Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 25, 2026 — Rated 9 out of 10 by R.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service department

Report a concern   September 25, 2026 — Rated 10 out of 10 by Sharona Harmon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friend service

Report a concern   September 25, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and professional person

Report a concern   September 25, 2026 — Rated 10 out of 10 by Bernice Griffieth Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It didn’t take very long at all to wait on getting my car repaired!

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Timeliness!

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Helps me find a new car

Report a concern   September 25, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Very friendly staff, every one of them. Did everything they could to help me find what I was looking for, it was a success

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I like how quickly I can get my car in for and oil change.

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.N. Don Franklin Bardstown - Service
What do you like about our products and services?

It was quick... I used points and cut my bill in half!

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional service. Gets you in and out quick

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service nice friendly employees and reasonable prices

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I love the Ram trucks!

Report a concern   September 25, 2026 — Rated 10 out of 10 by K.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone is very friendly and helpful

Report a concern   September 25, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They take the time to explain everything to you. They are also very careful when working on your vehicle. My care came back looking the same as when it was taken to the dealer.

Report a concern   September 25, 2026 — Rated 10 out of 10 by M.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Your sales personnel were very willing to please.

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.M. Don Franklin Russell Springs Service
What do you like about our products and services?

I like the people that work there.

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like that you pick up my vehicle and bring it back

Report a concern   September 25, 2026 — Rated 10 out of 10 by Kathy Perkins Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service department. Quick to get in for service. Work done in a timely manner.

Report a concern   September 25, 2026 — Rated 10 out of 10 by A.B. Don Franklin Monticello Service
What do you like about our products and services?

Customer service especially the ease of scheduling and the staff at the service center is always friendly and very professional.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Michael Ballard Don Franklin Burkesville Service Department
What do you like about our products and services?

Service Manager Tyler is awesome he always goes above and beyond what’s expected of him.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Lois Hager Don Franklin CDJRF Sales Department
What do you like about our products and services?

Service very good

Report a concern   September 25, 2026 — Rated 10 out of 10 by E.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly and helpful staff

Report a concern   September 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient.

Report a concern   September 25, 2026 — Rated 10 out of 10 by B.J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and good service I live in Hazard Kentucky and come all way to Somerset or London to do business if that takes you anything pass by several Chevrolet GMC Dodge Ford dealership

Report a concern   September 25, 2026 — Rated 10 out of 10 by C.L. Don Franklin Bardstown - Service
What do you like about our products and services?

I was very satisfied with the service manager and Jen they did exactly as I ask and fix my car did all the repairs as they said they would do. Thank You.

Report a concern   September 25, 2026 — Rated 10 out of 10 by K.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to make an appointment

Report a concern   September 25, 2026 — Rated 9 out of 10 by C.S.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like that’s it’s convenient and it’s close.

Report a concern   September 25, 2026 — Rated 10 out of 10 by S.W. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Staff is always friendly and helpful


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