Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and very professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.N. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They have always been very prompt and very thorough. Let me know of any recommended services and quick to get them scheduled or fixed at my request. They are not pushy about the services but just let me know what is recommended and I can decide if I want it done then or not.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer service! Everyone is kind and respectful!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Lucas Moore Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty kept up to date by sending me text notifications on car while it was being serviced.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Mitza Smith Don Franklin Ford - Service
What do you like about our products and services?

I was absolutely pleased with the service. I got when I came over to have a new key made for my old vehicle and to get the code ran on my door. I was treated very hospitably and it was a very pleasant environment. I could not ask for any better. I was greeted at the front before I could get out of my car by someone who saw me pull in and realized I was there for Service and told me to just drive around so I didn’t have to get out in the cold. I wish I knew everyone’s name so I could brag on them, but I am very serious. I was pleased completely.

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.S. Don Franklin Auto
What do you like about our products and services?

Professional services

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick good service great people to deal with

Report a concern   February 26, 2026 — Rated 10 out of 10 by H.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You just tell me what I really need for my car instead of trying to push unnecessary service

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

After you got the part in, it was quick and easy to get the work done.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Cheaper and more honest than Car Town Kia

Report a concern   February 26, 2026 — Rated 10 out of 10 by A.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They had my vehicle appointment spot on! They completed all the recall work and fixed the issue I was having with my vehicle and even had it returned to the nearest dealer when the work was complete. A big thank you goes out to the team at Don Franklin of Campbellsville!

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Nice friendly and helpful

Report a concern   February 26, 2026 — Rated 10 out of 10 by W.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Dependable

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.F. Don Franklin Bardstown - Service
What do you like about our products and services?

The service representatives and quick service

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service & quick to respond for appointments

Report a concern   February 26, 2026 — Rated 10 out of 10 by Whitney Grider Don Franklin Auto
What do you like about our products and services?

Nice vehicle and excellent service!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Robert Dishman Don Franklin Burkesville Sales
What do you like about our products and services?

Don Franklin Burkesville is a good place to do business the team down there is better than any of Don Franklin’s other locations

Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Jones Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have always had great service on my automobiles from service department. I had had Nissan cars for 30 years.

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The part was what was ordered. And cost was less than quoted

Report a concern   February 26, 2026 — Rated 10 out of 10 by Judith Knabusch Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Services by far are the best in Pulaski Co. Shane and Tyler Wesley were very helpful and considerate.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely & professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by Michael Carter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficient and pleasant to work with. Thank

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.T. Don Franklin London Ford - Service
What do you like about our products and services?

we like Ford trucks and like having service done by a Ford dealership

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service!

Report a concern   February 26, 2026 — Rated 10 out of 10 by E.F. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great service

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You’re staff was outstanding and provided the excellent care I expected!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Edward Gorin Don Franklin Burkesville Sales
What do you like about our products and services?

Scotty and Josh are great to work with.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   February 26, 2026 — Rated 10 out of 10 by Joseph Palmer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is usually pretty good. No complaints at all.


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