Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Bought a Bad Boy Zero Turn and had to have a stick sensor (my guess at what it’s called) put in. Brandon was a great tech and took care of it under warranty. The Dealership is close by and easy to get to. Thanks DF and Brandon !

Report a concern   April 29, 2026 — Rated 10 out of 10 by Lawrence Carrier Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly. Ray Seabolt is the best in the world. Very knowledgeable.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Gets you in and out in a timely manner. Very professional,

Report a concern   April 28, 2026 — Rated 10 out of 10 by Angelia Sea Don Franklin Lexington GM Service Department
What do you like about our products and services?

The friendly service, and don't have to wait long. But we can go out and explore the other vehicles.

Report a concern   April 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Nice cars and great service

Report a concern   April 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

They always take great care of me down there. Sales staff is very knowledgeable and easy to deal with.

Report a concern   April 28, 2026 — Rated 10 out of 10 by Lucinda Carman Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   April 28, 2026 — Rated 10 out of 10 by R.W. Don Franklin Monticello Sales
What do you like about our products and services?

Max, is very good at his job and everyone at the London Ford Dealership good people.

Report a concern   April 28, 2026 — Rated 10 out of 10 by Betty Wheat Don Franklin Campbellsville Service Department
What do you like about our products and services?

I have trusted Don Franklin for vehicle purchases, and all routine maintenance for over 20 years.

Report a concern   April 28, 2026 — Rated 10 out of 10 by J.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything about our car buying experience was outstanding and great! Ivan our salesman was fantastic and outstanding along with Travis the sales manager and the finance man. Everything went smooth and fast. They worked with us and gave us a great deal on the vehicle we wanted at the price and payment me and my wife were looking for. 10/10 best car buying experience I’ve ever had and I will tell everyone I know if there looking for a vehicle go to Don Franklin London, Kentucky. There the best!

Report a concern   April 28, 2026 — Rated 9 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

The service people are very noce. Cr

Report a concern   April 27, 2026 — Rated 10 out of 10 by Mary Denney Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service.

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone has been super helpful and pleasant to work with!

Report a concern   April 27, 2026 — Rated 9 out of 10 by D.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very Efficient Service every time I come there

Report a concern   April 27, 2026 — Rated 10 out of 10 by Carri Morrow-Strunk Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Amazing salesman Rick Fitzgerald and other staff too. He treated us like family and went above and beyond to make us happy with our sal.

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Andrew and the rest of the team were so so helpful!

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Quality

Report a concern   April 27, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very courteous and knowledgeable salesperson. Colin was great to deal with.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Scott Vincent Don Franklin Campbellsville Service Department
What do you like about our products and services?

Did not have appointment and they got it done

Report a concern   April 27, 2026 — Rated 10 out of 10 by Steven Durham Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very helpful, nice to deal with not overbearing. Patient.

Report a concern   April 27, 2026 — Rated 10 out of 10 by B.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Service was wonderful and overall we had a great experience.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Rebecca Durham Don Franklin CDJRF Sales Department
What do you like about our products and services?

Selection, friendly not overbearing.

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen and Cody at Nissan went above and beyond during our car shopping experience. We ended up with a pathfinder picked out by Colleen that we love.

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent sales team, wonderful service department. Ordered some accessories from the parts department, excellent service and staff all around!

Report a concern   April 27, 2026 — Rated 10 out of 10 by Kenny Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

I would think about buying a car from just because of the guy name Don who works in service department a very nice man and up front and understanding

Report a concern   April 27, 2026 — Rated 10 out of 10 by Jason Miller Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The salesman was courteous, professional, knowledgeable and made the effort of purchasing; seamless

Report a concern   April 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Timeliness on getting service done

Report a concern   April 27, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

All of the sales staff

Report a concern   April 27, 2026 — Rated 10 out of 10 by Marvin Bargo Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Rusty was awesome salesman

Report a concern   April 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The knowledge, selling to my wishes and not a higher priced vehicle. Being able to trust people there. I also loved the way everyone worked well together as a team. :)


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