Customer Testimonials
Prompt courteous and knowledgeable
Excellent service!
We really like the Nissan vehicles. We have owned several and they are very fuel efficient, roomy and comfortable. The cost is economical for the bonuses that come with the Pathfinder.
Work is done in a timely way. Appointments are on time.
Very little problem when I need a service or anything else , I scheduled my service and Kyle was very professional
Reliable and quality vehicles, affordable, down payment, and reasonable price
Lauren has taken good care of my last two routine service visits. Very pleased.
The service department takes care of both our vehicles and do a great job!
You were very helpful and try your best to get me the vehicle I wanted or needed thank you!
I like the quality of the work performed by Don Franklin.
Friendly and efficient care. Also a good experience.
They addressed the problem very quickly, and also proceeded to successfully take care of the problem as quickly as possible .
They are very professional and get your work done at a very efficient time
Everything. Friendly and everyone is very helpful.
Salesman and everyone stayed late to make sure we left happy
All the people we have come in cintactvwith have been very kind and helpful.
My car is running great after being serviced and recalls fixed. Am pleased.
Staff is very friendly, has prompt service and always checks to see if anything is needed extra which I appreciate. From salesman to financing to office staff all the way to service & parts, this gang at Don Franklin Burkesville are tops!!!
Competent mechanics.
Jenn has always been so efficient and accommodating.
Got new tires but on and great time in and out as always
Good
Courteous and respectful of the customers.
We love our 2023 Kia Seltos, the guy that helped us, named Chris, was so patient and kind with us. We wanted to give him a tip!
staff was very friendly
Best dealership i have ever dealt with! Everyone was super helpful and knowledgeable. I was on my way, in an opposite direction, to another dealer when I spoke with Dani the first time and within about a 10 minute conversation I was turned around. Im in sales myself so I can confidently say that Dani was an amazing salesperson. Never felt over pressured or as though I wasn't getting the best possible deal they could do for me. Had a car brought from another lot in a manual transmission for me to test drive without knowing I would do business with them and pulled a different car from a Georgia dealership just to get the color I wanted. They went above and beyond from the beginning! Super pleased with the whole experience. This is the only Hyundai dealer I will do business with and send people to in the future! I do hiring at my business and these are the kind of people I look for. Would love to have more people like them on my team!
Very good service
Not having to wait long periods of time with appointments
Friendly upfront service. There weren't any false expectations offered to me. Truly professional
Catarina from Genesis, Buick, GMC in Lexington, KY is fantastic to deal with. She is very kind, knowledgeable, and works with you to get your best deal. She is also not pushy. I have bought 4 vehicles from her. Service that I have received there also rates a 10.