Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 9 out of 10 by L.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

quick and hassle free!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rosamarie Vargas Don Franklin Auto
What do you like about our products and services?

Good communication as I purchased online from a different

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I loved my previous Nissan, so I decided to buy another one. The people at the dealer have been friendly and helpful.

Report a concern   March 27, 2026 — Rated 9 out of 10 by D.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I appreciated the support I got from sales.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

No complaints. Friendly and helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.O. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great help worked it out with us just all around. Good service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mark Cassidy Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Well, the people at the dealership were super helpful, and pleasant. I'm particularly looking for a mid-size hybrid. The Sonata is the only one I've seen other than a Prius Prime that fits what I really want. The staff there guided me in the best direction for me, even though it will delay the sale for 4 months. Although truly no dealership wants an EV trade anymore, they explained the better options for me. I hope to see them again soon.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rachel Roark Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Willie Roark done a great job

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Lucas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything it U.S.A. great place for everyone looking to get a new car all the staff is very helpful and curtious

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service and awesome cars.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.A. Don Franklin Monticello Service
What do you like about our products and services?

Friendly people and convenient location

Report a concern   March 27, 2026 — Rated 10 out of 10 by Benny Boggs Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good

Report a concern   March 27, 2026 — Rated 10 out of 10 by April Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dylan was the best service person sales person ever

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Good deal on extended warranty

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Max Watson made the process easy and perfect. couldn’t ask for a better salesman!

Report a concern   March 27, 2026 — Rated 10 out of 10 by James Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good value for a good product.
I have four Nissan presently they can from Don Franklin.
Their service is top notch.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The service is great

Report a concern   March 27, 2026 — Rated 10 out of 10 by Laura Jordan Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great cars and super great staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Scott Reid Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cynthia Smith Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The best people to deal with

Report a concern   March 27, 2026 — Rated 10 out of 10 by Timothy Sneed Don Franklin Campbellsville Service Department
What do you like about our products and services?

Excellent service and communication.

Report a concern   March 27, 2026 — Rated 9 out of 10 by K.D. Don Franklin Auto
What do you like about our products and services?

Friendly service and done in a timely manner.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kathy Stockton Don Franklin Somerset GM Service Department
What do you like about our products and services?

That Don Franklin stands behind the vehicle!
And I have always been satisfied with every vehicle I have bought.
Only thing I wish was different is that Marc Anderson was still salesman there! He was a wonderful salesman.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Appointment was made to fit my schedule. Service were completed quickly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

What i like is how you staff treated me Colon is the salesmen i talked to and he was fantastic he needs. A raise he was so helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Honesty and easy to deal with. Everything was ready and waiting on us when we arrived. Chris was not pushy and was very helpful.


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