Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 9, 2025 — Rated 10 out of 10 by Brenda Ross Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and friendly service and helpful information that was needed.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Jerry Dennis Don Franklin Monticello Service
What do you like about our products and services?

Amazing service from tech guys. Not so much for service dept desk atrendee. Long blonde pony tail. Extremely rude and unprofessional.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Frederick Noe Don Franklin Bardstown - Service
What do you like about our products and services?

Jena takes great care of my vehicle and me when I need service. The work is done timely and professionally.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Adriana Lynch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked my salesman Collin O’Connell. He was knowledgeable and went to great lengths to make the sale. He understood my budget restraints and worked hard to work out something I could afford. Lots of to-and-fro-ing to & from accountant’s office!!
This month’s was my second purchase from Don Franklin Hyundai. I bought a new Ioniq hybrid in 2017, thanks to very helpful salesman Chad Givens. I either bond or not with a salesman. If I bond, I like to remain loyal, if possible. No sleaze please!
(The first salesman I spoke to last week was NOT knowledgeable and told 2 untruths. I walked away from him. )

Report a concern   December 9, 2025 — Rated 10 out of 10 by W.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service and good prices and friendly staff

Report a concern   December 9, 2025 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great fast and friendly service

Report a concern   December 9, 2025 — Rated 10 out of 10 by Rita Bryant Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is very friendly and seems like they really want to help you out with anything they can do for you

Report a concern   December 9, 2025 — Rated 9 out of 10 by H.A.H.A.S.W.I. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good dependable autos.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service. Service representative was very polite and friendly.

Report a concern   December 9, 2025 — Rated 10 out of 10 by V.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very knowledgeable about the products, and excellent service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The high quality service, professionalism & friendliness. The loaner car is very convenient & helpful when service is needed.

Report a concern   December 9, 2025 — Rated 9 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by I.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clean facility, courteous service, man prompt service

Report a concern   December 9, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You were great, got my car fixed, so our vacation wasn’t ruined!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Rebecca Bushong Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication is excellent including follow up.
Service is fast and the waiting area is friendly and comfortable.

Report a concern   December 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Down to earth people and great vehicles

Report a concern   December 9, 2025 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very nice folks at fair price!

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly and helpful

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Thomas Hartley Don Franklin Lexington GM Service Department
What do you like about our products and services?

The Friendly and knowledgeable staff. They get my vehicle in and get it out fast. They use quality parts.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and complete

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, courteous
Nice, clean facility
Service is easily accessible and I feel comfortable trusting the service department to do a fine job.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Prompt and courtious service and people

Report a concern   December 9, 2025 — Rated 10 out of 10 by Jeffrey McGrady Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales and Finance team were excellent; providing clear, concise information and care to ensure I, as their customer, received the best new vehicle purchase environment in Somerset and throughout the state of Kentucky.

My new Jeep Gladiator Mojave is the most outstanding vehicle I've ever purchased far exceeding my expectations; at a price the was unbelievably lower than any other dealership.

To purchase here you feel like you've gain an addition new family, built on integrity and trust.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Tony Jewell Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and on time

Report a concern   December 9, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your employees are what makes the product and service! Would not go anywhere else for my vehicle services

Report a concern   December 9, 2025 — Rated 10 out of 10 by Erica Hilderbrand Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

My sales attendant Timmy was amazing and helped me find a car I absolutely love. The process was quick and painless especially compared to another dealers that I tried. I also felt like they made sure I got the best possible deal I could on my car. Highly recommend buying here!

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.Q. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service and honesty

Report a concern   December 9, 2025 — Rated 10 out of 10 by Donald Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great customer service. Both sales and service sides.

Report a concern   December 9, 2025 — Rated 10 out of 10 by L.G. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and helpful service department


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