Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 20, 2026 — Rated 10 out of 10 by C.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service

Report a concern   July 20, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Servous is in a timely matter. And they use genuine Toyota parts.

Report a concern   July 20, 2026 — Rated 10 out of 10 by David Snell Don Franklin Monticello Service
What do you like about our products and services?

Reliable
Communication

Report a concern   July 20, 2026 — Rated 10 out of 10 by Phyliss Wilkins Don Franklin Bardstown - Service
What do you like about our products and services?

Professional and courteous staff. Quality of work. Good job from check in to check out.

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

I have always got good service from this dealer ship

Report a concern   July 20, 2026 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very professional staff and quickly took care of our service.

Report a concern   July 20, 2026 — Rated 10 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Super quick and thorough!

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

I really like the family friendly environment that’s built around the company however one thing I would recommend is on services if a price such as the works price has increased I would inform customers ahead of time it wasn’t a big deal but it could be for someone whose used to only paying around 80 bucks for it and then they come in and it’s increased to 100+ just a suggestion apart from that amazing service as always

Report a concern   July 20, 2026 — Rated 10 out of 10 by George Mattingly Don Franklin Bardstown - Service
What do you like about our products and services?

Quality products and services

Report a concern   July 20, 2026 — Rated 10 out of 10 by Tim Myers Don Franklin Russell Springs Service
What do you like about our products and services?

Fast service

Report a concern   July 20, 2026 — Rated 10 out of 10 by William Brady JR Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely manner

Report a concern   July 20, 2026 — Rated 10 out of 10 by Joey Hunter Don Franklin Monticello Service
What do you like about our products and services?

Fast Service.

Report a concern   July 20, 2026 — Rated 10 out of 10 by Tremion Cowan Don Franklin Somerset GM Service Department
What do you like about our products and services?

good and fast

Report a concern   July 20, 2026 — Rated 9 out of 10 by M.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Work is usually done as expected and if then a clear reason is given

Report a concern   July 20, 2026 — Rated 10 out of 10 by S.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I never have an issue I call for an appointment. It’s scheduled within reason at my convenience and I’m in and out

Report a concern   July 20, 2026 — Rated 10 out of 10 by A.H. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and efficient

Report a concern   July 20, 2026 — Rated 10 out of 10 by A.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

God cars and good service Lou and Kevin were awesome!!!!!!!

Report a concern   July 20, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast and friendly

Report a concern   July 20, 2026 — Rated 10 out of 10 by E.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service workers are very helpful and knowledgeable.

Report a concern   July 20, 2026 — Rated 10 out of 10 by G.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff are quick, efficient and very friendly!

Report a concern   July 20, 2026 — Rated 10 out of 10 by C.C. Don Franklin London Ford - Service
What do you like about our products and services?

Timely service at a fair price

Report a concern   July 20, 2026 — Rated 10 out of 10 by L.M. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The tech in new units are always up to date with society along with the safely features. Quick and organized service makes me feel good about doing business with Don Franklin Kia.

Report a concern   July 20, 2026 — Rated 10 out of 10 by N.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I am very happy. They were very nice. They inspected my suv very well.

Report a concern   July 20, 2026 — Rated 10 out of 10 by D.F. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Clear communication about services and fees, knowledgeable mechanics, and timely appointments

Report a concern   July 19, 2026 — Rated 10 out of 10 by Mathew Guerra Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Chad, in particular, was the primary factor in my decision to return for a third vehicle purchase. His and Irene's assistance was instrumental in facilitating a seamless and efficient process.

Report a concern   July 19, 2026 — Rated 9 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick and reliable!

Report a concern   July 19, 2026 — Rated 10 out of 10 by S.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast service.

Report a concern   July 19, 2026 — Rated 10 out of 10 by Cebern Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They hit the big three for me! Quick! Thorough! Friendly!

Report a concern   July 18, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

What I did not like was not clean to my standards 😒

Report a concern   July 18, 2026 — Rated 10 out of 10 by Christine Short Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like to selection, and I also like that.If there wasn't anything on the lot that I wanted that you could arrange to have it got and brought to there.And the service was a very prompt , very nice , very professionalism , I would definitely recommend you to anybody


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