Customer Testimonials
Employees are friendly, the service has been great.
Love the truck and the salesman Jeremiah Perkins was the best we have ever dealt with
Everyone is nice and polite and very friendly and helpful.
Great customer service! Very responsive to inquiry and questions. Makes buying a vehicle easy. Follow up as promised and great communication along the way.
Very nice employees..Love the lot selections..Very nice service employees!! I do not like the two hour drive to get there but I do it when I’m scheduled!!
Everyone ia wonderful to work with!
The staff always help you on your cars problem get you in quick and out quick great service trusted and highly approved for great service
Great
They always go above and beyond!
Friendly knowledgeable, sales persons who listen to what you want and then find your best options. Everything was handled quickly and without any stress.
Great service as usual
Great customer service! The staff always go the extra mile with everything we need. I have never been to a dealership as great as the Monticello Don Franklin! Way to go team!!!
Ford/Lincoln parts and trained technicians. Friendly service desk workers.
Very friendly and they make sure you are completely satisfied with your service !
Prompt, professional & courteous .
Efficiency and friendly employees.
They are good at answering all my questions & concerns about my vehicle since it’s been there for awhile now..
Honest, friendly, prompt. When I drive away I don’t have a problem.
Friendly prompt service answers questions as needed
Oil change took way too long
The service is the best around!
Get good service an the price is no higher than anyplace else
Always receive quality service at a fair price!
I impressed with the change in ownership, it shows in the customer service offered now.
Love the friendly atmosphere and eagerness of every employee to make sure customers are taken care of. We were asked countless times if we needed anything while we waited for my vehicle.
Also efficient
Friendly and fast!
Friendly staff and professionalism.
Always great service
Service department was super nice and helpful!! I was on the road traveling and had the wrench light to come on. They quickly worked me in to check out the issue and had me on the road with peace of mind!! I will definitely be recommending your dealership/service department to all of my friends and family who live in your area.