Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 25, 2025 — Rated 10 out of 10 by V.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everybody was very nice and they tried to make sure that I was happy they are very good place to take your car to

Report a concern   October 25, 2025 — Rated 10 out of 10 by Larry Howard Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service.

Report a concern   October 25, 2025 — Rated 10 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great

Report a concern   October 25, 2025 — Rated 10 out of 10 by L.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything but the price . And that is ridiculous
.

Report a concern   October 25, 2025 — Rated 10 out of 10 by Jeffery CROWE Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Had the car i had been looking for and the sales people went out of there way to make the right deal for me. So I was able to get the car at the price I wanted to pay. Thank you Collin and all of the other sales people involved.

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and helpful.

Report a concern   October 25, 2025 — Rated 10 out of 10 by T.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is always doing everything they can do to make your experience as easy and helpful as possible. They are kind and friendly

Report a concern   October 25, 2025 — Rated 10 out of 10 by Larry Songer Don Franklin Auto
What do you like about our products and services?

I couldn’t even finance a bologna sandwich and you all got me into a car that I absolutely love for a great price and a good payment plan. I couldn’t be happier.

Report a concern   October 25, 2025 — Rated 10 out of 10 by A.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service! Didn’t have to wait long for my oil change. Nice friendly staff.

Report a concern   October 25, 2025 — Rated 10 out of 10 by S.W. Don Franklin Burkesville Sales
What do you like about our products and services?

I’m impressed by your employees who took the time to understand what I wanted in a vehicle not what they wanted A huge success

Report a concern   October 24, 2025 — Rated 10 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice people to work with. Fast service.

Report a concern   October 24, 2025 — Rated 10 out of 10 by S.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, easy to make an appointment, great space to work while I wait, and coffee/snacks. 😊

Report a concern   October 24, 2025 — Rated 9 out of 10 by O.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent service. Thank you.

Report a concern   October 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The car is fantastic 2025 Rogue. Service has been wonderful

Report a concern   October 24, 2025 — Rated 10 out of 10 by Greg Ratliff Don Franklin Ford - Service
What do you like about our products and services?

Great people great service

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The car looks and feels like luxury but it is affordable. The service has always been excellent. I’d always recommend!

Report a concern   October 24, 2025 — Rated 10 out of 10 by S.L.C. Don Franklin Auto
What do you like about our products and services?

I like that I can rely on good service

Report a concern   October 24, 2025 — Rated 10 out of 10 by C.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I loved it besides someone forgot to put my radiator cap back on after flushing my radiator and it over heated my car.

Report a concern   October 24, 2025 — Rated 10 out of 10 by W.D.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very nice & friendly can always depend on then to service my car they are very honest people!!

Report a concern   October 24, 2025 — Rated 10 out of 10 by P.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very timely. Very helpful.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Lisa Haynes Don Franklin Somerset KIA Service
What do you like about our products and services?

They are always able to work me in at my convenience. Very friendly and do a great job

Report a concern   October 24, 2025 — Rated 10 out of 10 by N.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Do a good job and make sure to recommend things you need done and helping schedule an appointment for you!!

Report a concern   October 24, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Employees go out of their way to be helpful.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Perri Warren Don Franklin Campbellsville Service Department
What do you like about our products and services?

Gary and Blake always take care of me and are very professional, polite and KIND!!! I love taking my jeep to these guys. I drive 80 miles every time to make sure these guys and their team work on my jeep!! Service is the other half of the sales!! And longevity of my vehicle!!
Thank you all!!

Report a concern   October 24, 2025 — Rated 10 out of 10 by S.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I was treated so well the salesman and sales manager was great! I love my purchase Toyota Rav 4

Report a concern   October 24, 2025 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff

Report a concern   October 24, 2025 — Rated 9 out of 10 by John Simpson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Brought my computer. Your waiting area is fabulous.

Report a concern   October 24, 2025 — Rated 10 out of 10 by Lisa Garner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Genesis GV80! With the opening of the dedicated Genesis building, service was exceptional!

Report a concern   October 24, 2025 — Rated 10 out of 10 by Tom Dixon Don Franklin Burkesville Service Department
What do you like about our products and services?

My appointment was serviced right on time and I was in and out with an oil change in 20 minutes. I will be back when additional service is needed on my Trail Boss,

Report a concern   October 24, 2025 — Rated 10 out of 10 by Stephen Creech Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, timely on repair and service and done well.


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