Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Excellent customer service

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is always welcoming and efficient.

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Original parts and superb service

Report a concern   April 9, 2026 — Rated 10 out of 10 by Cecil Richardson Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very great service

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always enjoyed the dodge truck 3500 own two of those and a Jeep Gladiator

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Staff.

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fantastic, friendly service.

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.N. Don Franklin Ford - Service
What do you like about our products and services?

Treat me like family

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.W. Don Franklin Bardstown - Service
What do you like about our products and services?

The warranty and friendly service people

Report a concern   April 9, 2026 — Rated 10 out of 10 by Kendra Meade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

LAMAR! I continue to come back repeatedly with all my vehicles because of the amazing service he provides every time!

Report a concern   April 9, 2026 — Rated 9 out of 10 by H.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the products and services. They do a great job to my truck on the road.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service!

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is great quick on ordering parts and reaching out when parts comes in

Report a concern   April 9, 2026 — Rated 10 out of 10 by Deborah Collins Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service was fine

Report a concern   April 9, 2026 — Rated 10 out of 10 by Edward Glover Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very good to deal with bought several cars off them

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service

Report a concern   April 9, 2026 — Rated 10 out of 10 by Dale Mcfarland Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Efficiency.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Mary Chesser Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and fast service very knowledgeable

Report a concern   April 9, 2026 — Rated 10 out of 10 by Anna Pike Don Franklin Columbia Nissan Service
What do you like about our products and services?

When I called to make an no appointment, I was able to get in when I needed to and did not have to be put off for several weeks. When I went in for service as soon as I got there they started working on my car and within 30 minutes I was out the door and on my way home. Very nice people.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   April 9, 2026 — Rated 10 out of 10 by Jeffrey Jackson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service with great professionalism.

Report a concern   April 9, 2026 — Rated 10 out of 10 by K.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and friendly!

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I had friendly fast service.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

It’s very convenient and affordable.

Report a concern   April 9, 2026 — Rated 9 out of 10 by J.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality service

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The only good thing about anything Don Franklin was my salesman, Ross. I have never had a reliable car from you all or one that I loved. It has honestly been a nightmare except for how helpful Ross was. I’m a single mother and have to have a reliable car with a decent monthly payment and that is the least of Don Franklins worries.

Report a concern   April 9, 2026 — Rated 9 out of 10 by M.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good prompt service

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy and quick


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