Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 25, 2026 — Rated 10 out of 10 by L.I. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly and Convenient

Report a concern   June 25, 2026 — Rated 10 out of 10 by R.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Very pleased with service

Report a concern   June 25, 2026 — Rated 10 out of 10 by Ryan Creech Don Franklin London Ford - Service
What do you like about our products and services?

The service technician was very helpful and was great at explaining everything to me as well as bringing up things that most other shops would have just looked over. I will definitely be back for future services.

Report a concern   June 25, 2026 — Rated 10 out of 10 by J.I. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Just good to use toyota oil and filter, don't like how they try to sell you engine air filter and cabin filter. when there not bad

Report a concern   June 25, 2026 — Rated 10 out of 10 by D.S. Don Franklin Ford - Service
What do you like about our products and services?

Location

Report a concern   June 25, 2026 — Rated 10 out of 10 by L.L. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Have always had good service out of the vehicle's have purchased and the salesmen have all been great at helping choose the right vehicle that best suits our needs.

Report a concern   June 25, 2026 — Rated 10 out of 10 by Charles Norfleet Don Franklin Auto
What do you like about our products and services?

Peggy moss was a wonderful person to do business with.

Report a concern   June 25, 2026 — Rated 10 out of 10 by T.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Could not ask for a friendlier group!

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.F. Don Franklin London Ford - Service
What do you like about our products and services?

Quality service and great waiting area!

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

people at the dealership were very helpful and friendly, they did not pressure us and were very quick to help us

Report a concern   June 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Terrence was great and very professional, overall I had a great experience.

Report a concern   June 25, 2026 — Rated 9 out of 10 by Barry Hill Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people ! Great Vehicles !

Report a concern   June 25, 2026 — Rated 10 out of 10 by J.E. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast service

Report a concern   June 25, 2026 — Rated 9 out of 10 by K.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick

Report a concern   June 25, 2026 — Rated 9 out of 10 by D.D.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very knowledgeable

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.G. Don Franklin Monticello Sales
What do you like about our products and services?

Fast and easy

Report a concern   June 25, 2026 — Rated 10 out of 10 by Charleene Thompson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Our son works there! Cody Thompson

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No issues

Report a concern   June 25, 2026 — Rated 10 out of 10 by Robin Yaden Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and professional

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service with a friendly family atmosphere.

Report a concern   June 25, 2026 — Rated 10 out of 10 by Barry Smith Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sales person was the absolute best I got the vehicle I wanted in the color I wanted this is the 3rd vehicle we have bought from don Franklin just a great experience all around

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No waiting!

Report a concern   June 25, 2026 — Rated 10 out of 10 by F.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

The service team are very helpful and polite in answering any questions I have in regards to my service!! VERY Satisfied Great Team

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.N. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick service
Service mgr listened to my concerns & made reasonable recommendations.

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly people and costumer satisfaction

Report a concern   June 25, 2026 — Rated 9 out of 10 by R.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast service

Report a concern   June 25, 2026 — Rated 10 out of 10 by James Rogers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony was very helpful .

Report a concern   June 25, 2026 — Rated 10 out of 10 by R.W.I. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great environment, friendly staff and the dealership is very welcoming from the time I walked til the time I departed

Report a concern   June 25, 2026 — Rated 10 out of 10 by Wilhemina Campbell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best customer service in the state of Ky. Tim Wells and his team are on top of their game. Won’t buy from anywhere else.

Report a concern   June 25, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

How fast it was and how nice the people where. They went over everything after the service was done.


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