Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Maintenance Service Manager was very helpful and kind!! Highly recommend this person for any maintenance service!!
Report a concern   June 26, 2026 — Rated 10 out of 10 by Adaias Lopez Perez Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nice service and business ,very faster

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality and reliability

Report a concern   June 26, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great friendly service !
Report a concern   June 26, 2026 — Rated 10 out of 10 by Gordon Neal Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You had the truck I wanted that’s it and my salesman. Ross was very knowledgeable and patient with me.
Report a concern   June 26, 2026 — Rated 9 out of 10 by T.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The lady that helped me was very friendly
Report a concern   June 26, 2026 — Rated 10 out of 10 by Sherri Turner Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Salesman did everything to help
Me with my purchase!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Billy Benge Don Franklin Somerset KIA Service
What do you like about our products and services?

On time very fast
Report a concern   June 26, 2026 — Rated 10 out of 10 by Angela Cranmer Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Personal and friendly
Report a concern   June 26, 2026 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kendyll made scheduling the appointment so easy and quick. Very thorough and prompt service.

Report a concern   June 26, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Josiah was fantastic to work with, especially with all the coordination he did with the insurance company.
Report a concern   June 26, 2026 — Rated 10 out of 10 by Joey Marples Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly courteous service and ease of getting an appointment

Report a concern   June 26, 2026 — Rated 9 out of 10 by E.F. Don Franklin Hardin County Ford Service
What do you like about our products and services?

One tim
Report a concern   June 26, 2026 — Rated 10 out of 10 by P.E. Don Franklin Ford - Service
What do you like about our products and services?

All the staff was very nice and accommodating.

Report a concern   June 26, 2026 — Rated 9 out of 10 by B.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good work done on my Tahoe!

Thanks!!
Report a concern   June 26, 2026 — Rated 10 out of 10 by Carlos Hicks Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice workshop.

Report a concern   June 26, 2026 — Rated 10 out of 10 by P.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service
Report a concern   June 26, 2026 — Rated 9 out of 10 by Deborah Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

I love being able to get any services that I need with Don Franklin service dept.

Report a concern   June 26, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and professional people working on my auto

Report a concern   June 26, 2026 — Rated 10 out of 10 by L.O. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great work! Worked seamlessly with my auto insurance! Kept me updated on the progress of repairs. Absolutely recommend!

Report a concern   June 26, 2026 — Rated 10 out of 10 by M.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Employees were very helpful
Report a concern   June 26, 2026 — Rated 10 out of 10 by Amelia Moulton Don Franklin Burkesville Service Department
What do you like about our products and services?

Excellent service and wonderful staff.

Report a concern   June 26, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Down to earth customer service. I needed my service truck back as quickly as possible, and they made an honest effort to do so. Thank you for having (and using) practical thinking and common sense.
Report a concern   June 26, 2026 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

They got me in early and appreciative

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, friendly staff and quality work
Report a concern   June 26, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

GMC has proved to be very dependable and quality vehicles. Service employees are top notch. Friendly and courteous.
Report a concern   June 26, 2026 — Rated 10 out of 10 by R.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They always do a good job and fast
Report a concern   June 26, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very friendly! Helpful with my questions.

Report a concern   June 26, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jackie Ray was extremely helpful and didn't pressure us in any way. We love the car and have no problem telling others about the product or the service.
Report a concern   June 26, 2026 — Rated 10 out of 10 by Deborah Green Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The whole experience from the beginning and to the end was that Chad did not push me into buying a car. He asked what I was looking for and showed me what I was interested in and he was not pushy. The rest of the employees were so helpful and made everything a great experience.


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