Customer Testimonials
Nice, straight to the point, knew an appropriate time to respect objections and preserve a long lasting reputation with the community.
We like our salesman Ross Shambon. He always finds the vehicle we want. The service department doesn’t stop until any issue with a vehicle is resolved.
Friendly and doesn’t take great deal of time to do what needs doing.
Everyone is very nice and professional. Place is kept spotless.
Quick service and friendly staff.
great service, good communication, no hidden fees.
Service associates friendly and helpful. Comfortable waiting area.
Service, the waiting rooms, the nice people
Friendly and fast
Jonathon, found me what I wanted. The truck was in awesome shape with just alittle over 10,000 miles and a one owner! I do really like my truck & your salesman really worked with me, I’m hard to please! Thankyou once again for your service. I hope my truck holds up for me many years I’ve just been retired for a couple of years and this will be my truck for a long while. Tell Jonathon to keep up the good work he is patient, accommodating & got a good turn & not pushy that goes a long way with people!!
The service team was very professional about answered my questions
Hometown Family business ❤️
The service department has always been accommodating to my needs.
They are fast with service work and have good customer service.
Friendly and efficient customer service
Excellent service
Good car with a very friendly business
Price-the people work there-ease getting and timely work done. And information about what going on with job.
Don Franklin is an A PLUS Dealership! Every single person we have dealt with in all departments; sales, finance, parts and service has been kind, caring and efficient. This is an obvious reflection of an owner that is committed to providing the finest product possible to his customers. We will certainly continue to express our delight with our experiences to our friends, neighbors and acquaintance's! Thank You, each and every One!
Friendliness of employees and ease of scheduling appointments through the service department on-line.
I love everything
Your sales team was very helpful and understanding, especially when I brought back the first car because t wanted the hrbrid version. A special tanks to James, Collin, Taylor and Olivia!
The staff was very informative and friendly. Emily helped answer every question I had and made sure to be honest and open about everything. Really enjoyed my experience with her.
Everyone we talked to was personable, we didn't feel pressured, but they worked quickly because we were on a ticking clock to get a new car. Chad, Trevor, Misty, Marcus and others took great care of us and helped us through the process. I am so excited to own the first new car I've ever had!
Good fast service
Associates are great! Exhausted all options for me! Tanner at Bardstown location is phenomenal!
Service was taken care of quickly. Staff was very friendly
Super fast and not a hassle like I thought it would be! They worked with me even with not so great credit and I love my car!
Great people very friendly and works with you
Easy to schedule