Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 29, 2025 — Rated 10 out of 10 by G.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very attentive and knowledgeable about all their vehicle lines.

Report a concern   November 29, 2025 — Rated 10 out of 10 by Shawna Colville Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The salesman are always willing to go beyond and search for and meet every need we have. We have traded cars with Don Franklin for many years and have always come out very satisfied!!!

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to work with and they made it work!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Jeremy Coleman Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people, honestly! We’ve bought about 5-6 cars off Kyle Young (so many I’ve lost track!) and everytime, our experience is seamless!

Report a concern   November 29, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Gmc

Report a concern   November 29, 2025 — Rated 10 out of 10 by W.D. Don Franklin London Ford - Service
What do you like about our products and services?

Always good experience with the service guys

Report a concern   November 29, 2025 — Rated 10 out of 10 by K.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar and the service staff always do a great job!

Report a concern   November 29, 2025 — Rated 10 out of 10 by Daniel Jones Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Treated me good also willing to help

Report a concern   November 29, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very prompt, courteous and efficient.

Report a concern   November 29, 2025 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and and helpful service team
Definitely would recommend

Report a concern   November 28, 2025 — Rated 10 out of 10 by Jennifer Gardner Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The best customer service and prompt attention to my request for a vehicle. I will certainly recommend Blake Miller as my go to guy for auto purchases. Small town friendliness with a smile.

Report a concern   November 28, 2025 — Rated 9 out of 10 by B.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Greeted right away. Service done on time.

Report a concern   November 28, 2025 — Rated 9 out of 10 by L.A. Don Franklin London Ford - Service
What do you like about our products and services?

Always professional

Report a concern   November 28, 2025 — Rated 10 out of 10 by Gary Ballard Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service department was efficient pull vehicle in and they take it from there parking is not an issue

Report a concern   November 28, 2025 — Rated 10 out of 10 by A.U. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They fixed the problem with the car.

Report a concern   November 28, 2025 — Rated 9 out of 10 by J.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick appointment
On time
Fair price

Report a concern   November 28, 2025 — Rated 10 out of 10 by Dan Williams Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service and dependable.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Gordon Fallen Don Franklin Ford - Service
What do you like about our products and services?

Quality service, quick turnaround time and great communication.

Report a concern   November 28, 2025 — Rated 9 out of 10 by B.M.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service

Report a concern   November 28, 2025 — Rated 9 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and efficient service.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Y.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Well the biggest reason is I love my Genesis and the service I get if I need it.

Report a concern   November 28, 2025 — Rated 10 out of 10 by L.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I like appointment, no waiting time

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pickup car for service and return

Report a concern   November 28, 2025 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Never had any trouble with any of the vehicles I bought there and always had good service

Report a concern   November 28, 2025 — Rated 10 out of 10 by Suellen Shaw Don Franklin Campbellsville Service Department
What do you like about our products and services?

We love Don Franklin!! Service is super! Staff ate so great and accomodating. Daron Vaughn is THE BEST there is!!

Report a concern   November 28, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Andi was wonderful and helped us find exactly what we were looking for! She answered all of our questions and helped us every step of the way-from fidget toys for the kids to waiting for us while we grabbed lunch. Great experience!

Report a concern   November 28, 2025 — Rated 10 out of 10 by Christopher Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman Ryan was great. Extremely knowledgeable and great to work with. Your employees make your business and people like Ryan are what make a business thrive. Anyone I know looking for a vehicle I will be sending to him.

Report a concern   November 28, 2025 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Satisfied with my Nissan and service personnel are great.

Report a concern   November 28, 2025 — Rated 10 out of 10 by Cynethia Johnson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was awesome and my salesman was amazing he went above and beyond to make sure I got something good and safe for the highway. I really appreciate all the help that Ty Cobb gave

Report a concern   November 28, 2025 — Rated 10 out of 10 by K.R. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

David Brown has been friendly, accommodating, responsive, and patient.


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