Customer Testimonials
I like the overall experience, you guys always get started on my truck as soon as I show up for my appointment. You do the things I ask and do them right. I bought my truck in 2019 and you guys have done all the service for it.
We’ve bought several Kia’s from here and have had nothing but good experiences with them all. Service department is top of the line, fast and reliable. Very professional.
Fast friendly employees in the service department. Very informative.
Services are always excellent
Great people to work with. Fair prices
Well I’ve had good service there just when they got to order parts yes it takes some day they just need to call and let customer know on ETA of arrival and when car: truck is ready . Other than that everything is Great .
Excellent customer service. Knowledgeable staff!
Prompt and professional
Always willing to help
Been a Chevy (and a Don Franklin) buyer for many years now. Great dependabiiity. Buying here is always easy and a great experience.
Chad and the staff were very kind and helpful. We specifically chose this dealership because Of the staff. We liked the palisade, but the staff really made us feel comfortable purchasing. Other dealerships made us feel pressure or wee plain unhelpful.
Fast and friendly service
Good service
Great service, got my vehicle in and out quickly, didn’t even have an appointment.
I like GM
Your Sat answering machine should tell us that you close at noon.
Friendly service. They explain everything to me.
Always fast friendly and courteous service
Service excellent !
I have bought 4 vehicles from you in past 10 years
Friendly staff, quick turnaround, thorough service!
GM
Very nice
Like the service department in Glasgow they get you in and out. Nice place to set and wait. Thank you Glasgow. If anyone interested in buying a new car don’t go to Campbellsville they won’t stick to what they say. We bought new 26 last year and worst service I’ve ever seen !!!
The service is great and so are the people!
I have never had but excellent service at the former Don Marshall & now Don Franklin; the staff has always been professional & courteous tomm and the service was done right. Thank you…
Convenience
The customer service provided each visit for service was genuine, informative, and above every past dealership I visited.
Great service
I am always pleased with the service, but the wait for your vehicle always takes quite a while.
James Partin along with everyone in the service department took excellent care of us. We were thrilled to get the brand of tires we wanted through your dealership. It’s close to where we live and convenient. Your waiting area is one of the nicest we have seen which made the experience that much better.
Larry and Marty Kuhl👍👍