Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Good selection ti choose from, and customer service was amazing!

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Ford - Service
What do you like about our products and services?

The professionalism of the employees providing them

Report a concern   July 21, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service and fair prices. Best in town!

Report a concern   July 21, 2026 — Rated 10 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good job done on time. Good staff took care of me.

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.O.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

When I was there to get my oil changed my tire sensors was out three of them he quoted me about $240 and I was like I don't really have the extra money and he did not pressure me into doing it he looked at me and said that's fine ma'am and as far as his sensor it's not going to hurt your car but just keep an eye on your tires and that was very nice of him not pressuring me in to getting something when I did not have the money

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great cars and service.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You’re easy to deal with.

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and excellent customer service.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Easy to use

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very fast, reliable and knowledgeable.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Autumn Shelburne Don Franklin Bardstown - Service
What do you like about our products and services?

Got me in Quickly, and helped me get what I needed for my vehicle to run good and safe!

Report a concern   July 21, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and efficient!

Report a concern   July 21, 2026 — Rated 9 out of 10 by R.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Just what I needed

Report a concern   July 21, 2026 — Rated 10 out of 10 by Mike Johnston Don Franklin Bardstown - Service
What do you like about our products and services?

Treated me very well.
Great service

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

The service has always been awesome. Very friendly and quick.

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service has always been excellent and on time

Report a concern   July 21, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service every time. No long waits, stick to schedule, information about our vehicle is precise and helpful. Friendly and helpful customer support!

Report a concern   July 21, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department is very easy to work with and explain what you can expect from them. The wait time was very short and the price was less than expected

Report a concern   July 21, 2026 — Rated 10 out of 10 by S.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Staff always does a good job!

Report a concern   July 21, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My service appointment was taken care of way sooner than expected, the advisor was great and the lobby was clean and comfortable. 10/10 experience

Report a concern   July 21, 2026 — Rated 10 out of 10 by D.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and professional

Report a concern   July 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so nice & ready to help in every way

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

We like the friendliness, efficiency, honesty, and quality.

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.D. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything: my salesperson JR was great, the service department is always very helpful and professional.

Report a concern   July 21, 2026 — Rated 10 out of 10 by Rosendo Cuchcatla Don Franklin Auto
What do you like about our products and services?

Customer service

Report a concern   July 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

On time service appointments

Report a concern   July 21, 2026 — Rated 10 out of 10 by Walt Deaton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We were provided fast diagnosis service on short notice while traveling. The ultimate repair, major, was completed, as promised, and priced as promised. Service representative Lyle could not have been better to work with, was awesome.

Report a concern   July 21, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Efficient and reasonably priced

Report a concern   July 21, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great folks to deal with.


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