Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kathy Boswell Don Franklin Burkesville Service Department
What do you like about our products and services?

Very reliable and dependable. Everyone is very polite and friendly.

Report a concern   July 6, 2026 — Rated 9 out of 10 by S.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Met. Bennie

Report a concern   July 6, 2026 — Rated 10 out of 10 by Laura Posey Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great customer service with unbeatable prices.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I like everything about the truck. Cody Issacs is a great salesman and all the people at the dealership were very friendly too. I feel like we got a great deal on the trade in 392 scat pack. And the 2 rebates were unbelievable. I could not pass up the hemi Laramie 1500 it’s just in believable the deal we got from Don Franklin in Corbin Ky. Thanks CODY ISAACS and Everyone involved in the deal. First name removed H.Last name removed. CORBIN KY 🇺🇸👍✅💥

Report a concern   July 6, 2026 — Rated 10 out of 10 by Nicole Miller Don Franklin Somerset KIA Sales
What do you like about our products and services?

I liked the way my husband and I were treated during the buying process. We were treated with respect. Everyone was very nice and professional.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was nice and professional

Report a concern   July 6, 2026 — Rated 10 out of 10 by Robert Sams Don Franklin Somerset KIA Sales
What do you like about our products and services?

Easy to deal with and will work with you to fit your needs. Very happy with my recent purchase!

Report a concern   July 6, 2026 — Rated 9 out of 10 by R.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The variety amd the professionalism amd knowledge of our salesman.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I love it all

Report a concern   July 6, 2026 — Rated 10 out of 10 by L.P. Don Franklin London Ford - Service
What do you like about our products and services?

Don't Have to wait that long,it's reasonable really like the service

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Well for starters the products are top-notch backed by a guarantee the service is always good and done in a very timely manner the service team is excellent I will not be going anywhere else for a vehicle

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.Y. Don Franklin Burkesville Service Department
What do you like about our products and services?

They get you in and out.. you don’t have to sit and wait all day. They are super nice and very good people to work with. Highly recommend to anyone.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Dana Waters Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We absolutely loved Ransom our sales man. We liked the opportunity to test drive without a sales person. The trade in offer on existing vehicle was well below the average range which was disappointing.

Report a concern   July 6, 2026 — Rated 10 out of 10 by K.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Y

Report a concern   July 6, 2026 — Rated 10 out of 10 by Bruce Roy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service and great product!!!

Report a concern   July 6, 2026 — Rated 10 out of 10 by S.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very quick service! Everyone was wonderful!

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Made the phone call to get an appointment made for a service light. The staff was eager to help me get my vehicle back to a safe operating position. They were on time as they had said on the phone and had given me a phone call as soon as they had diagnosed and fixed the issue. Couldn’t be more pleased with the service that was provided. I will definitely be a returning customer.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Kathy Ray Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional friendly detailed about your service and do the service the right the first time
I have been coming to Don Franklin for the years to get my vehicle serviced .

Report a concern   July 6, 2026 — Rated 10 out of 10 by John Wheeler Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff. Very attentive and remember your name.

Report a concern   July 6, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Good people

Report a concern   July 6, 2026 — Rated 9 out of 10 by R.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service

Report a concern   July 6, 2026 — Rated 10 out of 10 by P.D. Don Franklin London Ford - Service
What do you like about our products and services?

I get in and out fast

Report a concern   July 6, 2026 — Rated 10 out of 10 by D.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The 1500ram HEMI Laramie is the 4th hemi vehicle I’ve bought new . I’ve have had a charger, a rumble bee, a scar pack 392 etc!! Top shelf vehicles. That’s why I buy dodges. Not 1 time I have had to put one in the dealers shop. I’m so glad they they brought the hemi back. If not I probably would not purchased the one I just bought. I drove it to nickolasville to visit my daughter and son n law for the 4 th holiday. They loved it too. My daughter has a black hellcat. She said she learned from me growing up that the dodge hemi is the way to go. Like father like daughter 😀. Her husband said he had been planning to buy one just like mine but he was going to buy the new gray color not white like mine. So my family are dodge lover’s .Cody Issacs is a great salesperson and we trust him. Everyone at the dealership were nice and helpful. ( GREAT PEOPLE ) I have told other family members about the special deal we got. Proud RAM owner. First name removed H. Last name removed. CORBIN KY 🇺🇸👍

Report a concern   July 6, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast friendly service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jeffrey Murphy Don Franklin Russell Springs Service
What do you like about our products and services?

Quick, friendly and affordable service.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Troy Thomas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very knowledgeable and helpful associates they go above and beyond to help you get what you’re looking for I would highly recommend Don Franklin to all my family and friends I will definitely be a repeat customer O wait I already am

Report a concern   July 6, 2026 — Rated 10 out of 10 by Jeremy Newell Don Franklin Burkesville Sales
What do you like about our products and services?

I like chevrolet and the team in Burkesville has always been good to me and my family. Whether it's maintenance work or buying another vehicle. They have been willing to do the work.


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