Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast , efficient and berry professional. Excellent customer service and great service.

Report a concern   August 14, 2026 — Rated 10 out of 10 by K.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department is very prompt and professional. They get my cars needs taken care of and get me on with the rest of my day.

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always able to get an appointment quickly and able to get the services done quickly.

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Nice people

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Was able to squeeze me in short notice.

Report a concern   August 14, 2026 — Rated 10 out of 10 by B2m Plumbing Don Franklin Ford - Service
What do you like about our products and services?

Strait forward service and good work

Report a concern   August 14, 2026 — Rated 10 out of 10 by John Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very knowledgeable and helpful.

Report a concern   August 14, 2026 — Rated 10 out of 10 by V.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast service, very good service guys

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Easy to come to the service department

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

I like the people

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked how they diagnosed the problem and knew what the solution was! I drove it to Danville Ky today and it ran very well! 😛

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Treated me fair. Good service. Nice people. Been going for many years. Long time friends with Lois Cox and several others.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Barry Carrier Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the service that we get 10

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Brandon was great

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.J. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good selection

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad is amazing, although we are still car shopping you are ranked number one on our list

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Tanner was great and everyone was very friendly and courteous. Everything went smooth and didn't take long at all to get all the documents signed. Still trying to get used to where everything is on this car but absolutely love it. Had to call Tanner 2 Days Later with some questions and he was very gracious and helpful. If I ever decide to buy another car, I will definitely check with Don Franklin Chevrolet first.

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.P. Don Franklin Burkesville Sales
What do you like about our products and services?

We are a repeat customer because we are treated like a person not just a number. Brenda has sold us the last 2 vehicles that we have purchased. She did not give us the take it or like it attitude and we appreciate that.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Nathan Myers Don Franklin Burkesville Sales
What do you like about our products and services?

Excellent customer service and treat people fairly.

Report a concern   August 14, 2026 — Rated 10 out of 10 by F.F.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent CDJR SERVICE DEPT.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Destani Bewely Don Franklin London Ford - Service
What do you like about our products and services?

Name brand parts and oils. Fast at getting checkup completed

Report a concern   August 14, 2026 — Rated 10 out of 10 by Mauricee Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and they got our car back to us within business hours. Josiah was a great representative as well

Report a concern   August 13, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service staff was great, service on my vehicle was quick. Very nice facility

Report a concern   August 13, 2026 — Rated 10 out of 10 by Gary Athon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was excellent. The technician was very attentive with the problem on my 2Phone number removed Ram and was able to resolve it.
The customer representative was also very much interested in getting the problem solved .
It was a pleasant experience.
Thanks
Gary Athon

Report a concern   August 13, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

All was good service thinks

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Outstanding

Report a concern   August 13, 2026 — Rated 10 out of 10 by Shanelle Guffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great Customer Service

Report a concern   August 13, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Little pricey

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great team

Report a concern   August 13, 2026 — Rated 10 out of 10 by L.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan was great


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