Customer Testimonials
Good people
I have nothing but good things to say about Don Franklin Ford in London Ky. The Service Advisors are all quite professional and knowledgeable. I feel they go above and beyond when it comes to helping the customer. Do yourself a favor and when you need your vehicle serviced or repaired, think of Dpn Franklin first
The service was very good and professional
Employees are polite
I like service is not wait time stop good relation and I happy
Fast and friendly
The service people very respectful
we were in and work was ccmpleted quickly
Good quality and good service
Everyone I have dealt with at Don Franklin has been friendly and helpful. If answers weren’t known (availability of accessories), they got the answers and called me back.
The valet service with my GV80 was exactly as you would hope.
I love the work they do .Our ur treated while ur there love them all. Especially my salesman Cindy
Very kind and considerate an above all Very professional
Everyone is always friendly and services are always completed in a timely manner
They take care of my car
reliable
Get you in quick for service very nice . Get a call the next day making sure everything was ok
Very competent very communicative very expeditious
Friendly people
Fast reliable service
Your products and services are best described as authentic, as are every employees hands which provide the service to my Mitsubishi!
Everyone from the sales staff to the service managers to the service techs are all willing to take the time to answer your questions and concerns especially with the servicing of your vehicle. Five star professionals!!!
Selection of quality new and used vehicles . Sales, finance and management staff was very willing to work to get us in to a great vehicle at a price and payment we was comfortable with. MJ Carpenter was very accommodating in our vehicle search.
Great people to deal with. Fast service in and out.
They do a wonderful job
Very nice employees and fast service.
Friendly and out of the way to help
Quick service
Location & staff
They are very nice and explain what they did. If I have a question they do a wonderful job answering it.
We dropped off our Cadillac and Tim made sure it was taken care of for us at the Campbellsville place. Tim helped us use our service warranty to pay for a new thermostat. This is our fourth or fifth vehicle we have purchased from Don Franklin and it’s because of great sales people like Adam Capps and service people like Tim.