Customer Testimonials
friendly Very kind and always came into waiting room letting u know no how u are is going on. I have yo lots of cars service department and this dealership is the best.
Courtesy and quick service
Quick service and professional
Wait time was great!! Only been twice for service and both were quick! Waiting area was comfortable also.
Friendly sraff and fast service
Always professional and satisfied with my service at Don Franklin Toyota of Corbin, Ky.
Professional, honest
Friendly and professional staff.
Dan was professional and friendly. He worked with us for
scheduling to have the work done. They completed it when quoted and kept in contact about the progress. We were very pleased.
I enjoyed the ease of scheduling my appointments and they willingness of the dealership to take care of my vehicles.
Good friendly people to work with and professional
Great service
Tim wells is my best friend, no matter where he works. I will buy off of him!
Love my new van and Terry Creekmore is by far the best salesman I have ever dealt with!
Friendly staff
Your service tech Travis’ customer service is amazing! He went above and beyond to ensure this family traveling through to Myrtle Beach, was able to get there to visit our Coast Guardsman for Thanksgiving. The alternator went out, plus there were no local rentals vehicles available during the week prior to Thanksgiving. It looked pretty bleak, like we were going to be stuck in a hotel for the holiday. However, Travis helped us to get a rental so we could spend Thanksgiving with our Coastie and family, and the Don Franklin Ford service techs got it fixed by the time we returned. My favorite service is your employees customer service!!! I’ll be back to this dealership for my next Ford. Thanks to all for your making this happen!
Great service staff
Quick and easy
Not pushy. Did what I asked.
We had a serpentine belt shred while we were traveling through the area. The service department was very friendly and helpful. They diagnosed the problem and had us back on the road in about an hour and a half. They really went above and beyond to help us out in an emergency situation.
Ease of scheduling online or by phone. Quick in and out for service. Nice waiting area with free coffee.
Great service and friendly people
Sales team was professional, knowledgeable, and courteous. The product so far I’m very satisfied.
Very friendly staff. No waiting hours for service. Very knowledgeable about all the automobiles that they service.
The atmosphere and people are incredibly peaceful and welcoming. The sales consultant that assisted me throughout the purchasing process was amazing. Kevin Caudill is true gentleman and professional. I never felt pressured or uneasy. The only vibes I received from Kevin were humility and positive charisma. Truly the best purchase experience I have ever experienced at a dealership!
Richard Webb was very helpful and knowledgeable and was very quick in the trade. I have traded and bought several auto in the past and this was the best and quickest trade I ever made all way from test drive through the financial part
Broke down in Lexington blown motor due to recall. Alexis Wells went above and beyond to help me 700 miles away from home. I’d drive back to KY to get my next Hyundai from your dealership. Planned on talking to someone there about great experience from start to finish. Thanks for the early Christmas hope y’all are Blessed to the moon and back! Merry Christmas to everyone at you establishment!!! Michelle Frazier
Great about getting the products for the car ordered and fixing the car right away.. overall great service, Thank you!!
Have had good a good Hyunda Sonata
No problems for 5 plus years. Ron a great guy and salesman. Very intredted in you and your satisfaction
Very friendly and came out and talked to me what the issue was and fixed it . Great customer service