Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 17, 2026 — Rated 9 out of 10 by E.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Short wait time and good service.

Report a concern   March 17, 2026 — Rated 10 out of 10 by Kurt Hulliger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The appointment went without a hitch, everybody was very courteous and professional
I will do all my Service Business with Don Franklin

Report a concern   March 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I was worked in to do some service while I was in town. They serviced the car quickly and efficiently

Report a concern   March 17, 2026 — Rated 10 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and professional. Thank you!

Report a concern   March 16, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service thank you!

Report a concern   March 16, 2026 — Rated 10 out of 10 by Marcel Washington Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s all about the customer service and how I’m treated that determines how good a place is. I am treated very well when ever I come to the dealership or the shop!

Report a concern   March 16, 2026 — Rated 10 out of 10 by Della Shaw Hare Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   March 16, 2026 — Rated 10 out of 10 by H.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice dealership, very friendly, attentive, accommodating staff.

Report a concern   March 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Wonderful Service! So easy to buy a car here!

Report a concern   March 16, 2026 — Rated 10 out of 10 by Seth Steele Don Franklin Ford - Service
What do you like about our products and services?

Great dealership with friendly and professional staff. They made the whole process easy and kept me informed the entire time. Highly recommend for anyone needing sales or service!

Report a concern   March 16, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got my truck fixed in a timely manner.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient and reasonable priced with friendly helpful people.

Report a concern   March 16, 2026 — Rated 10 out of 10 by C.K. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are great

Report a concern   March 16, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Oil changed and the car wash after services

Report a concern   March 16, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are so nice and the work gets done

Report a concern   March 16, 2026 — Rated 10 out of 10 by H.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything went well and everyone was wonderful there.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!!

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love my Buick & the people there are very friendly

Report a concern   March 15, 2026 — Rated 9 out of 10 by A.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the price and the quality of your vehicles. The friendly and helpful people who work there.

Report a concern   March 15, 2026 — Rated 10 out of 10 by Edwin Lowman Ii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, on time, friendly, competent technicians.
I also love my car.

Report a concern   March 15, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and fast

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and helpful associates.

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very informative about the SUVs I was interested in. Also, I appreciated he wasn’t pushy or felt pressured.

I’m just in the process of looking to replace my vehicle and taking my time to research vehicles.

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   March 15, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service department is awesome. Debbie and Kendra always go out of their way to help. parts department excellent thanks to Nathan. Body shop Eddie also goes out of his way to help and make sure that things are 100% correct. Thanks!!!

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Every Service Associate has been kind to me since I bought the car , starting with Salesman, Kevin
Great work

Report a concern   March 15, 2026 — Rated 10 out of 10 by P.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

everyone was great!

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

reliable. and good people.

Report a concern   March 15, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Treated with respect by the service staff and also the sales staff.

Report a concern   March 15, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere when you walk in !!


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