Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 13, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

GREAT Service department employees are very knowledgeable and very nice 👍

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff, especially Tony, is always very helpful and kind. I am always well taken care of. After Nissan agreed to buy back my vehicle, the only reason I decided to stay with Nissan was because of the service staff.

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees were courteous and friendly and on time. The location is convenient for us. Waiting area clean and neat.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was done quickly and efficiently

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and easy scheduling

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick professional and very efficient

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything is done in a timely manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.D. Don Franklin Monticello Service
What do you like about our products and services?

Excellent service

Report a concern   February 13, 2026 — Rated 10 out of 10 by Jeff Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

You have fair price for service I have done and always quick

Report a concern   February 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The prices are good. Your work real quickly.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Cheryl Couch Don Franklin Somerset KIA Service
What do you like about our products and services?

Being able to wait at dealership

Report a concern   February 13, 2026 — Rated 10 out of 10 by W.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service very professional and through

Report a concern   February 13, 2026 — Rated 10 out of 10 by May Newby Don Franklin Auto
What do you like about our products and services?

So far I like the job that they did on my car putting my clutch in changing my oil the service man was real nice and answered my questions

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They are quick to answer any questions and work around your schedule amazingly.

Report a concern   February 13, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service department has always helped me in a timely and professional manner.

Report a concern   February 13, 2026 — Rated 10 out of 10 by L.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick, easy to schedule service.

Report a concern   February 13, 2026 — Rated 10 out of 10 by G.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Number one

Report a concern   February 13, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Jeff is always taking exceptional care of whatever I need.

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the price and how they drive

Report a concern   February 13, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courtesy effect in and out timely manner listen to what I said about the vehicle problem most places blow you off

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly fast service no gimmicks!

Report a concern   February 12, 2026 — Rated 10 out of 10 by Margaret Lafontaine Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service nice& professional but for it’s the people. Jennifer and her team do not let me down. Way to go service team. My car is in good hands

Report a concern   February 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and on time service

Report a concern   February 12, 2026 — Rated 10 out of 10 by L.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick scheduling and friendly workers

Report a concern   February 12, 2026 — Rated 10 out of 10 by G.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Excellent customer service in regard to sales and service (oil change, etc.). No complaints!

Report a concern   February 12, 2026 — Rated 10 out of 10 by Jace Piersol Don Franklin Auto
What do you like about our products and services?

Nice people. Accommodating. Quick and worked with me to get a good payment for the vehicle I wanted.

Report a concern   February 12, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The service managers are knowledgeable, responsive, diligent, and a pleasure to deal with. My experience with repairs and maintenance has been excellent. I appreciate the ease in scheduling appointments and repair time is very good.

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very helpful. Correct parts needed to fix any problems. Service staff very professional and courteous. Justin Tilley. Very the best service person at his job.

Report a concern   February 12, 2026 — Rated 10 out of 10 by J.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service

Report a concern   February 12, 2026 — Rated 10 out of 10 by B.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly and Scotty is a very friendly person to talk to and do business with


Privacy Policy