Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 16, 2025 — Rated 10 out of 10 by D.D. Don Franklin Auto
What do you like about our products and services?

Yes

Report a concern   November 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like toyota. Have for many years

Report a concern   November 16, 2025 — Rated 10 out of 10 by T.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Cameron did a very good job. He was nice and polite and answered every question we had. My new vehicle is amazing. I’ll definitely be back for another purchase when needed.

Report a concern   November 16, 2025 — Rated 10 out of 10 by L.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Atleast you made some good on the crappy jeep grand Cherokee you sold me with this new sorento. Josh was super great

Report a concern   November 16, 2025 — Rated 10 out of 10 by Gina Case Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff are always courteous and professional. When offering services they’re never pushy about selling them.

Report a concern   November 16, 2025 — Rated 10 out of 10 by Katie Sager Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Y'all are great! Thank you for ALWAYS helping out! Lamar and his service team are A+++

Report a concern   November 16, 2025 — Rated 10 out of 10 by Katie Sager Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

How much y'all help me out! Lamar and his service team are A++++

Report a concern   November 16, 2025 — Rated 10 out of 10 by Charles Ford Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris did a wonderful job working with us, was quick in getting us set up and driving out in a new car big Thank you to Chris and KIA!

Report a concern   November 16, 2025 — Rated 10 out of 10 by Ngaruyinka Aime Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Outstanding service

Report a concern   November 16, 2025 — Rated 10 out of 10 by Andre Pope Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and knowledgeable staff, clean facilities, and my salesperson (Stan Standifer) went above and beyond to assist me in my vehicle purchase process.

Report a concern   November 15, 2025 — Rated 10 out of 10 by V.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Once we get an appointment they are always quick at getting us in and finished.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Tammy Neal Don Franklin Burkesville Sales
What do you like about our products and services?

We really like the friendliness and the honesty from the sales team. You all were awesome to work with and made the process so smooth. We will definitely be back when we need another vehicle.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Troy Lear Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly, and fair pricing

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very good sales man Blake.

Report a concern   November 15, 2025 — Rated 9 out of 10 by J.R.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to make appointments

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Kind, considerate, and punctual. Went out of their way to help with other issues. Highly recommend.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Vivian Elliott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is only department I've had any interaction with, and they have been great. Always finish on time and never a return for incomplete job. Only shop in town I use.

Report a concern   November 15, 2025 — Rated 9 out of 10 by V.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

The staff working at the desk were very kind.

Report a concern   November 15, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous, professional

Report a concern   November 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Most of the time everything is fine .Ihave bought the last 3 cars off of you but this last I am not happy with Ihave been waiting on parts since September and it’s getting ridiculous .Ian not happy at all.It should not take that long.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly and called back

Report a concern   November 15, 2025 — Rated 9 out of 10 by S.V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was easy to schedule

Report a concern   November 15, 2025 — Rated 10 out of 10 by John Hall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The car we bought is great. Our sales person, Chad was awesome! Very friendly, helpful, and answered all our questions.

Report a concern   November 15, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Getting right to business
No dragging out the sales call

Report a concern   November 15, 2025 — Rated 10 out of 10 by C.A. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly staff, easy to work with

Report a concern   November 15, 2025 — Rated 9 out of 10 by Diana Sargent Don Franklin Lexington GM Service Department
What do you like about our products and services?

Nice facility

Report a concern   November 15, 2025 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Don Franklin’s staff are always there and very helpful.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Linda Breeding Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, timely and affordable.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Cynthia Lee Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough, courteous service.

Report a concern   November 15, 2025 — Rated 10 out of 10 by Rhonda Judd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cars seem to be checked out and reliable. Dominic went above and beyond to help me find my car! He even talked to me in the parking lot while it was coming a rain storm. Great service!


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