Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 15, 2025 — Rated 9 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice people, nice environment, able to drop off and pick up

Report a concern   October 15, 2025 — Rated 10 out of 10 by P.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service

Report a concern   October 15, 2025 — Rated 10 out of 10 by J.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service was exceptional. They went beyond their jobs to help a client.

Report a concern   October 15, 2025 — Rated 10 out of 10 by National Park Services. Org Don Franklin Russell Springs Service
What do you like about our products and services?

Great service as usual!’

Report a concern   October 15, 2025 — Rated 10 out of 10 by Krystal Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Everything's done in a timely manner prices are good and friendly service

Report a concern   October 15, 2025 — Rated 10 out of 10 by W.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Products are good and the services was good they had my car ready in 30 minutes

Report a concern   October 15, 2025 — Rated 10 out of 10 by Shirley Sells Don Franklin Burkesville Service Department
What do you like about our products and services?

Good friendly people
Been trading with u guys for many years

Report a concern   October 15, 2025 — Rated 10 out of 10 by Christopher Lester Don Franklin Monticello Service
What do you like about our products and services?

Excellent customer service!

Report a concern   October 15, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Got our car in the next day to have it serviced even though they were booked.

Report a concern   October 15, 2025 — Rated 10 out of 10 by K.C. Don Franklin Auto
What do you like about our products and services?

I loveu car. Great service and wonderful sales person. Chris Reynolds.

Report a concern   October 15, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice people and fair prices.

Report a concern   October 15, 2025 — Rated 10 out of 10 by W.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always pleased with service greeting and turn around time

Report a concern   October 15, 2025 — Rated 10 out of 10 by Rodney Weaver Don Franklin London Ford - Service
What do you like about our products and services?

Keep you notified of your appointment time. Will give you a number of your associate so you can call with questions or simply ask how service is going. They will actually text you throughout process and give time estimates for pick up.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Vickie Glenn Don Franklin Russell Springs Service
What do you like about our products and services?

Alwas quick turn around in the service department

Report a concern   October 15, 2025 — Rated 10 out of 10 by Ricky Wilkie Don Franklin Somerset KIA Service
What do you like about our products and services?

A friendly and helpful staff. Service department is helpful and efficient.

Report a concern   October 15, 2025 — Rated 10 out of 10 by P.R. Don Franklin Bardstown - Service
What do you like about our products and services?

The service was great and they got me in and out real ouick

Report a concern   October 15, 2025 — Rated 10 out of 10 by K.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Service

Report a concern   October 15, 2025 — Rated 10 out of 10 by Marcia Wharton Chipley Don Franklin Lexington GM Service Department
What do you like about our products and services?

The ease of making the service appointment. Everyone is very nice and helpful. The service was done pretty quickly.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Robert Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The associates in the maintenance department has always went above and beyond to accommodate my needs, they are A number 1 in my book

Report a concern   October 15, 2025 — Rated 10 out of 10 by G.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people and they go out of their way to help you.

Report a concern   October 15, 2025 — Rated 10 out of 10 by F.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly & helpful service representatives. I like that I am able to use my GM Rewards toward service costs.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Sidney Wesley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was fantastic and quick!!! Thank you!

Report a concern   October 15, 2025 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

You are very prompt and I haven’t had any problems with anything you all have put on the car so thanks so much

Report a concern   October 15, 2025 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Great service department.

Report a concern   October 15, 2025 — Rated 10 out of 10 by J.H. Don Franklin Auto
What do you like about our products and services?

Had an urgent issue and they were able to work in a quick diagnosis. Always a pleasant experience and very well taken care of in a time of need.

Report a concern   October 15, 2025 — Rated 10 out of 10 by S.J. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The Service was so nice and Knowledgeable and Respectful He took care of my Vehicle and helped me to be in and out in a timely Manner

Report a concern   October 15, 2025 — Rated 10 out of 10 by Timothy Roy Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great facility’s and people. Very competitive pricing.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Robert Holcomb Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The cars are great, and staff is friendly and efficient.

Report a concern   October 15, 2025 — Rated 10 out of 10 by A.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Decent priced and people are really nice

Report a concern   October 15, 2025 — Rated 10 out of 10 by H.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and reliable


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