Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by William N Thomas Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Communication was spectacular and I felt like I was being treated with respect throughout the process.

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron and Chris always take care of any problems I’m having. I feel like I can trust and depend on them.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Chris Allison Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service

Report a concern   June 19, 2026 — Rated 10 out of 10 by Mark Lester Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Not pushy, friendly staff, great deals

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

This is the second vehicle that I have purchased from Don Franklin, one at the Kia lot and then the Nissan lot and I am thoroughly impressed and enjoyed every moment of the buying experience. I would recommend any of the car lots here in Somerset to a friend or family and have actually done that and they purchased cars so keep up the good work and Conner did an excellent job. He was great to work with.

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have been a Chevrolet owner for years and would not buy anything else !!

Report a concern   June 19, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your service specialists do an excellent job upholding the company's image, even when Mechanics come up short in meeting g expectations.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Salesman Ralph Willis is amazing and did everything (even on his day off) to help me find the vehicle I want and get the best deal for me!

Report a concern   June 19, 2026 — Rated 10 out of 10 by John Baker Don Franklin Burkesville Sales
What do you like about our products and services?

Try to work with the buyer and have a lot of trucks on hand

Report a concern   June 19, 2026 — Rated 10 out of 10 by James Smith Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I have bought several vehicles from this dealership and they are always professional and keep their word. Tanner is a great salesman. I highly recommend him and this dealership

Report a concern   June 19, 2026 — Rated 10 out of 10 by Kenneth Redmon Don Franklin Columbia Nissan Service
What do you like about our products and services?

The people

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Always friendly and helpful

Report a concern   June 19, 2026 — Rated 9 out of 10 by Scott Mcclain Don Franklin Monticello Service
What do you like about our products and services?

I like the fact that I see people from my community working and being honest about the product and the deal they are making with me. Honest is hard to come by these days. This group seems to have that and it goes a long way with me as a veteran. Integrity and making things right when they need to be made so. That’s what I like

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Got on it quickly

Report a concern   June 19, 2026 — Rated 10 out of 10 by T.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly, good job at explaining things so I can understand

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional salesperson and a pleasure to do business with. Chris Franklin also communicated with me !

Report a concern   June 19, 2026 — Rated 10 out of 10 by Kathy Tupman Don Franklin Russell Springs Service
What do you like about our products and services?

Luke, Alvie & Gerald are really nice. They are knowledgeable & go out of their way to make me feel welcome.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Joyce Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

Great Vehicles and Great Service

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service advisors were very friendly! My vehicle was done in a timely manner.

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Gets appointments made in a timely manner and provide good service

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Get me in on appointment time and very nice

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy peasy

Report a concern   June 19, 2026 — Rated 10 out of 10 by B.W.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.L.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and easy

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was fast

Report a concern   June 19, 2026 — Rated 9 out of 10 by W.N. Don Franklin London Ford - Service
What do you like about our products and services?

Courtney

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Kind service

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It was a good experience overall

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful staff

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

There are so many dealerships in the Don Franklin family they can always find the vehicle you are searching for.


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