Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 23, 2026 — Rated 10 out of 10 by R.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick service

Report a concern   May 22, 2026 — Rated 10 out of 10 by Amanda Gooch Don Franklin Somerset KIA Service
What do you like about our products and services?

The service from the employees is great!!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Melissa Hardin Don Franklin Monticello Service
What do you like about our products and services?

Very good service for your vehicle needs.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Andy Sloan Don Franklin Monticello Service
What do you like about our products and services?

How friendly everyone is and when you have a problem they try to insureds you that they can find the solution. Everyone at Don Franklin is nice.

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and courteous staff

Report a concern   May 22, 2026 — Rated 10 out of 10 by M.C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The efficiency as well as kindness from the service dept and a special thanks to Doug and lady (can’t think of her name in the service dept for Nissan as well as the gentleman that brought me home while they were working on my car
Nothing any better than being able to have a service for yr car that’s right in Glasgow
Thanks to all

Report a concern   May 22, 2026 — Rated 9 out of 10 by E.G.J.J. Don Franklin Auto
What do you like about our products and services?

Friendly and helpful to the customer and tell them what is wrong and find a way to help the customer save money on their repairs

Report a concern   May 22, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ease of getting an appointment. The service reps are very informative on what is going on with your car & they communicate that to you.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Deena Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

They were fast, friendly and very efficient! I was in and out in less than 20 minutes for warranty work!

Report a concern   May 22, 2026 — Rated 10 out of 10 by Francis Hatfield Don Franklin Russell Springs Service
What do you like about our products and services?

Russell Springs Service is very efficient and friendly. Highly recommend

Report a concern   May 22, 2026 — Rated 10 out of 10 by Mark Haynes Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales was great,

Report a concern   May 22, 2026 — Rated 10 out of 10 by Vanessa Garr Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional staff, always dependable and great quality work.

Report a concern   May 22, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

A very fast and professional service always going the extra mile to help anyone with any questions or issues

Report a concern   May 22, 2026 — Rated 10 out of 10 by Wayne Watson Don Franklin Campbellsville Service Department
What do you like about our products and services?

#1 plan and simple!!!!

Report a concern   May 22, 2026 — Rated 9 out of 10 by C.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff. Clean facilities.

Report a concern   May 22, 2026 — Rated 10 out of 10 by E.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I enjoyed the vehicle I bought.

Report a concern   May 22, 2026 — Rated 9 out of 10 by P.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly staff. Great service.

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and easy was there 30 mins

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service and staff very friendly and accommodating. Thank you for your assistance.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Melody Smith Don Franklin Auto
What do you like about our products and services?

Everyone there has always been so kind and helpful, from the sales staff and business manager when I purchased my vehicle to the service staff when I take my car for the required service! I totally would recommend Don Franklin Mitsubishi!!

Report a concern   May 22, 2026 — Rated 10 out of 10 by C.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

How I’m treated!

Report a concern   May 22, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and staff are wonderful.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Lisa Mitchell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jeep service department rocks!

Report a concern   May 22, 2026 — Rated 10 out of 10 by C.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff

Report a concern   May 22, 2026 — Rated 10 out of 10 by S.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love misty. She has always done her best to help find exactly what we want. She never gives you the run around.

Report a concern   May 22, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I appreciated just how friendly and professional everyone was to me!

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Professional attitude and quality workmanship.

Report a concern   May 22, 2026 — Rated 10 out of 10 by L.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy to get an appointment, service is quick and reliable. Everyone is friendly.

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service was prompt. I was able to drop our vehicle off the night before and the service tech kept updated with the progress on our car.

Report a concern   May 22, 2026 — Rated 9 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service


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