Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 28, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service

Report a concern   September 28, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Ease

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.D. Don Franklin Auto
What do you like about our products and services?

Don Franklin have always been very good with all my dealings with them for years! Bought my last 4 trucks with them. Always got a good deal and service. I recommend them highly! Will trade again soon

Report a concern   September 28, 2026 — Rated 10 out of 10 by B.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great customer service and top of the line products

Report a concern   September 28, 2026 — Rated 10 out of 10 by Tedrin Lindsay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely expert service in a clean, comfortable environment.

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.A. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Super friendly, prices are great. They do whatever it takes to make you happy with your purchase.

Report a concern   September 28, 2026 — Rated 10 out of 10 by C.A. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The best customer service in the business!!! I look forward to purchasing from Don Franklin agzin😁😁

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone was helpful and efficient. They were able to address my needs and answer questions. Was also very helpful with my follow up. And a big thank you to the Don Franklin in Corbin for having a children's room! I was so grateful to have that space for my toddler while we waited.

Report a concern   September 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff, takes care of the customer.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Nathan Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Anytime you have a question above your car they will make sure to get back with you as soon as possible. They are very nice.

Report a concern   September 28, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

All

Report a concern   September 28, 2026 — Rated 10 out of 10 by Billie Fraley Don Franklin Burkesville Service Department
What do you like about our products and services?

How the service team values my time.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Kevin Graham Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service and was able to accommodate multiple vehicles for us.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Lynn Thompson Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   September 28, 2026 — Rated 10 out of 10 by Michael Embry Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick service

Report a concern   September 28, 2026 — Rated 10 out of 10 by Terry Vibbert Don Franklin Burkesville Service Department
What do you like about our products and services?

Absolutely best service you can get treat you like family

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

No pressure.
Helpful.
Cared out their customers.

Report a concern   September 28, 2026 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Service
What do you like about our products and services?

No long waits! Fast and friendly service.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Allyson Ross Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The team is always polite and treat you like family. They are knowledgeable and informative.

Report a concern   September 28, 2026 — Rated 10 out of 10 by B.K. Don Franklin Burkesville Service Department
What do you like about our products and services?

Timely manner and Work hard to take good care of my vehicle.

Report a concern   September 28, 2026 — Rated 10 out of 10 by S.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great and friendly service

Report a concern   September 28, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Seevice was great

Report a concern   September 28, 2026 — Rated 10 out of 10 by Kathie Barnes Don Franklin Bardstown - Service
What do you like about our products and services?

Always prompt, polite and courteous

Report a concern   September 28, 2026 — Rated 10 out of 10 by M.L. Don Franklin Monticello Service
What do you like about our products and services?

How helpful everyone is

Report a concern   September 27, 2026 — Rated 10 out of 10 by Michael Shirley Don Franklin Ford - Service
What do you like about our products and services?

Great service, dependable and they stand behind what they sell.

Report a concern   September 27, 2026 — Rated 9 out of 10 by N.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love our car. Communicated well during service process. Completed in timely manner.
My negative is with Hyundai not sending a recall part for at least two years! Doesn’t make sense.

Report a concern   September 27, 2026 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Consistency and quality

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.C. Don Franklin Monticello Service
What do you like about our products and services?

Friendly people

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

As far as your products, they are great drove one and loved it and as far as y’all service some more better than others, but I was welcome by them all and I love the way they all kept a smile on their face very friendly seem to be happy to see all the people there every time I’ve been there even when I was in a customer and I would recommend y’all to anyone that I spoke to, and that I have been doing

Report a concern   September 27, 2026 — Rated 10 out of 10 by Courtney Smith Don Franklin London Ford - Service
What do you like about our products and services?

Appointments are readily available at all times, service is quick and efficient, employees are friendly and polite.


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