Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 11, 2026 — Rated 9 out of 10 by C.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Certified KIA dealership. Have received good service.

Report a concern   September 11, 2026 — Rated 10 out of 10 by J.E. Don Franklin Russell Springs Service
What do you like about our products and services?

Able to get in and get the oil changed and back on my way

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman took extra time to get what I wanted very impressed with Richard Webb (Cali )

Report a concern   September 11, 2026 — Rated 10 out of 10 by Michael Harris Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’m a Dodge person and they take care and work with me on everything!

Report a concern   September 11, 2026 — Rated 10 out of 10 by Kristy Gibson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The customer service and response was excellent. The service dept was quick and was completed on time as promised, I would definitely recommend!

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.K. Don Franklin Ford - Service
What do you like about our products and services?

Every thing so far has been good

Report a concern   September 11, 2026 — Rated 10 out of 10 by P.E. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Informative but low pressure in and out

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

Great and fast service

Report a concern   September 11, 2026 — Rated 10 out of 10 by Mary Lewis Don Franklin Somerset KIA Service
What do you like about our products and services?

Good product and quick service

Report a concern   September 11, 2026 — Rated 10 out of 10 by M.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent team. Excellent service department.

Report a concern   September 11, 2026 — Rated 10 out of 10 by B.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was quick and easy

Report a concern   September 11, 2026 — Rated 10 out of 10 by Wanda Thompson Bryant Don Franklin Bardstown - Service
What do you like about our products and services?

Was on time and finished quickly. Friendly staff. Great company

Report a concern   September 11, 2026 — Rated 10 out of 10 by Kimberly Riley Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast friendly service with a smile. Very helpful also.

Report a concern   September 11, 2026 — Rated 10 out of 10 by David Downs Don Franklin Bardstown - Service
What do you like about our products and services?

First time doing business with Don Franklin they were very friendly and courteous will go back again

Report a concern   September 11, 2026 — Rated 10 out of 10 by Annette Hook Don Franklin Bardstown - Service
What do you like about our products and services?

Very quick and courteous

Report a concern   September 11, 2026 — Rated 10 out of 10 by Victoria Johnson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always been nice to me! I have picked up several Mary Kay cars from you all through the years! So I always follow up with service from your service department! Thanks! I have earned the use of 18 cars in 41 years and know you have delivered at least 5 of them! I bought this car from fleet department this year and continue having it serviced by you all! Again Thanks!

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice accommodation! Efficient!

Report a concern   September 11, 2026 — Rated 10 out of 10 by William Macintosh Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like the steady work that they did while servicing my vehicle unlike the Don Franklin Kia that told me the vehicle they hid things about the vehicle that was faulty. I am sure glad that Kia sent me down to Chevrolet to get it worked out. Everything turned out great.

Report a concern   September 11, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always good service and helpful

Report a concern   September 11, 2026 — Rated 10 out of 10 by Mike Vanatta Don Franklin Somerset GM Service Department
What do you like about our products and services?

Respect my time. Get the job done as promised.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Vicky Partin Don Franklin London Ford - Service
What do you like about our products and services?

Great service, and great personnel

Report a concern   September 11, 2026 — Rated 10 out of 10 by L.C.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Jordan provided great customer service in the service department.

Report a concern   September 11, 2026 — Rated 10 out of 10 by M.Y. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Reliable

Report a concern   September 11, 2026 — Rated 10 out of 10 by B.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient & friendly staff !!!

Report a concern   September 11, 2026 — Rated 10 out of 10 by B.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I like the help that I got from Dustin. Everyone worked with me to get my vehicle.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Amy Hagan Don Franklin Campbellsville Service Department
What do you like about our products and services?

I feel like the prices for services are reasonable. I have never been pressured to do other services to my car beyond what I brought my car in for. Everyone is helpful and friendly. I also like having a running record in the system of all the services I’ve had done. I feel like I am getting qualified workers who know about my make and model of my vehicle.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Christine Wagner Don Franklin Bardstown - Service
What do you like about our products and services?

amazing as always.

Report a concern   September 11, 2026 — Rated 10 out of 10 by L.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Professional staff. Friendly and helpful.

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff always willing to help


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