Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

GM man through and through
Top quality people

Report a concern   May 23, 2026 — Rated 10 out of 10 by S.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Every thing was phenomenal

Report a concern   May 23, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very professional service. Timely with appointments.

Report a concern   May 23, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is prompt.

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The people are very friendly and informational

Report a concern   May 23, 2026 — Rated 10 out of 10 by Brett Young Don Franklin Monticello Service
What do you like about our products and services?

Always helpful and professional

Report a concern   May 23, 2026 — Rated 10 out of 10 by G.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always good service. Friendly staff. Always makes one feel comfortable and welcome.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Dortha Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The best service writer I have ever dealt with! Jennifer and Josiah treat me as if I were their mother trying to get repairs done!
The workmanship has been exemplary! Parts department might need a little attention as an appointment was made but parts were not ordered to complete job. Other than that all good !!

Report a concern   May 23, 2026 — Rated 10 out of 10 by John Harris Don Franklin Bardstown - Service
What do you like about our products and services?

I recently brought my Kia in for service and was pleased with the service and the professional staff.

Report a concern   May 23, 2026 — Rated 9 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like the service and the car

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

It was adequate, I didn't know that lock wheel nuts could swell until I came in today, preventing me from having my tires rotated. I'll take them off and replace them with new ones. Thanks.

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very quick, and very courteous.

Report a concern   May 23, 2026 — Rated 10 out of 10 by R.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Knee slapping deal

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   May 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They do what they say they will do!

Report a concern   May 23, 2026 — Rated 10 out of 10 by W.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Employees are very helpful and friendly

Report a concern   May 23, 2026 — Rated 10 out of 10 by James Caulk Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great Dealership and Service that really cares about you vehicle

Report a concern   May 23, 2026 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

That the guy came out to our table and talked to us about everything they did in the service department to our car.

Report a concern   May 23, 2026 — Rated 10 out of 10 by John Heringer Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly service!

Report a concern   May 23, 2026 — Rated 10 out of 10 by T.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good

Report a concern   May 23, 2026 — Rated 10 out of 10 by Barbara Grose Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Dustin and Nick were amazing to work with! They were able to get us exactly what we wanted and needed. We will recommend them to everyone!!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Michael Harris Don Franklin London Ford - Service
What do you like about our products and services?

Your always so helpful and recommended other things while there

Report a concern   May 23, 2026 — Rated 10 out of 10 by S.D. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I don’t have my vehicle yet, so I’m unsure, but the people were nice.

Report a concern   May 23, 2026 — Rated 10 out of 10 by C.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Reliable vechicles great service technicians who know what they’re doing and they keep you informed as to when other services need to be done

Report a concern   May 23, 2026 — Rated 10 out of 10 by D.B. Don Franklin Bardstown - Service
What do you like about our products and services?

My service was finished quickly and the service personnel was very cordial and helpful. Thank you

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.L.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great people great communication and it was a really good experience for a first time new car owner

Report a concern   May 23, 2026 — Rated 10 out of 10 by Victor Vonwechmar Don Franklin Auto
What do you like about our products and services?

Very easy to get scheduled. Fast service.

Report a concern   May 23, 2026 — Rated 10 out of 10 by Jeremy Sellers Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always easy and friendly service, Jordan Mann is great to deal with. Always answers questions and assists us through the process.

Report a concern   May 23, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Efficient and thorough

Report a concern   May 23, 2026 — Rated 10 out of 10 by Mark Haynes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was great


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