Customer Testimonials
everyone was bery helpful and polite
The prices are reasonable and the customer service is great
Nice people
Ease of appointment friendly staff short wait while service is being done
Great Service!!!
The friendly service assistant, the fact I can walk in without an appointment!
Convenient
I would highly recommend this service department to anyone ... two years every oil change/maintenance my car has received has been here .. without hesitation I can say not once a bad experience.. and yes that's with me having to reschedule more than once ..me calling stressed due to running super close on my milage service agreement .. to having all my kids and extras in the waiting area ... this maybe looked at as irrelevant but I smile at the effort given to set my seat and steering wheel back .. mind you I'm 5'2" 110 pounds ... A fantastic bunch !
Pricing and service advisors that are very knowledgeable and courteous
Friendly, great service!
Regular maintenance service is done fairly quickly. Cost of services reasonable.
Honestly and very little waiting, and the courtesy of the staff.
I liked the idea that I didn’t have to have an appointment, just walk in.
Th service department was very helpful & friendly.
Like the service most of the time doesn’t take a long time
I like ford products and service.
Always very polite and take of my vehicle.
Fast service, nice rides and great sales people! Dale went above and beyond to help with everything and made the sale go fast and easy
The service department went above and beyond programming our key fobs. The service writers and Daron was great very best thank you guys so very much
Fast and efficient
The people are very nice and helpful
The employees !!! The employees in the service dept are THE BEST !!
Quick, responsive sales department; great service department
Service is very quick and professional. I love my new Jeep.
Friendly, courteous and excellent service!
Courteous, knowledgeable, and efficient.
Thank you for your kind salesmanship, it was greatly appreciated. I have no problem returning to your dealership. The gentleman in sales was knowledgeable, and very polite and professional.
Fast and friendly
Everyone was very accommodating to help me with my decision about the car. Brad was very patient. Sadly, I could not feel good about making the purchase of that gorgeous Saturn Sky, but my experience with Don Franklin was great! Thank you!
The people are always so nice and friendly and helpful! They also know what they’re doing which is really a good thing! They are also quick with my car I never have to wait anymore than an hour ever! Just really good people to deal with! I’m very pleased with my brand new 2025 Kia soul! I would tell anyone to go here because they will treat you right every time! I will buy another car from somerset kids no problem at all! My name is Gail Caldwell and I’m a very happy customer for life!
Employees are friendly and helpful. Also, the service is on a timely basis.