Customer Testimonials
Polite and on time
Very informative
Clean waiting area & work performed on time without a wait time.
Allways on time and honestly cofortable
The products are good and the people are good at their jobs
Very efficient and always eager to please!
Really good service
Excellent service!
Everyone is always very professional and friendly. I always receive fast and great service when I bring my car in!
Gary Lambert does a great job, kind and helpful
Service was great. Car is running great after service.
Fast service
They are always very friendly and have our Acadia serviced and us on our way in no time. It’s less expensive than a drive through oil change. We feel much more comfortable and confident having it done by the service department at the dealership.
Jenny was the absolute best. She helped me get my vehicle with a cheap down payment and a cheap monthly payment and I’ve never had anything so nice. I ended up with a 2021 Honda pilot and it is in pristine condition. I would highly recommend speaking to Jenny to get one heck of a deal!!!!
Gary and Blake have always been friendly and knowledgeable.
Always receive great professional service at all of Don Franklin Auto Group.
I own a Ram 1500, so Don Franklin Chrysler Somerset is my closest option for service.
Great people to work with!
Very dependable and fast
Get in on time you are told
In and out fast
The service department has been very good over the last 13 years.
Great customer service
Always Superior service customer friendly
Prompt, friendly, and they listen. Thanks Franklin Group.
I think Hyundai is a great vehicle of any choice. I had a Tucson and it was amazing so this time I decided to buy a sedan instead I absolutely love this car. Just bought it last Friday. Oh my goodness and the gas mileage is great. Misty was my sales lady, she is absolutely a very beautiful caring person. She was great. I love everything about my experience buying my car. from Dan Cummins at your location in Lexington Kentucky off of Richmond Road. Thank you so much!
Don Franklin did an outstanding job serving my GMC truck. They were very friendly and professional.
The service is top notch and provides great customer service with the best new and used cars .
Arthur. Taylor
Easy access to oil change
You have a large choice of vehicles. I hope that you keep your word and fix the transmission on our 2015 Fird Edge that we have a lifetime power train warranty on.
price and quality
I always liked Ford products. The service is good and friendly.
Salesperson .Devine Boone