Customer Testimonials
Great customer service
Staff in the service department are always friendly and prompt. I never have to wait long for an oil change and they are always willing to answer my questions.
Got the deal I wanted. Fair value for my tradein. Sales process only took a couple of hours. The Dealer Discount was real, did not have any exceptions.
Great service good coffee
I love my Kia Telluride and appreciate the efficiency your service department provides.
Friendly professional service
They are a great team and family to do business with we love how they make us feel like we are important and everyone friendly we have bought several vehicles from them.Thank You!
Don Franklin Service was excellent.
First name removed P. Last name removed
Great staff… friendly and knowledgeable.
Did a good job at the service department
Love the car, sales was great!
Service department were nice and friendly, I like motorcraft products for my vehicle.
Chris and Don in the service department are always respectful, kind and go the extra mile to make sure you have a great experience. They resolve any issues promptly and take care of the customer!
Great service
Awesome customer service.
Excellent service department - easy to work with and very accommodating!!!
I love the availability and the friendly atmosphere. They are always happy to help and they bring my van around front when they are finished.
Friendly atmosphere and quality service.
Service department is fine, friendly, supportive
Very accommodating staff and very friendly.
very knowledgeable group of the greatest people, inside and out.
Your service was friendly and quick.
Good product and good customer service
Fast service
The attendants are very helpful when checking in and out. The service has always been good. I have been a customer with Don Franklin Ford for many years.
Everything
Best service Department in state of Kentucky! Guys are courteous, professional, fast and all around great guys. Glad we have a great service department at Franklin Nissan!!
How friendly and corresponding the service reps are
Employees all very helpful and very knowledgeable
The service department has always been very customer oriented. They always speak to me and explain the overall completion at each service visit .