Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 25, 2026 — Rated 10 out of 10 by P.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Service is reasonable and the staff is friendly

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service and friendly and knowledgeable lady at desk

Report a concern   September 25, 2026 — Rated 10 out of 10 by Danny Moore Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Honesty goes a long way with me

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality and professional

Report a concern   September 25, 2026 — Rated 10 out of 10 by W.L. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Customer service is awesome

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and friendly staff.

Report a concern   September 25, 2026 — Rated 10 out of 10 by E.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They did a wonderful job and got my vehicle in quickly.

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.C. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Mason was helpful without being overbearing.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Pamela Hatcher Don Franklin Campbellsville Service Department
What do you like about our products and services?

Staff is very professional. Quick service

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

Got a great deal on tires and the service department took great care of me. Thank you so much.

Report a concern   September 25, 2026 — Rated 9 out of 10 by V.R. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

I feel confident bringing my vehicle there to be serviced.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Harold Cravens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great variety, and great service in the service department! Everyone we interacted with was very helpful, friendly and professional!!

Report a concern   September 25, 2026 — Rated 10 out of 10 by Russell Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the customer service, the cleanliness of the establishment and the products used.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Glenna Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional, punctual and thorough.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Leonard Brewer Don Franklin CDJRF Sales Department
What do you like about our products and services?

All of staff that I dealt with was very professional, Curtis treating me with respect and understanding and very friendly. My salesman worked with me and got me what I asked for. I will recommend him and Don Franklin jeep to my friends and acquaintances.

Report a concern   September 25, 2026 — Rated 9 out of 10 by A.J. Don Franklin Monticello Service
What do you like about our products and services?

Service department has always been professional, kept me updated on service and in a timely manner.

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.A.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The friendliness. Willingness to work with our schedule. Letting us drop vehicles off and pick up later. Wonderful experience

Report a concern   September 25, 2026 — Rated 10 out of 10 by D.C. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Knowledgeable, helpful staff.

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service reps are very helpful and pleasant to work with.

Report a concern   September 25, 2026 — Rated 10 out of 10 by H.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and products.

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I have always loved Toyota vehicles, and I plan to keep one. They are very dependable and I can always count on having a good reliable vehicle.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Debra Burgin Don Franklin Bardstown - Service
What do you like about our products and services?

Ease of scheduling. Courteous staff. Excellent service.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Roland Robinson Don Franklin Lexington GM Service Department
What do you like about our products and services?

The customer service is exceptional. Alexis greeted me by name as soon as I walked in the door.

Report a concern   September 25, 2026 — Rated 9 out of 10 by S.K. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service. Not a li g wait.

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.D. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and informative on service clean and good flowing business

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good people, good work

Report a concern   September 25, 2026 — Rated 10 out of 10 by K.R. Don Franklin Monticello Service
What do you like about our products and services?

They worked me in because I missed my appointment

Report a concern   September 25, 2026 — Rated 10 out of 10 by G.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly and no wait

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything!!!!

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

you make an appointment you get in and get out quickly they give you estimates if there’s something else you need to have done


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