Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 9, 2026 — Rated 10 out of 10 by C.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast professional service

Report a concern   September 9, 2026 — Rated 10 out of 10 by L.H. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The friendliness and quick response of the salesman. Gauge Key

Report a concern   September 9, 2026 — Rated 10 out of 10 by David Turner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

👍

Report a concern   September 9, 2026 — Rated 10 out of 10 by D.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Always ca get in for car repair. Thanks Alvie and Luke! Great!!!

Report a concern   September 9, 2026 — Rated 10 out of 10 by A.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast, friendly service.

Report a concern   September 9, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fixed the seat and I do appreciate that so much. Explains really good all maintenance work done.

Report a concern   September 9, 2026 — Rated 9 out of 10 by S.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I like that you’re close to my home . Friendly staff .

Report a concern   September 9, 2026 — Rated 10 out of 10 by J.C. Don Franklin Auto
What do you like about our products and services?

The people

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast, always friendly, and very courteous to the customers. Service is the best.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Stacy Gregory Don Franklin Monticello Service
What do you like about our products and services?

It’s quick, easy but very thorough and professional.

Report a concern   September 9, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   September 9, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my armada

Report a concern   September 9, 2026 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly people.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Marilyn Baird Don Franklin Somerset GM Service Department
What do you like about our products and services?

The quick appt time process, check in & service

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.J. Don Franklin Monticello Service
What do you like about our products and services?

Ease of useful services and pricing

Report a concern   September 9, 2026 — Rated 10 out of 10 by M.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The salesman was very helpful and made buying a car a positive experience. He explained everything clearly and did not pressure me into buying a car. I am very happy with the car I bought! The people at Don Franklin Nissan are very kind, knowledgeable,
and helpful!

Report a concern   September 9, 2026 — Rated 10 out of 10 by S.K. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Availability to have many choices, warranty that is offered, and location.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Gina Nichols Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Great customer service! Very helpful, wonderful staff. The second car I have purchased from you. I will definitely recommend you to others.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Wyatt Franklin Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great people all the way around would for sure do buisness with again!

Report a concern   September 9, 2026 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly, courteous, and informative.

Report a concern   September 9, 2026 — Rated 10 out of 10 by R.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff were friendly, knowledgeable and truthful during the process. Straight to business and professional.

Report a concern   September 9, 2026 — Rated 10 out of 10 by Christopher Hoosier Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Unmatched customer service before and after the sale.

Report a concern   September 9, 2026 — Rated 10 out of 10 by J.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

My salesman was the best I ever had.

Report a concern   September 8, 2026 — Rated 10 out of 10 by Theresa Winegardner Don Franklin Somerset KIA Service
What do you like about our products and services?

I thought this was a very easy car buying experience. I really love and and am very happy with my new (to me) vehicle. Paul was super friendly and helpful, I would definitely recommend him to others. I would also recommend this dealership to anyone looking for a vehicle!

Report a concern   September 7, 2026 — Rated 10 out of 10 by Tammy Werner Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam was awesome.

Report a concern   September 7, 2026 — Rated 10 out of 10 by Natalie Pompa Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy to get a service done..Love all the advisors there especially Jennifer & Ron!..

Report a concern   September 7, 2026 — Rated 10 out of 10 by M.O. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

From making the appointment to paying for the service, everyone I encountered was polite and helpful.

Report a concern   September 7, 2026 — Rated 10 out of 10 by David Berrios Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was very good and done timely.

Report a concern   September 7, 2026 — Rated 10 out of 10 by L.Q. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service. Mercy friendly and professional advisor. Advised onward what I needed any nothing more.

Report a concern   September 6, 2026 — Rated 10 out of 10 by F.F. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We've been customers of Don Franklin for years and love the service we get there.


Privacy Policy