Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 17, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Had a routine maintenance for oil change and filter. Service was timely and efficient.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Barry Kelley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was quick and easy. Super nice and willing to do whatever it takes to make you happy.

Report a concern   October 17, 2025 — Rated 10 out of 10 by T.E. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and professional. Quick appointment time available when I called.

Report a concern   October 17, 2025 — Rated 10 out of 10 by R.T.I. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I can drop it off and pick up later at my convenience. Plus the employees are great.

Report a concern   October 17, 2025 — Rated 10 out of 10 by L.B.M. Don Franklin London Ford - Service
What do you like about our products and services?

Staff in service Department

Report a concern   October 17, 2025 — Rated 9 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

It was fast this time

Report a concern   October 17, 2025 — Rated 10 out of 10 by T.W. Don Franklin Ford - Service
What do you like about our products and services?

The prompt service and everyone is so friendly. They always have a smile and are eager to help you no matter what the issue is. I recommend the service and parts especially as they are the ones I have dealt with.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Mark Flynn Don Franklin Somerset GM Service Department
What do you like about our products and services?

He was very informative and listened to what I was asking about my tire rotation and oil change

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very kind service people and got my oil change done very quickly
Prices were reasonable.

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.G.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly & fast!

Report a concern   October 17, 2025 — Rated 10 out of 10 by N.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Employees were very polite and helpful. Prices were reasonable.

Report a concern   October 17, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I got in for an oil change very quickly and they cleaned my windshield on the inside when we asked. Very accommodating

Report a concern   October 17, 2025 — Rated 10 out of 10 by R.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department is great!

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Your employees are very attentive and knowledgeable.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Evelyn White Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick and very professional. Friendly and helpful staff

Report a concern   October 17, 2025 — Rated 10 out of 10 by Tiffany Brown Don Franklin Burkesville Service Department
What do you like about our products and services?

They call, ask questions, get input from clients, give feedback. Always polite and courteous and considerate of client needs! Great bunch of professionals!

Report a concern   October 17, 2025 — Rated 10 out of 10 by N.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick service on oil changes

Report a concern   October 17, 2025 — Rated 10 out of 10 by Richard Garrett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

very professional

Report a concern   October 17, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and affordable!

Report a concern   October 17, 2025 — Rated 10 out of 10 by Darren Corder Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The team was Very accommodating and pleasant to deal with. Everything went smoothly. They were Very courtesy and professional. All members treated me with respect. The vehicle itself im very pleased with. If the time comes to buy again ill definitely return to see them first. Great overall experience!

Report a concern   October 17, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and good prices on oil changed

Report a concern   October 17, 2025 — Rated 10 out of 10 by E.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

great job

Report a concern   October 17, 2025 — Rated 10 out of 10 by P.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service department has always been very customer oriented. They always speak to me and explain the overall completion at each service visit .

Report a concern   October 16, 2025 — Rated 10 out of 10 by Charles Davidson Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service

Report a concern   October 16, 2025 — Rated 10 out of 10 by Debra Moon Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staff in the service department are always friendly and prompt. I never have to wait long for an oil change and they are always willing to answer my questions.

Report a concern   October 16, 2025 — Rated 9 out of 10 by K.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Got the deal I wanted. Fair value for my tradein. Sales process only took a couple of hours. The Dealer Discount was real, did not have any exceptions.

Report a concern   October 16, 2025 — Rated 10 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service good coffee

Report a concern   October 16, 2025 — Rated 10 out of 10 by J.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my Kia Telluride and appreciate the efficiency your service department provides.

Report a concern   October 16, 2025 — Rated 10 out of 10 by R.T. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly professional service

Report a concern   October 16, 2025 — Rated 10 out of 10 by Charles Curry Don Franklin Russell Springs Sales Department
What do you like about our products and services?

They are a great team and family to do business with we love how they make us feel like we are important and everyone friendly we have bought several vehicles from them.Thank You!


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