Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 1, 2026 — Rated 10 out of 10 by William Preston Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and fair

Report a concern   October 1, 2026 — Rated 10 out of 10 by Monte Martin Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely and easy to work with

Report a concern   September 30, 2026 — Rated 10 out of 10 by M.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very efficient and friendly

Report a concern   September 30, 2026 — Rated 10 out of 10 by M.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The Don Franklin Kia service department are top notch! They took care of our recall issue with the Kia engine replacement warranty and took care of my wife and I every step of the way. Thank you Caleb and Zach and their mechanics who performed the service....and a special shout out to Emily for directing our calls to the dealership, such a pleasure to work with!!

Report a concern   September 30, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Great vehicle selection, friendly sales and staff, your not there all day. 💯 great.

Report a concern   September 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service and GM parts

Report a concern   September 30, 2026 — Rated 10 out of 10 by D.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very good service.

Report a concern   September 30, 2026 — Rated 10 out of 10 by H.H. Don Franklin Russell Springs Service
What do you like about our products and services?

It was professional and the people were top notch made us feel at home. Also super quick service.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Brittany Murphy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How fast it was and the staff is incredible

Report a concern   September 30, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice, clean, comfortable waiting area. The 2 service guys (they introduced themselves, I just don’t remember their names) were amazing.
Pleasant experience.

Report a concern   September 30, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service!!!

Report a concern   September 30, 2026 — Rated 10 out of 10 by D.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficient

Report a concern   September 30, 2026 — Rated 10 out of 10 by Rowen Whittenberg Don Franklin Ford - Service
What do you like about our products and services?

Friendly informative staff.

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly Great people and work hard to get you the best deal

Report a concern   September 30, 2026 — Rated 10 out of 10 by Timothy Clark Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service

Report a concern   September 30, 2026 — Rated 10 out of 10 by P.R. Don Franklin London Ford - Service
What do you like about our products and services?

Fast & reliable service and far cost

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy

Report a concern   September 30, 2026 — Rated 10 out of 10 by Mark Wilkerson Don Franklin Auto
What do you like about our products and services?

Easy to work with everyone friendly

Report a concern   September 30, 2026 — Rated 10 out of 10 by N.B.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Drew was really attentive and patient with us. He was really friendly and although we couldnt come to an agreement on price he offered good solutions and possibilities.

Report a concern   September 30, 2026 — Rated 10 out of 10 by S.M. Don Franklin Ford - Service
What do you like about our products and services?

Good people!!

Report a concern   September 30, 2026 — Rated 10 out of 10 by Fred Howard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It’s like dealing with family.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Krista Makin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was very helpful in deciding which vehicle best fit my needs and explained the difference in similar vehicles I was looking at. For instance the difference between the RAV 4 vs the Tucson

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Quality, price

Report a concern   September 30, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very personable committed to customer service and satisfaction

Report a concern   September 30, 2026 — Rated 10 out of 10 by Terrionna Prewitt-Couch Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty n if anything goes wrong Stanley makes sure I’m taking care of great sale man

Report a concern   September 30, 2026 — Rated 9 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and knowledgeable service department representatives. Great sales staff!

Report a concern   September 30, 2026 — Rated 10 out of 10 by E.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Sevice

Report a concern   September 30, 2026 — Rated 10 out of 10 by B.A. Don Franklin London Ford - Service
What do you like about our products and services?

Convenient, service was quick and staff where friendly.

Report a concern   September 30, 2026 — Rated 10 out of 10 by A.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

All the associates are very personal and helpful. The service was able to work us into the schedule last
Minute and worked quicker than they quoted me time wise

Report a concern   September 30, 2026 — Rated 10 out of 10 by Jackie Stilts Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service


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