Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service is quick and very friendly and helpful staff

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything imruns so smoothly at the dealership

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is great and people are friendly and helpful. They go out of their way to make you feel important.

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.T. Don Franklin Monticello Service
What do you like about our products and services?

Always great service

Report a concern   July 21, 2026 — Rated 10 out of 10 by A.Y.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Service department does a good job. Appointments are on time and work completed in timely manner.

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.C. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Devin Boone was awesome.

Report a concern   July 21, 2026 — Rated 10 out of 10 by P.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Willingness to help get someone in a vehicle. Friendliness of salesmen

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Knowledgeable staff were easy to talk to and very helpful.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.A.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything and everyone 😊

Report a concern   July 21, 2026 — Rated 10 out of 10 by Ronald Bridges Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick service. In and out. Very courteous staff.

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I had a coupon I could use for % off service

Report a concern   July 21, 2026 — Rated 10 out of 10 by Annie Brush Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was good and quick and I didn’t have an appointment, but I had to wait longer because of that so be sure to make an appointment

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service department employees are the nicest. They always work with me.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Steven Stone Don Franklin Burkesville Sales
What do you like about our products and services?

Will give you out the door price even if it's not what you want to hear

Report a concern   July 21, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service and very professional.

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Haven't had any problems with my vehicle.

Service and waiting area were very nice

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.L. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

They go above and beyond to help people and make it happen

Report a concern   July 21, 2026 — Rated 9 out of 10 by B.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The kindness that I was shown and the patience. Earned my trust

Report a concern   July 21, 2026 — Rated 10 out of 10 by Thomas Watson Don Franklin Burkesville Service Department
What do you like about our products and services?

great service

Report a concern   July 21, 2026 — Rated 9 out of 10 by P.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department always works with me on getting my car in the day I need it done. Fast, efficient and friendly people keep me coming back

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

When they serviced my Kia Telluride a few weeks ago they were excellent about letting me know what was going on and even letting me know what gas I needed and where to get my gas at

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We have been doing service with them for a long time products and services are great

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

Service was very good fast and friendly as far as product of my 2019 f-250 not so pleased have less than 30,000 miles never been off road or in winter weather chrome chipping on wheels and trim on cab came loose at rear window you think that wouldn’t happen such low mileage and ford motor company customer service could care less about it being retired and disabled though it be truck last me rest my life at this moment very disappointed in it

Report a concern   July 21, 2026 — Rated 10 out of 10 by Teresa Applegate Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really like the roominess of the 26 Tucson Hybrid.

Report a concern   July 21, 2026 — Rated 10 out of 10 by W.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Easy to make appointments for services and customer service is great!

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bryan, our sales representative, was amazing. Easy process from the beginning to the end. Everyone we encountered was friendly and made us feel at ease.

Report a concern   July 21, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the videoing techs do when they are going through the service checks while the hood is up and the vehicle is lifted looking at brake pads wear to any leaks ect.

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I believe the nature of people’s concerns are handled to the best of the employees ability. Cars, and trucks are machines and sometimes it takes a minute to figure out what the issue is. The developers at automobile factories are not always helpful when it comes to a dealer mechanic. I have been treated very well of course when you get as old as I am a lot of problems are understood better than the past.

Report a concern   July 21, 2026 — Rated 10 out of 10 by G.C. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Friendly professional service, honest and and top notch. Cody Thompson is a great asset to the Franklin family, and I’m so glad to have met him. He will always be our salesman.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always polite answers any questions I may have.


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