September 23, 2026 — Rated 9 out of 10 by J.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The maintenance appointment was on time. And customer service was good.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Frank Stiggers Don Franklin Bardstown - Service
What do you like about our products and services?

Service staff lady was outstanding. Shop was very clean. Waiting area was clean. I liked that my service lady could text on what stage the work was being done on my car. Worked at Ford for 30 years and this is my first Chevrolet probably won’t be my last. In other words, outfuckingstanding !!!! As you can see I tell it like it is.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Donald Singer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They did an oil change and filter change for my Armada in acceptable time while we waited. There should have a television in your customer waiting area. They explained the complete check list and advised on next service suggestions like a tire rotation and filters.

Report a concern   September 23, 2026 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast professional service

Report a concern   September 23, 2026 — Rated 9 out of 10 by Michael Hoffer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They’ll help you get what you want

Report a concern   September 23, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Na

Report a concern   September 23, 2026 — Rated 10 out of 10 by Patrick Worley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and job well done

Report a concern   September 23, 2026 — Rated 10 out of 10 by A.B. Don Franklin Ford - Service
What do you like about our products and services?

Quick sevice

Report a concern   September 23, 2026 — Rated 9 out of 10 by Kirby Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

Got us in and out and quickly. Convenient and friendly


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