Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.A. Don Franklin Ford - Service
What do you like about our products and services?

Good customer service
Report a concern   July 6, 2026 — Rated 9 out of 10 by K.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Toyota vehicles are reliable. Getting routine maintenance in Corbin is easy & hassle free.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.P. Don Franklin Bardstown - Service
What do you like about our products and services?

The entire process was easy. Everyone was very pleasant and professional

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Alright.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The last five vehicles I have owned have been Toyotas.
Report a concern   July 6, 2026 — Rated 10 out of 10 by N.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excelente service
Report a concern   July 6, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff. They don't pressure you as soon as you walk through the door and they have a clean waiting area.

Report a concern   July 6, 2026 — Rated 10 out of 10 by H.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly when I take my Tundra for service. That means something to me. Keep up the good work.
Report a concern   July 6, 2026 — Rated 10 out of 10 by Jennifer Haney Don Franklin Auto
What do you like about our products and services?

My truck is great of course I bought it brand new but when I go take it in for oil changes service, they don’t try to sell me things that I don’t need and don’t try to fix things that don’t need to be fixed right away. They’re honest upfront with no gimmick and I love that.
Report a concern   July 6, 2026 — Rated 10 out of 10 by M.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone is nice!!

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficient and use quality products.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Melinda Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Efficient service and friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by Regina Richards Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything!
Report a concern   July 6, 2026 — Rated 10 out of 10 by W.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Thom does an excellent job as well as the technicians! Glad to have him and the guys at the Burkesville dealership!

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Worked diligently on getting my transmission and other issues wrong w my vehicle fixed and covered with my extensive warranty company. Communication was very good as well!
Report a concern   July 6, 2026 — Rated 10 out of 10 by B.A. Don Franklin Burkesville Service Department
What do you like about our products and services?

I like that’s it’s done right and you know your vehicle is fixed.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Martin Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Very friendly service people.

Report a concern   July 6, 2026 — Rated 9 out of 10 by W.D. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Fast friendly service. Quality products.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Justin Moore Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Everything was quick and easy.

Report a concern   July 6, 2026 — Rated 9 out of 10 by Christopher Marlow Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I enjoyed working with Ransom Griffey.
Report a concern   July 6, 2026 — Rated 10 out of 10 by C.F. Don Franklin Monticello Sales
What do you like about our products and services?

The people were fabulous, very helpful!

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The quality of vehicles you get,and the willingness to to work with you on a deal.
Report a concern   July 6, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Quality and price

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing customer service and great deals!

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   July 6, 2026 — Rated 9 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony,service dept, did a great job on communication with us while the car was in the shop.

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so friendly and takes time to talk to me about my car.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service
Report a concern   July 6, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Awesome staffing

Report a concern   July 6, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony in the service counter is the very best with customer service and satisfaction. He is the reason that I will buy my next car with him. Thanks Tony and the rest of the guys are also very friendly and customer service oriented. Great job!

Tom Last name removed Phone number removed

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