Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by G.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff

Report a concern   July 6, 2026 — Rated 10 out of 10 by H.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fixed my vehicle when no one else could!

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.T. Don Franklin Bardstown - Service
What do you like about our products and services?

Appointment scheduled easily, service was fast and staff was efficient and friendly
Comfortable waiting room. Loved the car wash - give them a 10 !!!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Adam Spencer Don Franklin London Ford - Service
What do you like about our products and services?

Service department is outstanding the general manager and the leadership team at Dan Franklin in London go out of their way to keep your business and make make you feel like you’re at home

Report a concern   July 6, 2026 — Rated 10 out of 10 by Seth Steele Don Franklin Ford - Service
What do you like about our products and services?

Exceptional service!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Thomas Topolsky Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

When making an appointment for service they are ready when I arrive

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good job

Report a concern   July 6, 2026 — Rated 10 out of 10 by David Shearer Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very speedy. Staff worked with me to get my radiator flush on another day

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Very convenient you do not need an appointment.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Keith Owens Don Franklin Russell Springs Service
What do you like about our products and services?

Quality of work Friendly service

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department is very helpful.

Report a concern   July 6, 2026 — Rated 10 out of 10 by James Daniels Don Franklin Monticello Service
What do you like about our products and services?

Friendly on time

Report a concern   July 6, 2026 — Rated 9 out of 10 by Amanda Mccloud Don Franklin Campbellsville Service Department
What do you like about our products and services?

The staff are knowledgeable and friendly.

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.U. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The guy that installed the key fob for Name removed did a wonderful job very knowledgeable and friendly. Highly recommend a a pay raise for this employee. I am not at home to look at the paper for his name, but please check into it was and tell him that he’s doing a great job….

Report a concern   July 6, 2026 — Rated 10 out of 10 by Cynthia Dunn Don Franklin Monticello Service
What do you like about our products and services?

Very friendly service and I trust them!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Brandon Ramsey Don Franklin Monticello Service
What do you like about our products and services?

The team makes everything go smoothly every visit

Report a concern   July 6, 2026 — Rated 10 out of 10 by B.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and easy

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kaitlyn Hale Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was SO nice and the service was quick. It was so much better than my experience with the service department at the Bardstown location. Will come back here for all of my future vehicle needs. I was very impressed.

Report a concern   July 6, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by Ebb Eblen Don Franklin Bardstown - Service
What do you like about our products and services?

Service was excellent. Started on appointment time and finished ahead of schedule. Staff was very courteous. Couldn't ask for better.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Anne Thompson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Thanks to Chuck Hudgins for the pick up and taking in for service!! He’s the nicest guy ever!

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jessica Martin Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick repairs and great communication! Josiah was very helpful.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is polite & helpful

Report a concern   July 6, 2026 — Rated 10 out of 10 by Joseph Becher Don Franklin London Ford - Service
What do you like about our products and services?

They are great service and quickly got my truck serviced

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.Y. Don Franklin Bardstown - Service
What do you like about our products and services?

Before going ahead of very expensive repairs, I was called and informed of the probable charges. After deciding to go ahead with repairs, the cost came in close to $200.00 less than phoned estimate. The repairs were good, done faster than expected, and I am very satisfied with the work done.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Michael Curry Don Franklin Columbia Nissan Service
What do you like about our products and services?

The friendliness of the sales staff along with the service deak

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Was on time fast friendly people

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

Your servicemen are very careful to explain everything

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

The ease of service for oil change j me asked it a game changer for busy working people. Thanks so much.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly


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