Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 24, 2026 — Rated 10 out of 10 by Ashley Taylor Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super easy to work with. Super easy to schedule services. Staff are always friendly and helpful!
Report a concern   August 24, 2026 — Rated 10 out of 10 by K.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

There great
Report a concern   August 23, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department that I dealt with was extremely courteous, friendly, and helpful
Report a concern   August 23, 2026 — Rated 10 out of 10 by Carl Towery Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service

Report a concern   August 23, 2026 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service, staff keeping customer informed, I would highly recommend

Report a concern   August 22, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Way you are treated
Report a concern   August 22, 2026 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Top notch service.

Report a concern   August 22, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cleanliness of waiting room with coffee!
Report a concern   August 22, 2026 — Rated 10 out of 10 by Weldon Goodman Don Franklin Burkesville Service Department
What do you like about our products and services?

Brought my vehicle in for its first oil change. I was waited on quickly and even though their were 4 people ahead of me, it didn't take 40 minutes before they called my name.
I was made comfortable while waiting and it was fun to look at the 2024 corvette sitting in the lobby!
Report a concern   August 22, 2026 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Nice good service

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin Bardstown - Service
What do you like about our products and services?

The oil change and tire rotation was very quick and Jen VanArsdale was very courteous and very efficient. Awesome person to greet the customers and get signed in.

Report a concern   August 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great
Report a concern   August 21, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No hassles, easy to complete purchase transaction
Report a concern   August 21, 2026 — Rated 10 out of 10 by Patricia Roca Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient service and friendly staff.

Report a concern   August 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly professional business. Very thorough.

Report a concern   August 21, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly.
Report a concern   August 21, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly staff
Report a concern   August 21, 2026 — Rated 9 out of 10 by Ashim K C Don Franklin Lexington Nissan - Service
What do you like about our products and services?

NA
Report a concern   August 21, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service dept
Report a concern   August 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is and has been amazing to work with. Jordan is super knowledgeable and always extremely helpful.

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Not answering your survey.
Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 21, 2026 — Rated 10 out of 10 by Bradford Blain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people, timely service

Report a concern   August 21, 2026 — Rated 10 out of 10 by Jeffrey Garrett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely service and competitive pricing

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anthony King Don Franklin Auto
What do you like about our products and services?

I’ve been servicing my car there since I bought it there 9 years ago and it still runs like it’s brand new! Staff is friendly and knowledgeable

Report a concern   August 21, 2026 — Rated 10 out of 10 by Thomas Bowers Don Franklin Monticello Sales
What do you like about our products and services?

Friendly, professional, ease of dealing with/transaction.
Report a concern   August 21, 2026 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Safety friendliest and how good they help to get you what you need!
Report a concern   August 21, 2026 — Rated 10 out of 10 by H.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

First time I have visited this dealership. Very efficient and honest service. The service department quoted me a price and it was "right on the money" when I paid. I had Deborah as the service team member. Friendly and knowledgeable and an asset to your dealership. Her assistance during my visit makes me want to come back for any service I need for my car. Thanks for hiring and retaining this caliber of individual.
Report a concern   August 21, 2026 — Rated 10 out of 10 by Zece Davidson Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Friendly, consistent, customer service
Report a concern   August 21, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast, friendly, and professional service!


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