Customer Testimonials
Courteous and professional
Very responsive
Everything, always willing to help and to service their customers. Friendly employees and staff. We wouldn’t want to go anywhere else. They make you feel like family.
Good communications and courteous service.
Fair price and quick service.
Service does an awesome job.
We love Nissans and how you stand behind your product
Mark Franco is a great salesman, makes you feel like family, also everybody I dealt with was very friendly
Oil change and something clean I forgot what it was
Large variety of vehicles in stock and very friendly staff
Excellent customer service. Prompt attention and quick job execution.
Great services, very nice and informative employees. Highly recommend them …..
Service on selling car was ok took more time than I expected
Warranty
Ready to respond with service whenever I call for appointment or drop in. I enjoy the professionalism and courtesy of the staff.
You have the best salespeople, Cindi Duncan and the best finance guy Todd Cockerham. All I do is give them a call or text tell them what I am looking for, and they get it to the lot for me to look at and almost 100% of the time I buy it.
They always work with me on pricing or whatever I need or ask for. I think I own part of Don Franklin by now I have bought so many vehicles from them.
I should get number 1 overall best buyer!!
Quick turnaround for maintenance
Everything
I didn’t buy a car from them but that is only because I decided on another vehicle. I can’t say enough about sales manager Walt. He was fantastic. I was impressed by the entire staff. You all have a solid crew on Richmond Rd in Lexington KY.
Salesmen Dustin and Kauwan were very friendly and helpful. No pressure either. Will recommend this dealership to friends!
The people and the service.
Awesome help from Kevin Britt and everyone involved in my purchase! Love my new car!
Everybody’s friendly and professional
Friendly staff. Great deals. Quick service. All around great job!
Friendly, knowledgeable, pleasant experience
Everything
The service manager, Robbie Brown, and the tech that worked on my truck, Kenny Spencer, are top notch! Can’t ask for better service or people!
I like it because it didn't take long
Very professional, polite and helpful
They was very nice