Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 25, 2025 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly fast service

Report a concern   September 25, 2025 — Rated 10 out of 10 by F.V.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Wonderful service

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.I. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and Nathan are exceptional at helping and answering any questions.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.Y. Don Franklin Auto
What do you like about our products and services?

Fast, simple, professional

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.P. Don Franklin Monticello Service
What do you like about our products and services?

I can get an appointment when I need one and the staff is friendly and helpful.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.T. Don Franklin Monticello Service
What do you like about our products and services?

Service was done reasonable time and the service people were nice and efficient

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.F. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Good friendly service.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Denise Gretz Don Franklin Somerset GM Service Department
What do you like about our products and services?

everyone is nice and the service is quick

Report a concern   September 25, 2025 — Rated 10 out of 10 by K.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Very polite & helpful

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.W. Don Franklin London Ford - Service
What do you like about our products and services?

They do good work and in a timely manner

Report a concern   September 25, 2025 — Rated 10 out of 10 by S.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service

Report a concern   September 25, 2025 — Rated 10 out of 10 by S.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Promptness and friendliness of the service department and parts department.

Report a concern   September 25, 2025 — Rated 10 out of 10 by C.M. Don Franklin Monticello Service
What do you like about our products and services?

Great service! Courteous employees.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Regina Skipper Don Franklin Russell Springs Service
What do you like about our products and services?

They are wonderful!! Luke was absolutely AMAZING!!!!

Report a concern   September 25, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It’s usually quick and I like your service department.

Report a concern   September 25, 2025 — Rated 10 out of 10 by William Croce Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is nice

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hyundai is a very well run car company and their vehicles and grwat

Report a concern   September 25, 2025 — Rated 10 out of 10 by Jonathan Rappleye Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was great! Easygoing and answered all of my questions.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Blake Parsons Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Easy to work with and will give you the best deal they possibly can

Report a concern   September 25, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Sasha Ard, my sales agent was absolutely wonderful and kept searching for the right vehicle that fit me. Very easy to communicate with and work with.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Sangwook Kang Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Collin was great!

Report a concern   September 25, 2025 — Rated 10 out of 10 by A.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and Professional staff. Good Quality services.

Report a concern   September 25, 2025 — Rated 10 out of 10 by E.E. Don Franklin Russell Springs Service
What do you like about our products and services?

I appreciate the staff attentive to customers needs.

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick service time and friendly employees.

Report a concern   September 25, 2025 — Rated 10 out of 10 by J.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Really nice people first truck I bought from them and they were very patient with me, highly recommended!

Report a concern   September 25, 2025 — Rated 9 out of 10 by G.W. Don Franklin Auto
What do you like about our products and services?

Great service department And nice car

Report a concern   September 25, 2025 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Schedule and detail with what is done

Report a concern   September 25, 2025 — Rated 10 out of 10 by Maureen Branham Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I liked,
The fact that I was able to start out online connecting with Vanessa. She answered all the questions I had. She set up an appointment to come in for a test drive. Jordan Bernard meet us on the showroom floor. He took us out for the test drive. We love the vehicle. Started the negotiation on the price. All went very well with the negotiating it went very smoothly. Worked out our payment. We spoke with the financial person and i'm sorry I can't remember his name. I have never bought a car that went so smoothly, no pressure. We got to the dealership at 2:30 and walked out the door at 4, not a whole day's worth of going back-and-forth. As we were waiting, one of your cleaning ladies was cleaning and she was the nicest lady. My husband initiated talking to her. I want you to know that even your cleaning staff is very friendly. I would highly recommend your dealership.It was the greatest experience i've ever had buying a vehicle and we have bought many vehicles. We are
so happy with our Chevrolet Equinox
Sincerely,

Mark and Maureen Branham

Report a concern   September 25, 2025 — Rated 10 out of 10 by B.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and professional people! Very pleased with my purchase!


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