Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 24, 2026 — Rated 10 out of 10 by H.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The quality.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Michael Pfeffer Don Franklin CDJRF Sales Department
What do you like about our products and services?

We drove from Sevierville TN (3 hours) to purchase a truck for the 2nd time. The best selection, the best price, and the best customer service!

Report a concern   April 24, 2026 — Rated 10 out of 10 by F.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone was very helpful, fast and professional

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The customer service

Report a concern   April 24, 2026 — Rated 10 out of 10 by Alan Sweet Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I like the GMC Sierra pickup line. I currently have a 23 model

Report a concern   April 24, 2026 — Rated 10 out of 10 by Juan Rodriguez Don Franklin Somerset KIA Service
What do you like about our products and services?

I appreciate the service gy at the service deparment ,very friendly and sincere e honest kinda of a person.

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

There friendly service, and always do a good job.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Robert Smith Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and professional staff

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.P. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient, professional and fast

Report a concern   April 24, 2026 — Rated 10 out of 10 by Gene Waggoner Don Franklin Somerset KIA Service
What do you like about our products and services?

Nice friendly efficient service.
Only thing we spent almost $1300 for tires & brakes
But would not put window shades on unless we paid an additional $60.
Would have taken 5 minutes but couldn't attach window shades without payment

Report a concern   April 24, 2026 — Rated 10 out of 10 by Lawrence Woodyard Don Franklin Russell Springs Service
What do you like about our products and services?

The work was fast and efficient. The service person was friendly and informative.

Report a concern   April 24, 2026 — Rated 10 out of 10 by S.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great Service!

Report a concern   April 24, 2026 — Rated 10 out of 10 by Carol Correll Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin Tilley worked me in so I could keep a medical appointment at UK. He met me early and stayed late. He is mannerly and knowledgeable of billing and warranty he is knowledgeable of the whole diagnostic procedure!

Report a concern   April 24, 2026 — Rated 9 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

Very kind and friendly

Report a concern   April 24, 2026 — Rated 10 out of 10 by Richard Elliot Jr Don Franklin Russell Springs Service
What do you like about our products and services?

Very accommodating and always there to answer Any questions that come up

Report a concern   April 24, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer Service is great.

Report a concern   April 24, 2026 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to work with

Report a concern   April 24, 2026 — Rated 10 out of 10 by James Baber Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.V. Don Franklin Monticello Service
What do you like about our products and services?

People are very friendly and service was quick.

Report a concern   April 24, 2026 — Rated 9 out of 10 by E.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and efficient service

Report a concern   April 24, 2026 — Rated 9 out of 10 by A.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Total explain and help with what my vehicle is in need of

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great team and facilities

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service

Report a concern   April 23, 2026 — Rated 10 out of 10 by Preston Roark Don Franklin London Ford - Service
What do you like about our products and services?

I am treated like family, fast service, & everything is explained in detail.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Edwina Walker Don Franklin Somerset KIA Service
What do you like about our products and services?

My Kia runs great. I feel safe and secure driving it.

Report a concern   April 23, 2026 — Rated 10 out of 10 by S.V.R.O. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service and products are excellent. The staff was very professional also.

Report a concern   April 23, 2026 — Rated 10 out of 10 by S.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

They were quick and very reliable

Report a concern   April 23, 2026 — Rated 10 out of 10 by Rebecca Whitman Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt reliable quality service.

Report a concern   April 23, 2026 — Rated 10 out of 10 by William Harris Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly prompt


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