Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 2, 2026 — Rated 10 out of 10 by B.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service is great. They get your car in ASAP. Tell you what needs to be done, not just what YOU think needs to be done. I appreciate that.

Report a concern   October 2, 2026 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, courteous, and efficient .

Report a concern   October 2, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and no hassle

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.Q. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Brandon Hutton is great!!!

Report a concern   October 2, 2026 — Rated 10 out of 10 by V.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Kevin Caudill’s went above and beyond to help us get our new RAV4 which we love very much and Kevin the finance guy was really nice and helpful I highly recommend Don Franklins Toyota

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The mechanics Trevor Last name removed did an amazing job with my car it’s like driving a brand new car again! Will come back just because of his service!

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They repaired my car in the time frame they told me. The job looks great!!!

Report a concern   October 2, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a great, quick experience with Don Franklin Hyundai! My salesman was Collin and he and the Finance Manager, Richard worked tirelessly to find me exactly what I wanted! I had a unique situation, brand new open bankruptcy, needed $0 down, and wanted a newer SUV for my kids and I. They worked with me over the phone and gave me several options that were within my price range and got me financed with my exact terms extremely fast! Collin was amazing and extremely understanding and helpful. He made sure that the vehicle was exactly what I was looking for and had it already gassed up, ready to go on the test drive as soon as I arrived to look at it! He was very accommodating and not overbearing and pushy at all! I highly highly recommend Don Franklin AND Collin as well!!!! I will definitely be back when Im ready to get another vehicle in a few years and I will be recommending them both to any and everyone who is looking for a vehicle! 10 out of 10 would recommend!!!!

Report a concern   October 2, 2026 — Rated 10 out of 10 by Kenneth Barras Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great price, excellent service. Genesis customer for life.

Report a concern   October 2, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Timely

Report a concern   October 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliability

Report a concern   October 1, 2026 — Rated 10 out of 10 by Connie Taulbee Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always efficient & professional in getting things taken care of

Report a concern   October 1, 2026 — Rated 10 out of 10 by T.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great to work with

Report a concern   October 1, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’m glad you have vehicles that doesn’t have turbo, hybrid and cvt. Also love the warrenty.

Report a concern   October 1, 2026 — Rated 9 out of 10 by G.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good vehicles sales and Services for less.

Report a concern   October 1, 2026 — Rated 9 out of 10 by L.C. Don Franklin Auto
What do you like about our products and services?

Good and the workers are nice and friendly.

Report a concern   October 1, 2026 — Rated 10 out of 10 by Michael Wilburn Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good cars and good service

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everything

Report a concern   October 1, 2026 — Rated 10 out of 10 by M.H. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everything

Report a concern   October 1, 2026 — Rated 10 out of 10 by E.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Tyler was great to work with considering I’ve had issues with my window since I’ve owned jt

Report a concern   October 1, 2026 — Rated 10 out of 10 by L.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Timely and friendly

Report a concern   October 1, 2026 — Rated 9 out of 10 by D.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Competent, friendly staff…

Report a concern   October 1, 2026 — Rated 10 out of 10 by Paul Rader Don Franklin Lexington GM Service Department
What do you like about our products and services?

No waiting and friendly service.

Report a concern   October 1, 2026 — Rated 10 out of 10 by James Begley Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Nice, friendly people from sales through service. I've always gotten good deals, never feel pressured or like anything shady is going on.

Report a concern   October 1, 2026 — Rated 10 out of 10 by L.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, reliable and friendly service. And you can get your vehicle in for service pretty quick when you need to.

Report a concern   October 1, 2026 — Rated 10 out of 10 by T.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I love some of your vehicles and the service was great

Report a concern   October 1, 2026 — Rated 10 out of 10 by R.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   October 1, 2026 — Rated 10 out of 10 by Ruth Dotson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service Department and staff members were courteous and professional. They had my vehicle in and out without incident and in a timely manner.
I would highly recommend Don Franklin GM in Campbellsville for all of your auto service and repair needs.
The only thing that I would like to see is an availability to pay via text. I believe that this could add an additional convenience to a very busy day.

Overall 10/10

Report a concern   October 1, 2026 — Rated 10 out of 10 by J.B. Don Franklin Ford - Service
What do you like about our products and services?

Professional staff

Report a concern   October 1, 2026 — Rated 10 out of 10 by A.D. Don Franklin Nicholasville Hyundai - Service
What do you like about our products and services?

Your employees are very welcoming and informative. I looked at your survey of the services and it looked like everything passed. My camera was going dark sometimes so they reset the brightness and it works now.


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