Customer Testimonials
Nice, friendly & considerate. Clean store
Scotty was easy to talk to and was able to find what we needed.
Nice people. Quick service
The service of the oil changes etc. was is acceptable, have no problems, and Tony is very helpful and kind.
Your staff is always so friendly and welcoming. Your service is fast, and you never try to "upsell" services. I can trust all the recommendations your service staff gives because they do not have a personal stake in what is done, other than the quality of the work, which is always outstanding.
They’re sleek
Can usually get my car seen about quickly
The service is wonderful! Everyone is very friendly and helpful and I love my new car.
They work me in when I call don't have to wait two Weeks, I live two hours from my original kia dealer and they never work with me, but don't Franklin always work my car into service. The service department is very polite.
Great people and quick service.
Very helpful. Clean, well-organized showroom. High quality vehicles.
Collin was a great salesperson. Very helpful and polite. My daughter was buying her first car, and he treated her with respect, and helped us find the perfect starter car for her. Price was affordable, good gas mileage, good warranties. I have bought several cars from Don Franklin over the years, and would recommend them to anyone.
Great sales
Great staff, the guys at Don Franklin Russell Springs always does a great job.
The personal care and expertise demonstrated by the service department staff, from Alexis during intake, demonstrating her in-depth knowledge of the vehicle, to the floor mechanics who perform the job, the degree of experience and care shines through. The only place I’ll go!
The speed, efficacy, and professionalism among the staff really make for an excellent experience. I highly recommend this place for service.
Friendly, professional staff.
Better than fair price. Timely negotiation and final agreement. No bait and switch, honored their word.
Respectfully, First name removed A.
The service department is excellent
Happy with the car and our last Hyundai.
Very professional. Competitive pricing with no long waiting period.
Very effient and professional
on point
Great service.
Always friendly and willing to help!
Personnel
Always friendly and helpful. Good to explain if you have a problem and don't try to sell you something that you don't need.
Have just what I need for my kia
Brenda was extremely helpful and made my buying experience a pleasure. It is the best dealership around from what I have experienced in the past.
Excellent customer service