Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everyone I talked to were very friendly and were helpful . The work done was completed in a timely manor.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Friendly!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Glenda Kays Don Franklin Bardstown - Service
What do you like about our products and services?

On time….people are always nice and courteous!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Dennis Watts Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tim wells is very easy to work with makes you feel like a friend

Report a concern   August 10, 2026 — Rated 9 out of 10 by A.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

It was fast and efficient friendly sales person would buy from them again!!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by E.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Everyone was great, especially Emily

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service staff are all top notch

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.G.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything

Report a concern   August 10, 2026 — Rated 10 out of 10 by Angela Wells Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff, fair prices. No pushy sales. Timely service

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

I am a Ford man. Service has always been good

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick derive, Jennifer is always so helpful.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Simple, job done very well. Price was very fair.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Bardstown - Service
What do you like about our products and services?

You get the job done.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Edward Kidd Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The way you treat yr customers, never felt pushed in in anyway Collin is a great guy very respectful treated us well.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Jennifer Ford Don Franklin Columbia Nissan Service
What do you like about our products and services?

Did a great job and give me my Military account everybody was kind

Report a concern   August 10, 2026 — Rated 9 out of 10 by C.A.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Good service

Report a concern   August 10, 2026 — Rated 10 out of 10 by P.D. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good people

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.M.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The guys are cool

Report a concern   August 10, 2026 — Rated 10 out of 10 by Randy Harrington Don Franklin Somerset KIA Service
What do you like about our products and services?

Great warranty and awesome service department

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Has been easy to schedule and had no problem

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.Y. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Products r dependable. A the people r wonderful.

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

No pressure and very helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent customer service

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service is quick and reliable

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bryan Franklin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is one of the best service advisors I have ever dealt with, and I have plenty of them!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Noah Williams Don Franklin Auto
What do you like about our products and services?

The products are great and the staff is great!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by James Humphrey Don Franklin Monticello Service
What do you like about our products and services?

Great service and excellent people working to help me

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very helpful and knowledgeable.

Report a concern   August 10, 2026 — Rated 9 out of 10 by M.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good products! Service, I trust these guys, they have gained my confidence! I suppose they check each other! I don’t think I will be coming out of the garage with oil plug loose or loose lug nuts! Some guys don’t know nothing about autos like I don’t know nothing about computers. I been changing my own oil scince I had my 1951 ford! These electric cars SUCK! I’m Done!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bernard Dunn Don Franklin Columbia Nissan Service
What do you like about our products and services?

Best Nissan service Center in America!!! Guys are trustworthy and on time. Goes beyond call of duty!


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