Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 11, 2025 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Amazing staff!
Report a concern   December 11, 2025 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

Best product and service around. You all are the best at Don Franklin

Report a concern   December 11, 2025 — Rated 10 out of 10 by N.H. Don Franklin London Ford - Service
What do you like about our products and services?

The employees that I have talked to in the service department has been very helpful and nice.
Report a concern   December 10, 2025 — Rated 10 out of 10 by Deborah Walston Don Franklin Russell Springs Service
What do you like about our products and services?

Great Service đź‘Ť

Report a concern   December 10, 2025 — Rated 10 out of 10 by Judy Gibson Don Franklin London Ford - Service
What do you like about our products and services?

Friendly fast service

Report a concern   December 10, 2025 — Rated 10 out of 10 by Rosemarie Griffis Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff and service is fast.They keep you updated and informed of service to be done and what they have found that needs done. Thank you all and Merry Christmas and a blessed New Year.
Report a concern   December 10, 2025 — Rated 10 out of 10 by Don Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

I have always received excellent service with friendly and courteous service personnel.

Report a concern   December 10, 2025 — Rated 9 out of 10 by Eric Furr Don Franklin Auto
What do you like about our products and services?

I’m very happy with your Mitsubishi service department. I’ve known the people there for years, trust them and have very cordial relations with them.I would certainly recommend you to anyone who asked.

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department people are very helpful and trustworthy.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Barbara Keister Don Franklin Ford - Service
What do you like about our products and services?

Service guy was the best!
Report a concern   December 10, 2025 — Rated 10 out of 10 by T.H.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly, efficient
Report a concern   December 10, 2025 — Rated 10 out of 10 by Michelle Allen Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love the fact that your sales associates and GM treat you like family. You really care and listen about our needs and what we are looking for in a vehicle and go out of your way to make that happen for us.
You are kind, courtesy and respectful. Your properties are immaculate. And I love the fact that you work with people in all types of credit situations without judgment. Jamal Wagner, my salesman, you are awesome! I highly recommend him to anyone looking for a Hyundai please go see him!
Report a concern   December 10, 2025 — Rated 9 out of 10 by Theresa Parker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The salesman was helpful & understanding

Report a concern   December 10, 2025 — Rated 10 out of 10 by E.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Junk
Report a concern   December 10, 2025 — Rated 10 out of 10 by C.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Best people to work with. Very professional

Report a concern   December 10, 2025 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

Always get great service!
Report a concern   December 10, 2025 — Rated 10 out of 10 by James Henderson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always good service in my truck - friendly and efficient customer service representative!

Report a concern   December 10, 2025 — Rated 10 out of 10 by W.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast service, great attitude
Report a concern   December 10, 2025 — Rated 10 out of 10 by R.M. Don Franklin Ford - Service
What do you like about our products and services?

Quick service friendly people.

Report a concern   December 10, 2025 — Rated 10 out of 10 by R.N. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Efficiency

Report a concern   December 10, 2025 — Rated 10 out of 10 by M.K. Don Franklin Monticello Service
What do you like about our products and services?

Very helpful and great customer service

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly customer service. Thorough maintenance

Report a concern   December 10, 2025 — Rated 9 out of 10 by B.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service manager Stephen is great w customers. And your daily service prices are hard to beat. I was telling someone about it today. I have Ford Explorer… but Stephen and Don Franklin gets it done. I don’t go to Express lane oil change. I go to Don Franklin . Did my wipers at a fair price. My mother and sister in law takes their Lincoln’s there too.
Report a concern   December 10, 2025 — Rated 10 out of 10 by S.G. Don Franklin Auto
What do you like about our products and services?

Helpfulness of employees in service department

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very reliable vehicle and service.
Report a concern   December 10, 2025 — Rated 10 out of 10 by F.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and quick. Dependable

Report a concern   December 10, 2025 — Rated 10 out of 10 by S.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Variety of vehicles
Report a concern   December 10, 2025 — Rated 10 out of 10 by Christopher Allen Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly service and knowledgeable sales team.

Report a concern   December 10, 2025 — Rated 9 out of 10 by A.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly service

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Buying a car was a great experience


Privacy Policy