Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 11, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous, knowledgeable and the time estimate was spot on. All things that are easy and much appreciated!!

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great job & done fast

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Personalized service and attention to detail

Report a concern   May 11, 2026 — Rated 10 out of 10 by Carlton Jeffries Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

First of all, I like the people. I was doing business with , then I like the product. It's a good place to buy a car.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Russ Price Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I once had a Tiburon that ran forever, cannot remember how many miles were on it, close to 300,000 or close! We got my mom a 2019 Kona and still love it. Those experiences and never having any issues with your service center has made my choice for a new Kona easy to make. Hoping we can get the deal done!

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenient , friendly , efficient

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.J.M.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very nice staff, and work performed as scheduled.

Report a concern   May 11, 2026 — Rated 10 out of 10 by I.B. Don Franklin London Ford - Service
What do you like about our products and services?

Fast courteous staff that answers all questions and explains what they are saying about my vehicle

Report a concern   May 11, 2026 — Rated 9 out of 10 by Caleb Seiler Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very nice and great customer service

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quality name brand products & excellent service department

Report a concern   May 11, 2026 — Rated 10 out of 10 by Cleveland Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointments, by phone or online. The Service Advisors are courteous and professional and gives updates during the appointment. Nice waiting area!

Report a concern   May 11, 2026 — Rated 9 out of 10 by Victor Orlov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was so excellent that we decided our next vehicle will have to be purchased from this dealership. Everything from the service advisor to the cleanliness of the building to amenities to the quality and speed of work was exceptional.

Report a concern   May 11, 2026 — Rated 10 out of 10 by A.A. Don Franklin Corbin CDJR Service
What do you like about our products and services?

So far I haven’t had any issues with service! Highly recommend this place and Noah Davis works really hard!

Report a concern   May 11, 2026 — Rated 9 out of 10 by B.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good fair price. Customer service. My son is switching from Swope Ford to Lincoln. I need tires and alignment for my vacation. They could not do on Saturday, so I had to go to tire store

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and the warranty on vehicle

Report a concern   May 11, 2026 — Rated 10 out of 10 by K.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I recently got tires for my Nissan Rogue. The ones I purchased are amazing. It has totally changed my vehicle. So glad I got my tires from them ! I am a happy customer !

Report a concern   May 11, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service team

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and the people are very courteous

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

In and out quickly for “The Works”. Had an appointment and was finished in less than 45 minutes. Good job!

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

All the worker are very nice and helpful
Traded with them for years

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and courteous.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Richard Overstreet Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don Franklin makes scheduled services easy

Report a concern   May 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality and value. Service department is efficient and extremely well maintained.

Report a concern   May 11, 2026 — Rated 9 out of 10 by K.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

You always do a quick, efficient job in servicing my truck.

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.E. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Efficient and professional!!

Report a concern   May 11, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

You have the right people in the right jobs. A real pleasure doing business with you !!

Report a concern   May 11, 2026 — Rated 10 out of 10 by P.C. Don Franklin Auto
What do you like about our products and services?

Everyone is so helpful and so friendly

Report a concern   May 11, 2026 — Rated 10 out of 10 by C.F. Don Franklin Bardstown - Service
What do you like about our products and services?

The employees are pleasant and helpful.the time you have to wait for service is excellent.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Elizabeth Mcintire Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was so nice and profesional. I was very comfortable talking with him. The dealership is very classy with very nice vehicles.

Report a concern   May 11, 2026 — Rated 10 out of 10 by Thomas Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Don’t have to wait someone will be with you soon do good work don’t charge a fortune.


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