Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 15, 2025 — Rated 10 out of 10 by Roger Robertson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Awesome service! Great staff

Report a concern   October 15, 2025 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff are friendly and knowledgeable. The service is always great and very fast.

Report a concern   October 14, 2025 — Rated 10 out of 10 by John Withers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Like Nissan vehicles and the service is always great.

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The entire service department is amazing! The technicians actually listen to me as a customer and they are findoutoligists!! The service manager, and registration team DOUG is a listener and does everything in his power to get my car serviced even when I don’t have an appointment! The whole dealership is just amazing!! Clean, courteous, and just a good team!! All of your dealerships should be run as well as Glasgow!! I will never go to Bg again!!😡😡😡

Report a concern   October 14, 2025 — Rated 10 out of 10 by L.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great vehicle service is everything u would hope for. Great

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Professionalism of service staff

Report a concern   October 14, 2025 — Rated 10 out of 10 by Sheila Price Don Franklin Somerset KIA Service
What do you like about our products and services?

I appreciate the service, the cleanliness of the entire facility, including the waiting area and the restroom, and the people who wait on me so much I drive an hour to have my car serviced at Don Franklin KIA Somerset.

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

nice, friendly, on time

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great experience from don franklins service at the Nissan location

Report a concern   October 13, 2025 — Rated 10 out of 10 by D.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

They were very friendly and easy to get in and out of during the day.

Report a concern   October 13, 2025 — Rated 10 out of 10 by B.C. Don Franklin London Ford - Service
What do you like about our products and services?

Efficient and was a pleasant stay while waiting for it to be serviced. Management was top tier and staff was very friendly!

Report a concern   October 13, 2025 — Rated 10 out of 10 by Huletha Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

I greatly appreciated a quick turnaround time getting new tires and an oil change. I was on a tight schedule, going out of town, and Donovan was very helpful in expediting the process. He scheduled the service, ordered my tires, and saw the process through to the finish line.

Report a concern   October 13, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Quality cars and good warranties

Report a concern   October 12, 2025 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Very helpful

Report a concern   October 12, 2025 — Rated 10 out of 10 by C.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous service
Ease of scheduling appointments

Report a concern   October 12, 2025 — Rated 10 out of 10 by Dwayne Vanarsdale Don Franklin Columbia Nissan Service
What do you like about our products and services?

Love my car and will come again for service

Report a concern   October 12, 2025 — Rated 10 out of 10 by M.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have had my Kia serviced here for years and have always been very pleased. I love working with Caleb. He is always very positive and helpful. He is very good at what he does.

Report a concern   October 12, 2025 — Rated 10 out of 10 by S.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Great products and service

Report a concern   October 12, 2025 — Rated 10 out of 10 by Donna Furman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

All of the staff we dealt with when buying out Chevy Tahoe were friendly, knowledgeable, and efficient. It was a pleasant experience from beginning to end. Jon Wagers is an excellent salesman.

Report a concern   October 12, 2025 — Rated 10 out of 10 by Eddy Archibong Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional service and fair pricing

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I’ll have to drive my van a little bit before I can answer that

Report a concern   October 11, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service manager and staff. Friendly and curtious very help ful

Report a concern   October 11, 2025 — Rated 10 out of 10 by C.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great

Report a concern   October 11, 2025 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Awesome product and wonderful service

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was excellent. People were friendy

Report a concern   October 11, 2025 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service staff (Chris Revard) has been helpful for the 7 years I’ve had my Rogue serviced here.

Report a concern   October 11, 2025 — Rated 10 out of 10 by J.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Efficient service using all Kia products. Little wait time, good seating area. All employees were nice.

Report a concern   October 11, 2025 — Rated 10 out of 10 by Ronald Shearer Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendle staff and very efficient. Great place to do business.

Report a concern   October 11, 2025 — Rated 10 out of 10 by H.M. Don Franklin Bardstown - Service
What do you like about our products and services?

I had a engine light and the technician fixed it in minimal time.

Report a concern   October 11, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very prompt on getting the service done


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