Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 3, 2026 — Rated 10 out of 10 by Brian Nichols Don Franklin Somerset KIA Service
What do you like about our products and services?

Best service I’ve ever had!!!

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and Friendly service your customer service team is top notch.

Report a concern   February 3, 2026 — Rated 10 out of 10 by R.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ford. Ross your salemsn

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick quality work at a reasonable price.

Report a concern   February 3, 2026 — Rated 10 out of 10 by R.C. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Excellent service, salesman and office staff who helped us. Very quick too. Thank you.

Report a concern   February 3, 2026 — Rated 9 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ease of scheduling appointments. Times abd availability of appointments

Report a concern   February 3, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Appointment on time friendly staff

Report a concern   February 3, 2026 — Rated 10 out of 10 by Christopher Hodges Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything was great everyone was knowledgeable

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close proximity
Always friendly service

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department is awesome!!

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

It was great good people working there

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Excellent

Report a concern   February 3, 2026 — Rated 10 out of 10 by B.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Thank you for getting to me as fast as you did also thank you for being so nice

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Helpful staff

Report a concern   February 3, 2026 — Rated 10 out of 10 by P.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Service is done in a timely manner and they come out and let you know how your service went.

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service and friendly

Report a concern   February 3, 2026 — Rated 10 out of 10 by J.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and friendly!!

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Customer service is the best.
My vehicle issues are always resolved.

Report a concern   February 3, 2026 — Rated 9 out of 10 by Megan Pruett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The only reason I go here is because the service guys are so nice and my vehicle was under warranty. I think it’s bs that the dealership no longer offers loaner vehicles or a discount for using the service department when you buy a vehicle there. There is no perk to buying new or at this dealership, or for going to the dealership for service.

Report a concern   February 3, 2026 — Rated 10 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

the best. from the sales crue to service. highly satisfied

Report a concern   February 3, 2026 — Rated 10 out of 10 by Rhonda Popplewell Don Franklin Russell Springs Service
What do you like about our products and services?

Seems like overall good vehicle

Report a concern   February 3, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

service writer TILLY IS ALWAYS VARY HELPFUL AND THE WORK IS ALWAYS DONE IN A TIMELY MANNER.

Report a concern   February 3, 2026 — Rated 9 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Communication and quick service

Report a concern   February 3, 2026 — Rated 10 out of 10 by Jack Whitney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service advisors keep me advised and repairs have been completed and if there is an issue…quickly resolved.

Report a concern   February 3, 2026 — Rated 10 out of 10 by Lyndel Spradlin Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable service.

Report a concern   February 3, 2026 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly!!

Report a concern   February 3, 2026 — Rated 9 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and easy

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.H. Don Franklin Monticello Service
What do you like about our products and services?

Customer service was great!

Report a concern   February 2, 2026 — Rated 10 out of 10 by M.A.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Katarina Kirby

Report a concern   February 2, 2026 — Rated 10 out of 10 by Jesse Crocker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Couldn't ask for better , everyone was great.


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