Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 7, 2026 — Rated 10 out of 10 by R.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good experience with employees..

Report a concern   April 7, 2026 — Rated 10 out of 10 by J.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenna is very helpful and honest. She genuinely cares and wants to help

Report a concern   April 7, 2026 — Rated 10 out of 10 by Anthony Collins Don Franklin London Ford - Service
What do you like about our products and services?

Loving My Car! And was at great ease to purchase it!

Report a concern   April 7, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is very friendly and my service is always done in the estimated time and sometimes even earlier

Report a concern   April 7, 2026 — Rated 10 out of 10 by Darrell Brown Don Franklin Monticello Sales
What do you like about our products and services?

DEALING WITH DALE AND PRENTICE BUYING OUR NEW RAM TRUCK WAS BY FAR THE MOST PLEASANT EXPERIANCE BUYING A CAR THAT I HAVE EVER HAD.

Report a concern   April 7, 2026 — Rated 10 out of 10 by S.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Great job !!!!!

Report a concern   April 7, 2026 — Rated 9 out of 10 by T.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We really found a beautiful vehicle. Rick was determined and had a big mountain to move with our financial limitations but he did it! He is a great salesman! Being someone who went to multiple car lots just to look around and working in sales myself he told us he was going to get us a good car a before we left and he was a man of his word! The only downfall is that I was there for 5 hours but we got what we wanted and what we needed. Thanks Rick and Don Franklin!

Report a concern   April 7, 2026 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was quick & fast. The counter lady is very nice & helpful!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Venicia Valentine Walker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My sales man was awesome. Ty really helped us. He was very knowledgeable.

Report a concern   April 6, 2026 — Rated 9 out of 10 by Donald Richardson Don Franklin Bardstown - Service
What do you like about our products and services?

The employees are super nice and it’s close to home.and rates are very reasonable.

Report a concern   April 6, 2026 — Rated 10 out of 10 by R.J. Don Franklin London Ford - Service
What do you like about our products and services?

You always took care of our truck

Report a concern   April 6, 2026 — Rated 10 out of 10 by C.L. Don Franklin Ford - Service
What do you like about our products and services?

The service guy at the desk on 4/4/26 was much nicer than the first time I came in to get something done to my vehicle. He helped regain my business in regards to servicing my vehicle.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Mary Delong Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Personalized service and trustworthy

Report a concern   April 6, 2026 — Rated 10 out of 10 by Savannah Koger Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service always

Report a concern   April 6, 2026 — Rated 10 out of 10 by L.R. Don Franklin Burkesville Sales
What do you like about our products and services?

I like the sales team . I was happy with the way I was treated.

Report a concern   April 6, 2026 — Rated 10 out of 10 by Ammra Richardson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professionalism, kindness, and willingness to help. Very friendly staff! Highly recommended.

Report a concern   April 6, 2026 — Rated 10 out of 10 by B.P. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everybody was very friendly and accommodating.

Report a concern   April 6, 2026 — Rated 10 out of 10 by James Hornbeck Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

So far services have been great

Report a concern   April 6, 2026 — Rated 10 out of 10 by Jay Hall Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin sells great quality vehicles and provides customer focused service. Your sales associates genuinely care about getting you into the vehicle that works best for you. I didn’t have to waste time trying to be upsold a vehicle I didn’t need. It made the experience a true pleasure.

Report a concern   April 6, 2026 — Rated 10 out of 10 by D.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great and I ask about a light that was on and it was fixed for me without any problems or hesitation

Report a concern   April 6, 2026 — Rated 10 out of 10 by Charlie Foster Don Franklin Monticello Sales
What do you like about our products and services?

The service was great very nice and friendly make sure they found you a car

Report a concern   April 6, 2026 — Rated 10 out of 10 by T.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly staff and in and out quick for oil change.

Report a concern   April 6, 2026 — Rated 10 out of 10 by S.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service @ Don Franklin is exceptional, all representatives, go up and beyond expectations to insure quality is meet @ a superior level!

Report a concern   April 6, 2026 — Rated 10 out of 10 by William Duncan Don Franklin London Ford - Service
What do you like about our products and services?

The service department is always the best!

Report a concern   April 6, 2026 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

Quality,top of the line and professionalism

Report a concern   April 6, 2026 — Rated 10 out of 10 by Cassie Mcqueen Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

So far I am loving my brand new Traverse I purchased from salesman Kyle Young last weekend. He knows his stuff, is friendly and outgoing with great energy. Bobby in finance was equally as helpful! Would recommend to other family and friends!

Report a concern   April 6, 2026 — Rated 10 out of 10 by R.C. Don Franklin Ford - Service
What do you like about our products and services?

Really like the 2023 Hyundai Kona

Report a concern   April 6, 2026 — Rated 10 out of 10 by Billy Carroll Don Franklin Ford - Service
What do you like about our products and services?

All of it!

Report a concern   April 6, 2026 — Rated 10 out of 10 by C.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very professional

Report a concern   April 6, 2026 — Rated 10 out of 10 by Rebekah Branscum Don Franklin Ford - Service
What do you like about our products and services?

Great service and friendly staff!


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