Customer Testimonials
It was very good
Very easy to work with
Loaner vehicle was new & clean
Warranty options
The people are amazing, very attentive and helpful! Love Jennifer!
Service Done in a timely manner and a nice wash too.
Everything is done correct and in a timely manner
Always gets me in when I need something. They tell me what’s going on with my car
Friendly, courteous staff. Service is scheduled within a reasonable timeframe.
I love the people in the service department. Always the best Professional courteous knowledgeable and friendly. I drive over an hour to have my car serviced at don Franklin Lexington even though I have another dealer 10 minutes from my house You guys are amazing
Ok if they come though about getting the a:c fixed this week
I like the customer service. Always friendly and professional.
Timely, friendly and professional
Everyone was great and helpful I’ve only had this truck for a very short time but I’m enjoying it . Serve department has been outstanding.
Professional staff & customer service.
Fast service
Friendly service associates
Product was what I wanted, but the deal clincher was Jackie. She didn’t try to upsell me or shift my attention somewhere else. She did exactly what I asked for! No BS just got it done and quick. That’s why I bought from you!!!
Quality of b the product and service
Good service fair price
The team members are alive and active with customer service. Not always what I want to hear (right away or free) but what is reasonable or customary for a business to offer.
Great customer service
Everyone is friendly & helpful. Trey Price was once again extremely helpful with our vehicle choice.
Eddie Franklin has a first class team in Bardstown & we will be return cust again. We’ll spread the word
We had oil change, tire rotation- appt 3:15 - we were headed home at 4:15.
Hi, Productos Excellet & Good Personal Assistant Thanks You a Jennifer in Front Desk
Great service, very happy with the service provided.
Honest, quick, and easy.
Easy to make an appointment, lots of appointments Available and my vehicle is done quickly.
I haven’t had anything serious done so far but the workers there are very friendly and do what is needed quickly and professionally!
Your team is very friendly and very helpful. We've bought 2 vehicles from you in the last week and appreciate the help in both places
Wonderful people and great place to buy a suv.
They fix it right the first time. Everyone is pleasant and helpful. There gave me a loaner car while my warranty work was being done.