Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by W.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

You have great cards they're low mileage low on gas I mean the gas doesn't cost that much to fill up a tank it'll take you wherever you want to be got nice style great shapes great colors also you can get your car service and it stays in great working order

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.G. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very great customer service awesome to work with . Always been understanding to get .Emma mmmm

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You found the car I wanted, 2025 Z with red and black paint, and you found one. I looked for 2 years for one. I absolutely love my ‘Z’

Report a concern   April 29, 2026 — Rated 10 out of 10 by Tina Davis Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, easy to schedule and quality work.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Our salesman was aesome

Report a concern   April 29, 2026 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and explains what work was done.

Report a concern   April 29, 2026 — Rated 10 out of 10 by A.A. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Service was great. The staff is very helpful and friendly. They dont mind to help you as the costumer to get the best deal made.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Marcel Lolonga Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service is so professional and they are very friendly and understanding

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly always up front with what's going on with my car

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good cars, good service, good sales people

Report a concern   April 29, 2026 — Rated 10 out of 10 by James Wiley Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We were very impressed with our sales person. Raleigh. He was very understanding and helped us, even though we didn’t purchase a car.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly people and immaculate waiting areas

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Spot on!!! The best work. Came out running like brand new again

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.J. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very good device and very friendly staff

Report a concern   April 29, 2026 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly exceptional service and good vehicle selection! Love my equinox!

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

They are quick so I'm not there all day just to get an oil change. Staff are friendly.

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The dealership is top notch and the service department is awesome!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Brenda Walters Don Franklin London Ford - Service
What do you like about our products and services?

All is good

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Polite and quick sevice

Report a concern   April 29, 2026 — Rated 10 out of 10 by Don Haygood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was so nice and friendly and they helped the best they could and I will always bring my car back to you guys. Thank you.

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love my SUV , the service was great !

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The employees are very friendly and helpful in the service department.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Shannon Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was very thorough, honest and didn’t try to needlessly up sale services not needed. I was told what the problem was and was given the opportunity to make an informed decision before any work took place.

Report a concern   April 29, 2026 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and on time

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

It was nice

Report a concern   April 29, 2026 — Rated 10 out of 10 by A.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Like Toyota products and have very good service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and great product and great customer service

Report a concern   April 29, 2026 — Rated 9 out of 10 by Louis Barnett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The frequent updates on the status of my vehicle without having to inquire.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Products great service wanted car license in pike and told 3 different people but it was done in laural county called back suppose to correct it but didn’t everything else was great


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