Customer Testimonials
Do a good job
Margaret O’Connor I paid for Kia ! Very nice friendly people! Thank you for your help
Staff are very nice.
Awesome service department, parts department, body shop. Have work done. Everybody goes out their way to help.
I would say Don Franklin Monticello has the best sales team to work with out of the entire company!
Helpful employees
Friendly, reasonably priced, and knowledgeable.
They do a great job
Everybody I dealt with, made my experience perfect. I had an immediate car repair that they not only fixed quickly but also kept me updated throughout the whole process. Them doing this in the manner they did made everything simple for me to get back up and on the road, especially because my car broke down 3 hours away from home.
Our sales person was Great - Anthony Karnes ! Was very thorough and patient explaining all the car's features. I have always loved a Buick and the 2023 BUICK ENVISION has all the bells and whistles you could ask for or need. The interior and exterior are beautifully designed and had been well kept . Drives like a dream ! Thank you Don Franklin for my new ride !!!
Elaine Last name removed
The service manager and staff are respectful and very professional? Everything was done in a timely manner. Very satisfied
U
Satisfied
My requests
Always been taken care of here
Quick service
Rey quick with the service
Timelyness. Quality service
In the seven years that I've have my car serviced, not once has there been a problem. My service adviser is very friendly and helpful. I think that you could not find better people to work with.
Tony always take great care of us. Explains everything perfectly.
Always Professional and Friendly
I like how easy it is to get in and out quickly.
We got great service Stan did not stop until we got in the car that we wanted . Couldn't ask for a better experience.
We are treated with respect.
In quickly - nice staff
Good waiting area
Good service
New technology did not work - supposed to get a text about digital inspection
Quote seemed high but that might be tariffs, dumb politicians, etc
I’ve always liked the body styles. We have always had service and performance with ford.
I can get an appointment when I need it and the staff is always so friendly.
Service done successfully and efficiently.
Friendly, professional and thorough
Very prompt and courteous..
Ron and his counter parts are always friendly and professional. Treat you like your best friend would.
The person helping me was so nice. Very efficient and thorough with explaining