Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality name brand products & excellent service department

Report a concern   May 11, 2026 — Rated 10 out of 10 by Cleveland Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointments, by phone or online. The Service Advisors are courteous and professional and gives updates during the appointment. Nice waiting area!

Report a concern   May 11, 2026 — Rated 9 out of 10 by Victor Orlov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was so excellent that we decided our next vehicle will have to be purchased from this dealership. Everything from the service advisor to the cleanliness of the building to amenities to the quality and speed of work was exceptional.

Report a concern   May 11, 2026 — Rated 10 out of 10 by A.A. Don Franklin Corbin CDJR Service
What do you like about our products and services?

So far I haven’t had any issues with service! Highly recommend this place and Noah Davis works really hard!

Report a concern   May 11, 2026 — Rated 9 out of 10 by B.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good fair price. Customer service. My son is switching from Swope Ford to Lincoln. I need tires and alignment for my vacation. They could not do on Saturday, so I had to go to tire store

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and the warranty on vehicle

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I recently got tires for my Nissan Rogue. The ones I purchased are amazing. It has totally changed my vehicle. So glad I got my tires from them ! I am a happy customer !

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service team

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and the people are very courteous

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

In and out quickly for “The Works”. Had an appointment and was finished in less than 45 minutes. Good job!

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

All the worker are very nice and helpful
Traded with them for years

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and courteous.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Richard Overstreet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin makes scheduled services easy

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality and value. Service department is efficient and extremely well maintained.

Report a concern   May 11, 2026 — Rated 9 out of 10 by K.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

You always do a quick, efficient job in servicing my truck.

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.E. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Efficient and professional!!

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

You have the right people in the right jobs. A real pleasure doing business with you !!

Report a concern   May 11, 2026 — Rated 10 out of 10 by P.C. Don Franklin Auto
What do you like about our products and services?

Everyone is so helpful and so friendly

Report a concern   May 11, 2026 — Rated 10 out of 10 by C.F. Don Franklin Bardstown - Service
What do you like about our products and services?

The employees are pleasant and helpful.the time you have to wait for service is excellent.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Elizabeth Mcintire Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was so nice and profesional. I was very comfortable talking with him. The dealership is very classy with very nice vehicles.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Thomas Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don’t have to wait someone will be with you soon do good work don’t charge a fortune.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Eric Barnes Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional service advisors, skillful and proficient mechanics and a sales staff that is conscientious, compassionate and helpful.. the products have proven to be top rated and first class .. I highly recommend KIA for any automobile needs..:

Report a concern   May 11, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

There always thorough friendly explain everything that they have done. What needs to be done.

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Courteous/responsive service staff

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.M. Don Franklin Auto
What do you like about our products and services?

Friendly customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.L. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They were readily available and willing to work with us on our schedule. When we bought our vehicle,dealing with Blain was a pleasant experience. We would recommend Columbia Nissan to anyone looking for a new or used Nissan.

Report a concern   May 11, 2026 — Rated 10 out of 10 by David Dodd Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service during my oil change appointment. Everyone was professional, friendly, and organized. The waiting area was clean and comfortable.I appreciated their attention to detail. Stress free appointment.

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Steve H. Was there for support throughout the entire process. He made sure I knew pricing up front and made sure to keep me up to date on everything.

Report a concern   May 11, 2026 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have always gotten good service very prompt and friendly

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly


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