Customer Testimonials
Friendly and fast!
I always receive fast service whenever I do my oil changes. Dawn is always a great help in the service department.
On time got me what I need at a great price I had a issue they fixed it the same day highly recommended don franklin kia sales team especially Stanly
They are fast and communicate very well!
Blake is fantastic. Forever my car guy.
Very organized and short waiting time to get in and seated, but waiting time sometimes is long.
Oil change and tire rotation: courteous, friendly, ready to go in a reasonable time, comfortable waiting area.
Was fair on the trade, you beat carmax by $1,600. Was easy and fast to deal with.
Vehicle as advertised. Transaction went very smooth. Full staff was very friendly.
Everyone we have worked with at Don Franklin has been top notch and a pleasure to work with. Thank you for making us feel good about our car/ truck buying experiences!
GMC trucks, sales manager great to deal with no hassle, got a good deal. Everyone’s happy 👍🏻
The service dept gets your right in and keeps you informed
They done a great job
You all was wonderful, it felt like u all wanted our biusness not just our money
Salesman was extremely helpful. Came in on his day off to help us locate the vehicle we were looking for. He moved several options from other lots and was patient as we made a decision. We are grateful for the help we received from Dominque.
Salesman was great!!!
We own a 2025 Kia K 4. Lew was our salesman and he was absolutely great
We were treated very good and answered our questions with patience
Friendly service. Easy to work with.
Fast, friendly service
I Highly recommend Don Franklin Ford, I can get an appointment the same day or next day or what ever is Convenient for me, The people working at the service bay are very friendly,
The service is very Professional. I have been having my service done at Don Franklin Ford for 2 years now and never had any problems or concerns and I will continue with all my service needs with Don Franklin ford.
Courteous, thorough, effective, honest.
Great experiance… from sales to finance Jackson and Bobby are amazing highly recommend will do business again down the road 10/10
Easy to make a service appointment, quick friendly service and a bonus car wash!
I like the courtesy and respect that I get from the staff at Don Franklin
Clean and organized
High quality products and fast and friendly services.
The scheduling process online is very user friendly. The check-in was smooth and they stayed on schedule to complete the job. It was a good experience.
Having bought our last 7 vehicles from Don Franklin, we are thrilled with what we have purchased from Don Franklin each time. The service department at the London location is a great group of persons. They have gotten to know me well enough that it feels like I'm part of the family there.
Was able to negotiate everything over the phone and just had to come in and sign papers. Very easy to deal with and had an answer to everything I asked