Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 17, 2026 — Rated 10 out of 10 by Jared Boddy Don Franklin Ford - Service
What do you like about our products and services?

Great service

Report a concern   September 17, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The staff is professional yet, very friendly, polite, and thoughtful.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Carlene Newton Don Franklin Campbellsville Service Department
What do you like about our products and services?

Organize, polite, and respectful of your wait!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Dr Mark Ackermann Don Franklin Campbellsville Service Department
What do you like about our products and services?

Awesome and fast service

Report a concern   September 17, 2026 — Rated 10 out of 10 by M.T. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is done promptly and are always curtious

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service was great! Whitney Moon was a great salesperson

Report a concern   September 17, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Always do a great job

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.J.R. Don Franklin Russell Springs Service
What do you like about our products and services?

The workers are very nice and polite. They also explained everything they did before they did it.

Report a concern   September 17, 2026 — Rated 10 out of 10 by T.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Recently bought an 26 Nissan pro 4x, great staff, easy to talk to and deal with. Jamison Hunley went above and beyond to help getting me the running boards!!!!! Highly recommend Don Franklin

Report a concern   September 17, 2026 — Rated 10 out of 10 by Hugh Flanagan Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff

Report a concern   September 17, 2026 — Rated 10 out of 10 by Amanda Huddleston Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service and staff really treat customers good

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like how everyone is very friendly, very quick to get questions answered, and always there with a smile! Another bonus is that my oil change took less than 25 minutes! I have never had a bad experience!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Sherry Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful staff. The cars are reliable and nice

Report a concern   September 17, 2026 — Rated 10 out of 10 by M.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

very friendly atmosphere and every single worker always makes sure u are comfortable and have everything you need.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Charles Brown Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly service associates kept me updated on my vehicle repairs and got the job done in a timely manner

Report a concern   September 17, 2026 — Rated 10 out of 10 by Karey Jones Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Services great. My sales representative was amazing.

Report a concern   September 17, 2026 — Rated 9 out of 10 by D.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I had a recall I took it in. They replaced the recall part and found out that my radio was defective. They’ve ordered one so I will be back in a couple of weeks to get that replaced. The people were very nice about it. I’m sure I’ll see them again. Thank you all so much. Can’t wait till you get to London.

Report a concern   September 17, 2026 — Rated 10 out of 10 by L.T. Don Franklin Auto
What do you like about our products and services?

Easy appointments, don’t feel taken advantage of.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Leon Fletcher Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Monticello Service
What do you like about our products and services?

The people who work in service are very friendly and helpful. I needed a new cabin filter and the man brought the old one to show me it was awful looking so I told him to put a new one in. Plus he told me how much it cost.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Rhoda Sasser Don Franklin London Ford - Service
What do you like about our products and services?

I think your staff are very nice and pleasant to deal with.

Report a concern   September 17, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Service is honest about upcoming sales when I check on a service. Clean, dependable service.

Report a concern   September 17, 2026 — Rated 10 out of 10 by Jeff Pierce Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   September 17, 2026 — Rated 10 out of 10 by G.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and simple

Report a concern   September 17, 2026 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was great to work with

Report a concern   September 17, 2026 — Rated 10 out of 10 by Linda Hughes Don Franklin Russell Springs Service
What do you like about our products and services?

Helpful and informative new tires!

Report a concern   September 17, 2026 — Rated 10 out of 10 by Justin Allen Don Franklin Monticello Service
What do you like about our products and services?

Best service department around! Tim and Derrick and Chris are great!

Report a concern   September 17, 2026 — Rated 10 out of 10 by J.B. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Nick Durrett

Report a concern   September 17, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly salespeople

Report a concern   September 17, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Pretty affordable and the cars are very clean


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