Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Not many issues this far

Report a concern   August 20, 2026 — Rated 10 out of 10 by Bill Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service has always been great.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Jeff Davis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and helpful staff

Report a concern   August 20, 2026 — Rated 10 out of 10 by Pat Swail Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is so friendly
Always trying to help me as much as possible
Always gets me in as quickly as possible
I’ve been going for Dodge for 29 years!

Report a concern   August 20, 2026 — Rated 10 out of 10 by K.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   August 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

👏

Report a concern   August 20, 2026 — Rated 10 out of 10 by A.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Serviced car in a timely manner.

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.E. Don Franklin London Ford - Service
What do you like about our products and services?

The employees are great and that makes your business

Report a concern   August 20, 2026 — Rated 10 out of 10 by Linda Freudenberger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How the lady at the service desk helped me with my walker and explained what the mechanics found to keep my car running smoothly.

Report a concern   August 20, 2026 — Rated 10 out of 10 by Rodney Casada Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love my Corvette and the service has always been top notch.

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Very good

Report a concern   August 20, 2026 — Rated 10 out of 10 by Kandy Ryser Designs Llc Don Franklin London Ford - Service
What do you like about our products and services?

Quick

Report a concern   August 20, 2026 — Rated 10 out of 10 by G.V. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was friendly and took the time to listen to what was wrong with my new car

Report a concern   August 20, 2026 — Rated 10 out of 10 by J.U. Don Franklin Ford - Service
What do you like about our products and services?

It was very easy to get an appointment. Service department in Columbia is fantastic!

Report a concern   August 20, 2026 — Rated 9 out of 10 by S.J. Don Franklin London Ford - Service
What do you like about our products and services?

Fast

Report a concern   August 20, 2026 — Rated 10 out of 10 by C.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just quick service and friendly employees

Report a concern   August 20, 2026 — Rated 10 out of 10 by Emily Carman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

-Friendly service
-Great communication
-Fast and efficient

Report a concern   August 20, 2026 — Rated 10 out of 10 by Crig Leake Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service advisors are genuinely helpful, courteous, professional and interested in whomever they are assisting. They are also knowledgeable about their job.

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Helpful and thorough

Report a concern   August 20, 2026 — Rated 10 out of 10 by W.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Easy acess

Report a concern   August 20, 2026 — Rated 10 out of 10 by P.C. Don Franklin Auto
What do you like about our products and services?

Convenience and friendly service

Report a concern   August 20, 2026 — Rated 10 out of 10 by D.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick and efficient

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.W. Don Franklin Russell Springs Service
What do you like about our products and services?

I think Alvie Tucker is very helpful and tries to get everything handled as requested. Also, the mechanics that work on the cars getting the problems fixed the first time.

Report a concern   August 20, 2026 — Rated 10 out of 10 by L.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

My vehicle was repaired in a timely manner and I was treated with respect.

Report a concern   August 20, 2026 — Rated 10 out of 10 by David Hannan Don Franklin Campbellsville Service Department
What do you like about our products and services?

The competence of the staff.

Report a concern   August 20, 2026 — Rated 9 out of 10 by S.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Usually easy to get my vehicle in to be serviced

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   August 20, 2026 — Rated 9 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Availability & Scheduling

Report a concern   August 20, 2026 — Rated 10 out of 10 by Douglas Harrison Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was outstanding


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