Customer Testimonials
They have great customer service. They are always friendly and get the job done in a timely manner!
Always helpful and professional
The friendliest folks and was very quick oil change
You take care of service of the vehicle and don’t try to sell a lot of other non-needed items
Reliable, friendly, service.
Has taken care of all problems that have arisen.
I am a very happy customer.
Thank you!
The service department has always been great and very quick for us.
Chris Staley was the key to my sale. He went above and beyond. Excellent customer service.
Every thing was good
Excellent service dept.
Friendly and hassle free
Always very friendly and knowledgeable
Easy process
Always a helpful team. It’s the only reason I drive from Somerset to service my vehicle.
Services have always been good and they are always quick to get you in and out in a timely manner
The people
Dale Hansford
Mary Boston East
Matt Neal
Zach Wright
Friendly and easy to talk to good people
Super friendly staff, love the text messages keeping me updated about my vehicle when it’s being serviced, service prices are affordable, etc. Keep up the great work!!
Very attentive service from Chris Reynolds He greeted us as soon as we got there and listened to all of our concerns and meeds Very please with service!
Nice, neat and clean facility. Customer service was very nice.
Very nice workers and fast service Ty
Professional, courteous & very helpful answering questions.
I was pleased with the info I received and also pleased with the work that was done on my car.
Very quick and helpful service, highly recommend👍
Service was exceptional.
Everything was great, they took my truck right in and the service was great.
The lady that help me was very nice and helpful by telling me about what was going on to take place.
She kept in knowing of what was going on with my truck
Customer service is really nice and get to know you. ( Thanks Debbie)
Beautiful vehicles and professional service
Very informative and helpful staff they answered all of our question.
Ryan and the financial department were great and easy to work with

I had an amazing experience at Don Franklin! So was awesome and helped us a lot! I also love the car, it has amazing features and is very nice.