Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 18, 2026 — Rated 10 out of 10 by Anna Spradlin Don Franklin Somerset KIA Service
What do you like about our products and services?

We had a very nice associate who worked with us to get me the car I needed and wanted. I love Kia vehicles and I'm very happy to have been able to get this one. Everyone I've talked with at Don Franklin has been very friendly and helpful.

Report a concern   September 18, 2026 — Rated 10 out of 10 by John Roddy Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service, fast, thank you for the A1 service

Report a concern   September 18, 2026 — Rated 10 out of 10 by R.E. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Car gets checked out good.

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

friendly and timely

Report a concern   September 18, 2026 — Rated 10 out of 10 by Suzy Burton Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly

Report a concern   September 18, 2026 — Rated 10 out of 10 by Elsa Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

They have very professional and fast service department.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Jason Faulkner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Customer service was great!

Report a concern   September 18, 2026 — Rated 10 out of 10 by Mike Harbin Don Franklin London Ford - Service
What do you like about our products and services?

F150 best truck on the road. Service department staff is absolutely great people to work with. They keep you updated throughout your repairs and the mechanics are great. I’ve owned this truck since 2019, I’ve done nothing to it other than the maintenance that is needed when it’s due. Thank you so much.

Report a concern   September 18, 2026 — Rated 10 out of 10 by Brianna Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

Incredible customer service!

Report a concern   September 18, 2026 — Rated 10 out of 10 by James Lathery Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was fast and grate

Report a concern   September 18, 2026 — Rated 10 out of 10 by Byron Costner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service and attentiveness is a plus at this dealership. No hassle or pressure by the sales team.

Report a concern   September 18, 2026 — Rated 9 out of 10 by B.L. Don Franklin Monticello Sales
What do you like about our products and services?

Communication’s ,

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was pleased with your service friendly and aiming to do a good job

Report a concern   September 18, 2026 — Rated 10 out of 10 by Diana Hosner Don Franklin Somerset GM Service Department
What do you like about our products and services?

Since my husband passed away, Don Franklin has been so helpful to me as a widow. I can go there for help and know that I’m going to be taking well care of I really appreciate this group

Report a concern   September 18, 2026 — Rated 10 out of 10 by L.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Services is good. But not excited about having to add oil in the car every four thousand miles

Report a concern   September 18, 2026 — Rated 10 out of 10 by Whitley Whitley Co Sheriff Don Franklin London Ford - Service
What do you like about our products and services?

We love Robbie brown in the London Ky area

Report a concern   September 18, 2026 — Rated 10 out of 10 by M.E. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Treat you with respect and will always keep their word.

Report a concern   September 18, 2026 — Rated 10 out of 10 by William Garrett Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very good and friendly.

Report a concern   September 18, 2026 — Rated 10 out of 10 by A.P. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Very helpful and nice people and good prices on vehicles

Report a concern   September 18, 2026 — Rated 10 out of 10 by M.L. Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to deal with and everything went smooth!

Report a concern   September 18, 2026 — Rated 9 out of 10 by Lavonda Coffman Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   September 18, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and efficiency

Report a concern   September 17, 2026 — Rated 10 out of 10 by Sharon Moore Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Professional, prompt and friendly employees!

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Good service department and friendly staff

Report a concern   September 17, 2026 — Rated 10 out of 10 by K.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like how easy to get and appointment like the way they get things done and how clean and organized it is a great place to get your vehicle serviced very nice thank you mr Franklin a very nice dealship

Report a concern   September 17, 2026 — Rated 9 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

Love the new facility!

Report a concern   September 17, 2026 — Rated 10 out of 10 by C.G.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very nice quality and people eager to help friendly and very helpful

Report a concern   September 17, 2026 — Rated 10 out of 10 by Ruth Smith Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great and friendly service

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very accommodating and efficient in both sales and service

Report a concern   September 17, 2026 — Rated 10 out of 10 by Nancy Farmer Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service from your employee.


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