Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 26, 2026 — Rated 10 out of 10 by R.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I love my vehicle and the people are awesome, friendly and very helpful!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick service

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick service.

Report a concern   September 26, 2026 — Rated 9 out of 10 by P.O. Don Franklin London Ford - Service
What do you like about our products and services?

James Partin and Ben are the individuals that always make my visit easy. They are courteous and very knowledgeable!!

Report a concern   September 26, 2026 — Rated 9 out of 10 by Kalee Roberts Don Franklin Lexington GM Service Department
What do you like about our products and services?

Spacious and various seating options in waiting area, snacks & drinks available, ability to text to receive updates on car service, video and text from mechanic to accept/decline additional recommended services from my phone

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.D. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was treated so well

Report a concern   September 26, 2026 — Rated 9 out of 10 by M.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Customer service was not pushy a big plus

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

They were great about getting my car serviced and back to me in a timely matter.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Carolyn Grubbs Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendliness of the staff and the speed of which the service was performed.

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very good ,excellent service

Report a concern   September 26, 2026 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service fie me has been top notch!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by Steven Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your salemen works with you on getting the deals you want, your service department crew is awesome, the parts department gets items in fast. Good team all the way around.

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just bought my third Nissan from Don Franklin Auto Mall. Marvelous sales staff and service reps. Courteous and knowledgeable of vehicles and various services. Proud to be associated with such great folks.

Report a concern   September 26, 2026 — Rated 10 out of 10 by V.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Alway very helpful and nice

Report a concern   September 26, 2026 — Rated 10 out of 10 by Rebecca Steele Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service was good. Prompt, friendly service and very professional.

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience.
Friendly service advisor, Jennifer Daley.

Report a concern   September 26, 2026 — Rated 9 out of 10 by W.C. Don Franklin Auto
What do you like about our products and services?

Efficiency

Report a concern   September 26, 2026 — Rated 9 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

work is usually done correctly.

Report a concern   September 26, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

The convenience & quickness of service.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jennifer Adkins Don Franklin Campbellsville Service Department
What do you like about our products and services?

These guys always go above and beyond to service all 3 of our vehicles! They look out for us by letting us know when things need to be done and take care of it! We love the service department on the chevy side for sure!

Report a concern   September 26, 2026 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly, knowledgeable and professional service.

Report a concern   September 26, 2026 — Rated 9 out of 10 by V.J. Don Franklin Ford - Service
What do you like about our products and services?

Friendly parts service. Quick response. Fixed car quickly.

Report a concern   September 26, 2026 — Rated 9 out of 10 by D.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

How easy it is to get your vehicle serviced

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.Z. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everthjng

Report a concern   September 26, 2026 — Rated 10 out of 10 by Francis Linton Don Franklin Bardstown - Service
What do you like about our products and services?

Services and know how to!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous and professional staff. For oil changes it couldn’t be easier. Drop off and delivery when completed. Plus several dealers Statewide.

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service good atmosphere

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great salesman

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly

Report a concern   September 26, 2026 — Rated 9 out of 10 by Glenda York Don Franklin Russell Springs Service
What do you like about our products and services?

You are hometown close and so far have been responsive to my needs.


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