Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 27, 2026 — Rated 9 out of 10 by J.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Pleasant and courteous personnel along with great service

Report a concern   September 27, 2026 — Rated 10 out of 10 by E.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is always great.

Report a concern   September 27, 2026 — Rated 10 out of 10 by David Horning Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very thankful for an easy process.

Report a concern   September 27, 2026 — Rated 10 out of 10 by David Horning Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Very satisfied with the process , will always do business with them. Easy and non stressful.

Report a concern   September 27, 2026 — Rated 10 out of 10 by Connie New Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always gotten great service here.

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service is great and usually not much waiting time

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and good

Report a concern   September 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Great selection and friendly staff

Report a concern   September 27, 2026 — Rated 10 out of 10 by Kathleen Zerby-Lewis Don Franklin Somerset KIA Service
What do you like about our products and services?

I get there to check in, later they show me paperwork of what was done or what needs done, I can get a coffee or water while I wait in the lobby, my car gets washed and I’m out in about 1.5 hours. What’s not to like

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The courtesy driver brought my car after it was serviced to me to my work
you don’t get service like that very often and it was fabulous 🥰

Report a concern   September 27, 2026 — Rated 10 out of 10 by Dennis Troxtell Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone friendly and very helpful. My favorite place to buy trucks. Jason from past experience always got me a loan. Service department very friendly.

Report a concern   September 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very nice and helpful

Report a concern   September 27, 2026 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people to work with. They keep you updated.

Report a concern   September 27, 2026 — Rated 9 out of 10 by J.A. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Fair and courteous service. Very helpful

Report a concern   September 26, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service great people

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.N. Don Franklin Ford - Service
What do you like about our products and services?

Prompt and professional with services

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great quality. Service department ensures the safety of my vehicle.

Report a concern   September 26, 2026 — Rated 9 out of 10 by J.K. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Overall time to have my oil changed was exceptional. Friendly staff.

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and the waiting room.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jacqueline Baker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very nice and excellent quality and service

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable staff!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.E. Don Franklin Burkesville Sales
What do you like about our products and services?

Sales men where very nice and easy to work with.

Report a concern   September 26, 2026 — Rated 10 out of 10 by Bruce Babb Don Franklin Bardstown - Service
What do you like about our products and services?

I feel the service department is absolutely trustworthy and honest. They are most pleasant to converse with and keep me in the loop with the status of maintenance and if there are specific things that I need to consider at mileage milestones.

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly and fast service

Report a concern   September 26, 2026 — Rated 10 out of 10 by Tanya Reardon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything I always get my oil changed and tires rotated here

Report a concern   September 26, 2026 — Rated 10 out of 10 by Jeffery Booher Don Franklin Burkesville Service Department
What do you like about our products and services?

Good servic

Report a concern   September 26, 2026 — Rated 10 out of 10 by Patricia Phillips Don Franklin Burkesville Service Department
What do you like about our products and services?

Every thing

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service

Report a concern   September 26, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!

Report a concern   September 26, 2026 — Rated 10 out of 10 by D.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Had my vehicle in during a service. Can't say enough good things about the two gentlemen who checked my truck in. Great service and experience during my visit.


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