Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by Sylvia Tallent Don Franklin Ford - Service
What do you like about our products and services?

The way they get me how nice there are Chad was great help

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

You have the best products and at reasonable prices. The service that comes with them is very professional and also really likeable people.

Thank you

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.F. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Fast, friendly service

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy to schedule service and can get in and out quick.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Virginia Brown Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

They hold up well.Also great warranty,On new vehicles.We also like your service dept.

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   May 5, 2026 — Rated 9 out of 10 by C.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Gmc

Report a concern   May 5, 2026 — Rated 10 out of 10 by Stephen Rowe Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The experience was seamless. Salesman Jamal was professional and quick acting. Salesman can multi task well. Finance manager was great as well. I loved how everything was electronic when it came to signing documents. It was the best experience at a dealership I’ve ever had.

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly people

Report a concern   May 5, 2026 — Rated 10 out of 10 by Joshua Swango Don Franklin Ford - Service
What do you like about our products and services?

Built ford tough! The whole place is great from sales all the way to service won’t buy another car from any other place

Report a concern   May 5, 2026 — Rated 10 out of 10 by L.A. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

You all were great. I was in and out in under 2 hours in a brand new vehicle. Thanks so much!

Report a concern   May 5, 2026 — Rated 10 out of 10 by Karen Bryant Don Franklin London Ford - Service
What do you like about our products and services?

Friendly

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Nice friendly service

Report a concern   May 5, 2026 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It is part of my warranty to get oil changes through Nissan.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Thomas Bowman Don Franklin Bardstown - Service
What do you like about our products and services?

The service Department treats you like family. They are fast, complete, and treat us like we want to be treated! A smile goes a long way in the world today!

Report a concern   May 5, 2026 — Rated 10 out of 10 by Ronald Jackson Don Franklin Bardstown - Service
What do you like about our products and services?

Quick

Report a concern   May 5, 2026 — Rated 10 out of 10 by Jill Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service team is always fast and courteous

Report a concern   May 5, 2026 — Rated 10 out of 10 by James Roberds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan, Lamar and the service team are remarkable 👏

Report a concern   May 5, 2026 — Rated 10 out of 10 by Savannah Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brandon was absolutely amazing and put me in a car that day I came. I have recommended him and Kia to all of my friends and co workers.

Report a concern   May 4, 2026 — Rated 10 out of 10 by R.F. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The staff is always friendly and professional. They will work with you on solving the problem with your vehicle.

Report a concern   May 4, 2026 — Rated 10 out of 10 by R.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service department as a whole is outstanding. I will buy my next vehicle from this dealership because of that fact.

Report a concern   May 4, 2026 — Rated 10 out of 10 by Letasha Sizemore Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everyone was wonderful and very helpful in purchasing my vehicle! I truly felt everyone went above and beyond to help me get exactly what I wanted. I couldn't recommend Don Franklin GMC in Somerset enough!

Report a concern   May 4, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Likely. Josh was great and gave us a great buying experience

Report a concern   May 4, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service representatives are exceptional and professional, communicating is superb.
Service technicians complete tasks without error and return vehicle better than expected.

Report a concern   May 3, 2026 — Rated 10 out of 10 by N.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and helpful

Report a concern   May 3, 2026 — Rated 10 out of 10 by Ina Pickett Don Franklin Campbellsville Service Department
What do you like about our products and services?

The fine friendly experienced employees!

Report a concern   May 3, 2026 — Rated 10 out of 10 by J.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Very quick very nice to all the customers And whenever I call, they get me right in on my appointment

Report a concern   May 3, 2026 — Rated 10 out of 10 by Lori Mirra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly honest service every time.

Report a concern   May 3, 2026 — Rated 10 out of 10 by Tennille Johnson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Customer service is always top notch. From our trusted salesman Stanley, always makes the buying process effortless, To the service department. Don Franklin has always treated us well.

Report a concern   May 2, 2026 — Rated 9 out of 10 by J.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Kindness , knowledge, experience.


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