Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by Bobby Cofer Don Franklin Ford - Service
What do you like about our products and services?

Friendly people.
Great service.
Knowledgeable staff.
Willingly to work one on one to help customers.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ryan Sutton Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and quick service

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Don Franklin Monticello Service
What do you like about our products and services?

Friendly staff! Everything checked during my oil change and they’ll even wash the car who can beat that service! While waiting you can have some coffee and just relax! Awesome place to do business with! Highly recommend!

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service and Professionalism when dealing with staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mary Diamond Don Franklin CDJRF Sales Department
What do you like about our products and services?

They do everything to make buying a car fast and easy. They also try to accommodate everything you need to make the car just what you wanted. I really loved Colleen Owes!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Wesley Warfield Don Franklin Bardstown - Service
What do you like about our products and services?

Great employees very helpful and very courteous always smiling and happy.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Gloria O'bryan Don Franklin Bardstown - Service
What do you like about our products and services?

Got vehicle in for service very quickly, staff very professional, prices were reasonable based on gas, oil, and everything else increasing in prices.
I didn't have to wait long for car. I liked that I could check status of car on phone.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Carolyn Barrett Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Money Don Franklin Russell Springs Service
What do you like about our products and services?

Personal service and satisfaction of knowing my vehicle is given attention needed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by George Goodwin Don Franklin CDJRF Sales Department
What do you like about our products and services?

The salesman was very helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Prompt friendly service

Report a concern   March 27, 2026 — Rated 9 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jimmy Yocum Don Franklin Bardstown - Service
What do you like about our products and services?

I like the friendliness and the concerns that when they look at my vehicle, they want it right

Report a concern   March 27, 2026 — Rated 10 out of 10 by Tabatha Trigg Don Franklin Bardstown - Service
What do you like about our products and services?

Salesman were friendly and not pushy. Listened to what I wanted and helped me find exactly that. For the first oil change they got me right in and out.

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly, listened to my needs and helpful without being pushy. Highly recommend Coye Walker--great to work with as well as Will. Thanks

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really like the Leaf. The service guy was attentive and friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Childers Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything is great

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.T. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I love Everything about Don Franklin Dealerships and all of the employees are outstanding!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Marvin Call Don Franklin Bardstown - Service
What do you like about our products and services?

Good people. and good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff, quick service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.R. Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mark Trenkamp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The amazing attitude and helpfulness of the employees

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kaitlyn Clarke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast service, I always come on my lunch break from work and they get my oil changed just in time. Any time I call to make an appointment, they always get me taken care and it makes things very easy.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Easy of service dept

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Scheduling is easy. They are friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.V. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the vehicles but far more importantly I like the folks at Don Franklin. My sales guys ( I’ve purchased two vehicles) and the service people have been exceptional. Parts guys, finance guys have been great as well. It’s no wonder to me the dealership is successful- you got fabulous people.
Was disappointed in the oil change policy but that’s it. Take care.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very organized and helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I had a mirror installed in the body shop.
Eddie Gasaway always takes great care of my problems with my vehicles

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your people and your service.


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