Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 10, 2026 — Rated 10 out of 10 by S.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Very nice at service desk - quick to take my car back for oil change and get it back to me and I did not wait long.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Stephanie Broyles Don Franklin Somerset KIA Sales
What do you like about our products and services?

Every thing

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.R. Don Franklin Bardstown - Service
What do you like about our products and services?

It's been great, can't complain. Thank you 😊.

Report a concern   June 10, 2026 — Rated 10 out of 10 by F.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service from the salesman we worked with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by C.M. Don Franklin Monticello Service
What do you like about our products and services?

Efficient courtsey and very professional

Report a concern   June 10, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Attention to detail

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   June 10, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They had exactly what I was looking for on the lot. Marc Franco is a wonderful salesperson. He really makes buying a new vehicle stress free!

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Consistency

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Super easy. Super nice people

Report a concern   June 10, 2026 — Rated 10 out of 10 by Bethel Watkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice friendly service

Report a concern   June 10, 2026 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficent with time and communicated throughout process very appropriately and with great customer service!

Report a concern   June 10, 2026 — Rated 10 out of 10 by Linda Wells Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and professional people!!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by Michael McDonald Don Franklin Monticello Service
What do you like about our products and services?

Good people

Report a concern   June 10, 2026 — Rated 10 out of 10 by Joannie Mills Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast appt. Friendly staff

Report a concern   June 10, 2026 — Rated 10 out of 10 by W.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Greatest

Report a concern   June 10, 2026 — Rated 10 out of 10 by H.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Everything was top quality!

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Shannon is awesome and Brandon is top of his class. We come all the way from Radcliff to have our vehicles serviced. Will not go anywhere else as long as these two great individuals are employed by you.
A big thank you for the great service on our Camaro!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by Marlina Pippin Don Franklin Burkesville Service Department
What do you like about our products and services?

The service e. Enter is very prompt and prices for oil change can’t be beat

Report a concern   June 10, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Dependable well made

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Just like them

Report a concern   June 10, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Everyone very helpful and service is timely

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.M. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Awesome job again guys!!!

Report a concern   June 10, 2026 — Rated 10 out of 10 by G.H. Don Franklin Ford - Service
What do you like about our products and services?

Tons of product. Service personnel were very friendly and helpful.

Report a concern   June 10, 2026 — Rated 10 out of 10 by A.D. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

They have very good vehicles and Noah was great to work with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service is good

Report a concern   June 10, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Suggestion would be to put paper down on interior mats / floorboards during service so guys don’t track up your carpet with dirty boots when they drive your car around when they are finished with service.
Mine at grease spots which luckily I cleaned right away.
T.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Kenneth Williams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I think the service that is provided is very professional and everyone is very kind to work with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by R.F. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service and good to work with on my schedule


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