Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 31, 2026 — Rated 9 out of 10 by M.S.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, quality service at a reasonable price for a dealership service center.

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.D. Don Franklin Bardstown - Service
What do you like about our products and services?

I like my vehicle

Report a concern   July 31, 2026 — Rated 9 out of 10 by V.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Didn’t have to wait this time.

Report a concern   July 31, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Sevice appointments are timely. Everyone is polite and attentive and you are advised of what is happening

Report a concern   July 31, 2026 — Rated 10 out of 10 by Jill Chandler Don Franklin Ford - Service
What do you like about our products and services?

My service person
Was great . I do not llive in town
And would have liked a linc that could be connected to my checking account. All of DON Franklin people are polite and helpful

Report a concern   July 31, 2026 — Rated 10 out of 10 by Linae Rice Don Franklin Ford - Service
What do you like about our products and services?

Awesome customer service and the Christian praise music really helps

Report a concern   July 31, 2026 — Rated 10 out of 10 by Helen Rivera Don Franklin Auto
What do you like about our products and services?

This car keeps me safe and has saved me from accidents. The safety features are the best!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Kirk Walter Don Franklin Auto
What do you like about our products and services?

Informative. No pressure, that is very important to me.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Dale Stilts Don Franklin Ford - Service
What do you like about our products and services?

I like how nice and truthful about their vehicles and their personalities,they stick to their word and very nice to everyone.

Report a concern   July 31, 2026 — Rated 10 out of 10 by K.S. Don Franklin Ford - Service
What do you like about our products and services?

Nice facility and helpful and informative staff

Report a concern   July 31, 2026 — Rated 9 out of 10 by L.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice that held me

Report a concern   July 31, 2026 — Rated 10 out of 10 by W.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Like all the people that work there and all the nice things that they do for us

Report a concern   July 31, 2026 — Rated 10 out of 10 by Tim Altman Don Franklin Campbellsville Service Department
What do you like about our products and services?

They did the job quick and where very nice.

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Tina Setser Don Franklin Somerset KIA Sales
What do you like about our products and services?

This Telluride I bought is my 4th Kia vehicle and they have been awesome vehicles for me. This is my 3rd time buying from this Don Franklin lot and I have recommended them to several people. This is second time getting having Ryan Sutherland. He is very straightforward does not beat around the bush but he will do anything he can to help get you in a car.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Mary Mattingly Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was very polite and offered to help us in anyway they could I trust the technicians who work on my vehicle they have done a good job

Report a concern   July 31, 2026 — Rated 10 out of 10 by J.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule and prompt service

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy drop off vehicle always ready for pick up when I return

Report a concern   July 31, 2026 — Rated 9 out of 10 by J.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great friendly service

Report a concern   July 31, 2026 — Rated 10 out of 10 by Felicia Branstetter Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, efficient and priced fair.

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Clean Modern facility

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You was fast getting my ride back to me

Report a concern   July 31, 2026 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and dependable service

Report a concern   July 31, 2026 — Rated 10 out of 10 by T.M. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is always courteous and work hard to get you in and out fast

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very helpful and great to work with!!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Ronald Sparks Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It is very professional vehicles, reliable. It is a great relief to know that you can trust and rely on the service as well as the product.

Report a concern   July 31, 2026 — Rated 9 out of 10 by M.G. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Good vehicles. Look good. Good quality.

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Thanks to Bruce and Stan both for getting my taken care of! I love my telluride!

Report a concern   July 31, 2026 — Rated 10 out of 10 by R.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process was made very easy and everyone was very helpful!

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.H.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The services at Don Franklin KIA are top notch. When I called to check on the status of my vehicle, I was given the beginning of the search and cost, warranted parts service and time to determine the problem. At this time, they let me know the problem, time to receive the parts and would update. When I called back the results were, "When can you pick up?".,


Privacy Policy