Customer Testimonials
Jordan Mann and the entire crew at Don Franklin Ford are top notch. They all go above and beyond to ensure a smooth transaction!
Friendly people! service was great. Place in Middlesboro was rude didn’t care where they had your business or not apparently.
Customer service was outstanding from start to finish. Couldn’t be more satisfied with my experience.
Service was very prompt.
Great customer service! always do a great job!
Quick and detailed.
You are open on Saturdays for working people who can’t get there through the week!
Service is always prompt and done as required
Service is great and easy to schedule.
Ease of scedulong
The sells guy is awesome myself and family have purchased about 18 different cars trucks and suvs from the same sales guy
The service got me in and out quickly. Especially with no appointment
I love how I am treated. The workers are so kind and helpful.
Stan simcox was really great he worked for days to find me the right car. He was patient and very friendly
Don Franklin goes above and beyond to help families while showing hospitality and trying to help in every situation. I’ve went through them twice for a vehicle and left satisfied both times, feeling as though they truly helped. They truly treat you as family.
Dan was very professional and great to work with from start to finish!
I said i would never own a Kia but I have had mine for a year and so far I like it alot
Friendly staff. Not pushy. Willing to spend time getting you informed.
Dewayne in Service did a great job keeping me informed of the progress of my vehicle!
Thanks
My warranty
Really enjoy working with Chris k and I'm just sorry I couldn't get the vehicle but it's hard when you live on the fixed income
Great service department!
Friendly and very helpful
Friendly, knowledgeable and timely
Professional and friendly service, products that last
Everyone is always friendly and the job is done correctly and promptly.
Very friendly & professional
The Corbin location always takes care of all my questions and issues. The staff are both knowledgeable and friendly.
Service is a part of this dealership where you just trust is going treat your vehicle like its one of their own. I just get comfortable in their waiting area ant trust tgem do tgeir best.
Friendly, you feel like you are buying a car from a friend!