Customer Testimonials
Friendly staff
The service is outstanding, I didn't have a appointment and they work me fast and I was out the door and I trust you with my car
Mr Harden was really good in finding what we wanted in an Equinox. Liked the extended warranty
Actually communicated unlike the Bardstown branch
The service
They're prompt friendly very helpful always go above and beyond!
Great customer service experience. Staff is awesome. Treated me well. Thank you!
Everything was perfect
When I calledto schedule my service appointment, the agent was very knowledgeable and helpful. He gave me good information to choose what needed to be done to my truck. My service appointment was a few minutes late but everything went well and we were out the door in good time.
Joe Henderson made this process absolutely flawless. Joe has my business for life. Best car purchase experience I’ve ever had.
All the service people i met have been very nice
Great service,helpful and friendly people nice service manager
It was very good, the workers were friendly
Super friendly folks, quick service and great communication
it’s all OEM quality replacements. So it’s factory products which is perfectly fine.
Great customer Service and fast service as well. Great accommodations while I waited and no issues working on the WiFi!
The greeters were very friendly. Immediately you knew they were there for the customer. Everyone was welcoming and professional
Very professional
Great job on chevy trucks and very helpful service dept.
I purchased my Nissan Rogue in 2017. I have always had my oil changes and regular maintenance done at Don Franklin Nissan in Columbia. They are very courteous and professional.
Friendly & efficient
Professional
Direct , to the point and truthful
Loved it
The staff is friendly and helpful with every question I had. They took care of me in a timely manor.
We have had a great experience and the whole team has been super helpful!
Polite and knowledgeable
I’m z plan customer…they answered all my questions on my quest to find new truck.
I really enjoy my vehicle nice vehicle I have ever had
Friendly service. But one time I am charged for a tire rotation, the next time I am not charged. It is like the right hand does not know what the left hand is doing.
You guys took care of me during my last visit and did a great job. It took longer than originally planned but I was given a courtesy car for a few days which was very helpful.

Love my Hyundai! Employees are great and very accommodating. Highly recommend.