Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quality

Report a concern   February 10, 2026 — Rated 10 out of 10 by Sarah Hacker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Didn’t take long, friendly staff
Report a concern   February 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely and friendly.

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick scheduling Quick service friendly staff
Report a concern   February 10, 2026 — Rated 10 out of 10 by W.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pro jobs
Report a concern   February 10, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful employees
Report a concern   February 10, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super friendly and local staff!

Report a concern   February 10, 2026 — Rated 10 out of 10 by B.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Appreciate my experience! Thank you

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenna went above and beyond saving me lots of money as I had no memory that I had the extended warranty, and it didn't initially show up. But she looked into it and got the majority of all of my costs covered. Also, there were two items that we were going to shop elsewhere to purchase.And in the long run turned out that the prices were absolutely as competitive at don franklin, and so we decided to bring the car back and let don franklin take care of all of the needs.
Report a concern   February 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to work with

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great Service and Parts department staff !!! I would not do business anywhere else.

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.D. Don Franklin Monticello Service
What do you like about our products and services?

They get my car in and serviced without delays and it ends up being what they say it will cost.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

n/a
Report a concern   February 6, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

All worked hard too helped get a good car and kindness shown was great
Report a concern   February 6, 2026 — Rated 10 out of 10 by Billie Willoughby Don Franklin Auto
What do you like about our products and services?

Professional
Fast service
Friendly
Helpful advice

Report a concern   February 5, 2026 — Rated 10 out of 10 by Tyreese Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly as well as being upfront and honest about each situation. They don’t let you take on more than you can handle.
Report a concern   February 5, 2026 — Rated 10 out of 10 by Z.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service so far and short wait in comfortable waiting area. Nice employees.

Report a concern   February 5, 2026 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is friendly and easy to talk to. They were willing to fix my car quickly

Report a concern   February 5, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Having dealt with only Doug Brock, I would certainly recommend folks to visit your dealership service department and ask for Doug!
Report a concern   February 5, 2026 — Rated 10 out of 10 by R.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Employees are mostly friendly and it’s easy to get an appointment.
Report a concern   February 5, 2026 — Rated 10 out of 10 by E.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great job!

Report a concern   February 5, 2026 — Rated 10 out of 10 by David Kimberland Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone was professional, and friendly. That wasn't the first time for me getting service for my vehicle at Don Franklin in Bardstown, so I'll say the service has been great every time! 👍 Job well done!
Report a concern   February 5, 2026 — Rated 10 out of 10 by Ronnie Vaughn Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Both Niki in Sales and Cody in finance were competent and honest with us. We appreciate the ease in purchasing our new vehicle
Report a concern   February 5, 2026 — Rated 10 out of 10 by A.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Had a good process making a trade with them Franky was vary helpful and understanding tried to make us happy really appreciate him.

Report a concern   February 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt and reasonably priced. Thank you all so much for the great service.

Report a concern   February 5, 2026 — Rated 9 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Servives have always been easy to schedule and done in a timely manner.
Report a concern   February 5, 2026 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The employee's are very nice and welcoming, the service team is very helpful and it's easy to make an appt to get your car serviced

Report a concern   February 5, 2026 — Rated 10 out of 10 by V.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff, prompt and accurate service, always timely.
Report a concern   February 5, 2026 — Rated 10 out of 10 by John Settle Don Franklin Auto
What do you like about our products and services?

Staff is incredible. Also on time. Lots of communication. Brad, Jacob, & Chad were great
Report a concern   February 5, 2026 — Rated 10 out of 10 by Jana Mcgarvey Don Franklin Auto
What do you like about our products and services?

Very kind salesmen not pushy at all. I already love my traverse!


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