Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very kind and willing to assist,
Their very efficient and professional.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Sherry Gibson Don Franklin Monticello Service
What do you like about our products and services?

Your local and it was quick and easy. I’ll be able to see you tomorrow.. The staff is always so cheerful and eager to help you.

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

No comment

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

I have always gotten good service and the staff are so helpful and courteous

Report a concern   July 23, 2026 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always great service and very nice efficient personnel

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service and selection!

Report a concern   July 23, 2026 — Rated 10 out of 10 by Gregory Krisko Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service outstanding prices for service were fair and reasonable

Report a concern   July 23, 2026 — Rated 10 out of 10 by Floyd Marr Don Franklin Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   July 23, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and quick

Report a concern   July 23, 2026 — Rated 10 out of 10 by Larry Abbott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service and Parts Departments are helpful and friendly.

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.I. Don Franklin Bardstown - Service
What do you like about our products and services?

You guys always take care of our needs very quickly and promptly

Report a concern   July 23, 2026 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Reliable

Report a concern   July 23, 2026 — Rated 10 out of 10 by L.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast efficient service!

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly and the service we get is very well

Report a concern   July 23, 2026 — Rated 10 out of 10 by J.P. Don Franklin London Ford - Service
What do you like about our products and services?

Travis

Report a concern   July 23, 2026 — Rated 10 out of 10 by Zachary Strunk Don Franklin Monticello Sales
What do you like about our products and services?

Matt Neal was hands down one of the best managers I have dealt with. Very knowledgeable and respectful. Even though I couldn’t get financed he never treated me any differently. Top notch!

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   July 23, 2026 — Rated 9 out of 10 by W.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good

Report a concern   July 23, 2026 — Rated 10 out of 10 by W.T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff and easy to schedule.

Report a concern   July 23, 2026 — Rated 9 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were fast in getting us in and out. Very friendly

Report a concern   July 23, 2026 — Rated 10 out of 10 by Alvis Mccullah Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Availability of parts

Report a concern   July 23, 2026 — Rated 10 out of 10 by A.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The representatives who help us at the front desk of the garage.

Report a concern   July 23, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Personal

Report a concern   July 23, 2026 — Rated 10 out of 10 by John Evans Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I’ve had Lincoln cars for many years. The sales guy was great and not a long drug out process!!

Report a concern   July 23, 2026 — Rated 10 out of 10 by R.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I didn’t have to wait three hours for a oil change

Report a concern   July 23, 2026 — Rated 10 out of 10 by G.S. Don Franklin Monticello Service
What do you like about our products and services?

Great products always have pets or can get them quickly
Service personnel very professional and efficient

Report a concern   July 23, 2026 — Rated 9 out of 10 by C.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Certified technicians

Report a concern   July 23, 2026 — Rated 10 out of 10 by Kevin Begley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service writers/greeters are always friendly and professional when dropping my truck off, technicians are generally quick utilizing appropriate time frames to complete service and never return my truck with oil on the handle, hood, or steering wheel. I generally self service all my vehicles but I don’t want any discrepancies for any future warranty work.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Timothy Edwards Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great sales department. Easy car buy. Blake Miller was great to work with in every way!


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