Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by Carolyn Barrett Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly prompt service answers questions as needed
Report a concern   February 23, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Oil change took way too long
Report a concern   February 23, 2026 — Rated 10 out of 10 by I.H.B. Don Franklin Ford - Service
What do you like about our products and services?

The service is the best around!
Report a concern   February 23, 2026 — Rated 10 out of 10 by Randall Conner Don Franklin Russell Springs Service
What do you like about our products and services?

Get good service an the price is no higher than anyplace else
Report a concern   February 23, 2026 — Rated 10 out of 10 by Brad Turpin Don Franklin Auto
What do you like about our products and services?

Always receive quality service at a fair price!
Report a concern   February 23, 2026 — Rated 10 out of 10 by J.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I impressed with the change in ownership, it shows in the customer service offered now.

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love the friendly atmosphere and eagerness of every employee to make sure customers are taken care of. We were asked countless times if we needed anything while we waited for my vehicle.

Report a concern   February 23, 2026 — Rated 10 out of 10 by W.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Also efficient
Report a concern   February 23, 2026 — Rated 10 out of 10 by Bethany Fulks Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and fast!
Report a concern   February 23, 2026 — Rated 10 out of 10 by John Kyle Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly staff and professionalism.

Report a concern   February 23, 2026 — Rated 10 out of 10 by David Lowe Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always great service

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly fast service

Report a concern   February 23, 2026 — Rated 10 out of 10 by Jimmy Offutt Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer relations and fairness
Report a concern   February 23, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Daryl was very knowledgeable, friendly and a pleasure to work with, we would definitely work with him again in the future.
Report a concern   February 23, 2026 — Rated 10 out of 10 by K.O.O.T.A.G. Don Franklin London Ford - Service
What do you like about our products and services?

NA
Report a concern   February 23, 2026 — Rated 9 out of 10 by T.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

My salesman was very nice and helpful but felt a little pushy.
Report a concern   February 23, 2026 — Rated 10 out of 10 by J.A.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Yes
Report a concern   February 22, 2026 — Rated 10 out of 10 by C.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jacob was personable and knowledgeable, job got done quickly. Made me feel like they’re on it and they were.

Report a concern   February 22, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Scheduling services is easy . Y'all are quick and reliable and always nice and helpful.

Report a concern   February 21, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service they have been good to us throughout the years stand behind the vehicles

Report a concern   February 21, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Long lasting

Report a concern   February 21, 2026 — Rated 10 out of 10 by A.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly customer service.
Accommodate service times to work with personal schedule.
Report a concern   February 21, 2026 — Rated 10 out of 10 by Steve Wilson Don Franklin Auto
What do you like about our products and services?

They handled an emergency repair for me without an appointment! Jacob Webb and David Irvin were very efficient and nice to work with! Yes, i will recommend to everyone! Service/parts costs were very reasonable!

Report a concern   February 21, 2026 — Rated 9 out of 10 by P.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Care usually get in quickly for service. Staff is professional and nice to deal with. Wait time is usually what they tell you it will be.
Love the complimentary car that they offer with service. I am 70 and it really helps me out.
Report a concern   February 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Our sales person Rick was Great !! Went above & beyond to listen to our concerns & wants !! Thanks to his knowledge & courtesy we had a wonderful experience 😊 Love Love my new ride .
Report a concern   February 21, 2026 — Rated 10 out of 10 by Jennifer Judd Don Franklin Russell Springs Service
What do you like about our products and services?

Communication and verification is great. Much appreciated!
Report a concern   February 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin Bardstown - Service
What do you like about our products and services?

They always try to accommodate me on the service.
Report a concern   February 21, 2026 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly service
Report a concern   February 21, 2026 — Rated 10 out of 10 by John Tennill Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

This is the second vehicle I have bought from the Bardstown location and both times I was very impressed. Devin Boone was extremely helpful and made the entire experience just absolutely perfect!

Report a concern   February 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

First class products

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