Customer Testimonials
The people helping you with your needs and great service
Don’t really know anything about the product. But the staff is super friendly and helpful. They have always answered any questions I’ve ever had and I appreciate that so much.
I appreciate the professionalism that is shown and the work that they offer. They are friendly and helpful.
Helpful and friendly
Scaling an appointment with super easy the staff was helpful friendly. It made me feel like an important customer service was quick and they got us out after making the needed repairs. I would like to thank everyone at Dan Franklin for making my car buying and service. needs a wonderful experience.
Top tier customer service, very efficient and fast.
The service department is very courteous and are helpful in letting you know what is needed to keep your vehicle compliant with the warranty and I would recommend Franklin Ford in Columbia to anyone
Reasonable prices and quick service
They are very professional
Reasonable price for an oil change and quick service.
Kept me informed
Friendliness. Professional and great serves!
I like you guys back in the shop. They do an excellent job and your service people are on the ball. Also, if it won for Ross, I wouldn’t have bought that truck. Thank you very much.
Costumer Service from the beginning to the end was amazing.
Always friendly and finished work in a timely manner.
I like it doesn't take long to get an oil change.
The gentleman that assisted me at the check in and check out was so kind. Made the experience very easy
Helpful and timely.
Professional employees
Great service!
Very precise
The work you guys did, seems to have my vehicle running great, as of now!!
Everyone in th service department was very friendly. I was in and out with my oil change and tire rotation!
Longtime Hyundai owner. Great customer service.
Don Franklin service was fast and friendly with answering questions about the service process.
The services personnel were very friendly and helpful. Great experience.
Convenience
Not much at this time
Since Inhave. Web trying to purchase a Teala and ca not get a response ae
Professional and knowledgeable staff.
I love my Nissan Maxima and my sales person Brian has remembered me for three years and he's very personable. Chris in Service department is always very thorough and personable also. However I hate these surveys!