Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Always do a great job. Nice people too be around

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very friendly!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Herbert Don Franklin Monticello Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always respectful and honest

Report a concern   May 20, 2026 — Rated 10 out of 10 by Frank Piacenti Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly knowledgeable staff that go the extra mile to help you and solve your problems and concerns.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Nathan Thomas Don Franklin Ford - Service
What do you like about our products and services?

Everyone I have dealt with there seems to genuinely care about getting the best result. It’s not about their time or making money, It’s about making sure the customer is taken care of completely.

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Our salesperson was very knowledgeable and the service dephas been great

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

You take pride in providing excellence in every aspect of your business. You are dependable, have integrity and genuinely care about your customers. Thank you!

Report a concern   May 20, 2026 — Rated 10 out of 10 by Samuel Spalding Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Good service, friendly people, quality products

Report a concern   May 20, 2026 — Rated 10 out of 10 by E.P. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was respectful, and the lounge was nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by Douglas Holmes Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good honest Service

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.E. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always treat the customer like they are most important thing! Never have had any issues with service at don franklins.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people and great service

Report a concern   May 20, 2026 — Rated 10 out of 10 by S.O.N.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

We bought our van from this dealership and always use them for routine servicing.

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Ralph and Trey are great employees and have excellent customer service.
The boys at service did a good job as well.

Thank you Trey!

Report a concern   May 20, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is nice and easy to work with.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your good customer service, your prices. I was a Service Manager for Glenn Nissan and Service Director and Parts Director for Glenn Infiniti. And Worked with Infiniti North American. We were ranked number one for fixed right the first time and 100% Customer Satisfaction for North America so I know what it takes to give great service. I don't trust many people working on my Nissans. Thanks for the great Service you do for me.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was happy to find a authorized bad boy repair center

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service and prompt, friendly customer service thanks!

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Done a good job

Report a concern   May 20, 2026 — Rated 10 out of 10 by A.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly people

Report a concern   May 20, 2026 — Rated 10 out of 10 by Nicole Kerstetter Don Franklin Bardstown - Service
What do you like about our products and services?

Service Department is wonderful! Friendly, listens to concerns, and works to resolve issues. Mark - Manager is great and went above and beyond the call of duty to make sure my vehicle was right.

Report a concern   May 20, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Whitney Moon is a very good person to work with on vehicles

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

fast service

Report a concern   May 20, 2026 — Rated 10 out of 10 by Kyle Young Don Franklin Somerset GM Service Department
What do you like about our products and services?

:)

Report a concern   May 20, 2026 — Rated 10 out of 10 by H.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Intelligent,responsive and fair pricing

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always treated very nice

Report a concern   May 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The work is good and the prople are great

Report a concern   May 20, 2026 — Rated 10 out of 10 by Michael Martz Don Franklin Burkesville Service Department
What do you like about our products and services?

Great people with Great service. AA++

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service. Car running great!


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