Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.S. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

The agent I had was wonderful!

Report a concern   May 11, 2026 — Rated 10 out of 10 by B.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great selection and awesome service

Report a concern   May 11, 2026 — Rated 10 out of 10 by L.C. Don Franklin Burkesville Sales
What do you like about our products and services?

They are very friendly and helpful. I found what l wanted and told them and they had it on the lot that afternoon.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Samuel Sexton Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

I continue to buy from Don Franklin because there is no pressure to buy. The sales personnel are very knowledgeable and treat you with respect.

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Employees very friendly and knowledgeable

Report a concern   May 11, 2026 — Rated 10 out of 10 by Christopher Hughes Don Franklin CDJRF Sales Department
What do you like about our products and services?

Always professional, always knowledgeable, Joe Henderson runs a great store Jeremiah, and Logan where awesome!

Report a concern   May 11, 2026 — Rated 10 out of 10 by Krisse Hale Don Franklin Somerset KIA Sales
What do you like about our products and services?

As long as you have good and honest people, like the two I worked with I would highly recommend you. Bruce Wooley and Kris in the office worked worked their butt off to find me a vehicle that I liked. Cudos to them.

Report a concern   May 11, 2026 — Rated 10 out of 10 by T.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Rick is a super guy!

Report a concern   May 11, 2026 — Rated 10 out of 10 by Gloria Harrison Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best Ford dealership in USA Drive 1,000 miles to buy our Explorer

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The salesman was very friendly and professional

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.C. Don Franklin Ford - Service
What do you like about our products and services?

They are very nice

Report a concern   May 11, 2026 — Rated 10 out of 10 by John Conley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan is a great service writer!!

Report a concern   May 11, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Stephan and all the staff take care of everything I need and inform me on things I need to look at and need to be fixed. The reason I cannot speak more highly of this team is because I have been recommended to go elsewhere for a repair I needed. They could have done it but I could save a lot of money going somewhere that focuses on that problem and encouraged me to do that. The only service department I have experienced in 25+ years that does that.

Report a concern   May 11, 2026 — Rated 10 out of 10 by F.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

EVERY one was very nice and helpful You told us when our vehicle would be ready AND it was ready Appreciate you all being honest with us We will diffently recommend you all Have bless day

Report a concern   May 9, 2026 — Rated 10 out of 10 by A.J. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Very nice people here

Report a concern   May 8, 2026 — Rated 10 out of 10 by K.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I was well taken care of and got the car I wanted

Report a concern   May 8, 2026 — Rated 10 out of 10 by Bonnie Keith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the way my car looks and drives very very pleased with the service I got from Kia. The salesman was very nice. Explained everything very well.p

Report a concern   May 8, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, efficient service!

Report a concern   May 8, 2026 — Rated 10 out of 10 by R.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I like how they give me a price on my trade and a price on the the truck I was buying with no run around

Report a concern   May 8, 2026 — Rated 10 out of 10 by D.T. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Great customer service, everyone answers questions kindly!

Report a concern   May 8, 2026 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very polite staff and willing to work with you and help you understand everything that is going on.

Report a concern   May 8, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

Easy to schedule service and the service was done fairly quickly.

Report a concern   May 7, 2026 — Rated 10 out of 10 by K.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Time efficient

Report a concern   May 7, 2026 — Rated 9 out of 10 by Amanda Hutchinson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast courteous service. They check everything out and make sure my vehicle is in top running condition. They do not charge for extra things I do not need.

Report a concern   May 7, 2026 — Rated 10 out of 10 by E.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very friendly and quick to get the job done.

Report a concern   May 7, 2026 — Rated 9 out of 10 by B.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Ability to negotiate and being treated well

Report a concern   May 7, 2026 — Rated 10 out of 10 by Cameron Caudill Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Was able to negotiate everything over the phone and just had to come in and sign papers. Very easy to deal with and had an answer to everything I asked

Report a concern   May 7, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and fast!

Report a concern   May 7, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I always receive fast service whenever I do my oil changes. Dawn is always a great help in the service department.

Report a concern   May 7, 2026 — Rated 10 out of 10 by Shirley Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

On time got me what I need at a great price I had a issue they fixed it the same day highly recommended don franklin kia sales team especially Stanly


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