Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Fast friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Sales
What do you like about our products and services?

Great to work with

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The two guys that run the service dept treats you like a neighbor.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Devon Nicholson Don Franklin London Ford - Service
What do you like about our products and services?

Quick, friendly service!

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The GM service department always does an amazing job!

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service no wait time

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You fixed the problem with my car.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and quick service

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service and good friendly people

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and accommodating

Report a concern   March 27, 2026 — Rated 10 out of 10 by Sheila Barger Don Franklin Somerset KIA Sales
What do you like about our products and services?

I would like to have one of your cars but I didn't qualify for a koan

Report a concern   March 27, 2026 — Rated 10 out of 10 by W.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I can’t say enough good things about the service I received. The salesman and finance manager truly went the extra mile to help me get everything. They were patient, transparent, and worked incredibly hard to make sure to help me in every way. Exceptional teamwork and customer care!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ann Mcleod Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always been treated professionally and with extreme courtesy. The service department gets my car in and out in a timely manner and I have confidence in their ability to safely preform the service need on my auto.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Melva Pearce Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Love the Ranger we purchased. We were having trouble finding a truck with a trailer braking system which was a deal breaker for my husband. The staff we met were professional and friendly, very attentive.

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The services and. Every one is friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by Russell Barnes Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very helpful

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everybody was friendly

Report a concern   March 27, 2026 — Rated 9 out of 10 by A.B. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

The professionalism of the team

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Burkesville Sales
What do you like about our products and services?

Brenda was very helpful

Report a concern   March 27, 2026 — Rated 9 out of 10 by T.S.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quality of vehicles and no pressure games people.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.M.I. Don Franklin Auto
What do you like about our products and services?

Quick and easy drop off and pickup

Report a concern   March 27, 2026 — Rated 10 out of 10 by Robert Mcdonald Don Franklin London Ford - Service
What do you like about our products and services?

Larry is very helpful in the work he does. Got me in and out at a good pace, and took care of any questions I had.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Douglas Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Timeliness and dependability of service and repair work. The cost is usually reasonable for the service and repairs performed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kenneth Ramsey Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Carl Hacker Don Franklin London Ford - Service
What do you like about our products and services?

Fast and professional work

Report a concern   March 27, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the vehicle and its performance. I love the sales staff and their willingness to help in every way possible. Theyre always friendly, and tho I have free car washes, I wish they knew how to was the entire car.

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

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Report a concern   March 27, 2026 — Rated 10 out of 10 by Don Trosper Don Franklin London Ford - Service
What do you like about our products and services?

Good quality, friendly staff, quick service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Rouse Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love the amount of available vehicles to choose from .We absolutely love the manager of sales and the Service department head. We bought a new Lincoln Nautilus and drove 21/2 hours to get our first service. We were treated so well and with respect. We will definitely do business there again.


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