Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I like how fast you all get the people in and how nice you all are

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Updated quickly
Repairs super fast
Smooth quick process

Report a concern   August 14, 2026 — Rated 10 out of 10 by E.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional treatment by phone and in person. Easy scheduling of appointment appointments. Completion of work on time. Acceptable price.

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I went in to look for a very specific vehicle and they found exactly what we needed at another location. It was delivered to the local dealer the next day and we made the purchase. No haggling. Easy.

Report a concern   August 14, 2026 — Rated 9 out of 10 by Paul Parker Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department did a quick and thorough service on my 22 Chevy Silverado while I waited in the comforts of their waiting area. Efficient and friendly service!

Report a concern   August 14, 2026 — Rated 10 out of 10 by Don Griffin Don Franklin Ford - Service
What do you like about our products and services?

Customer service is top notch.

Report a concern   August 14, 2026 — Rated 10 out of 10 by C.H. Don Franklin London Ford - Service
What do you like about our products and services?

Have own Ford products all my life and probably continue

Report a concern   August 14, 2026 — Rated 10 out of 10 by Roger Joseph Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and great service

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly & quick service. I would recommend a better coffee station. 😂🤷🏻‍♂️

Report a concern   August 14, 2026 — Rated 10 out of 10 by B.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service was very good but charged a ridiculous price to pay with a debit card!

Report a concern   August 14, 2026 — Rated 9 out of 10 by Jennifer Hylton Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly. Always get my vehicle back in great shape.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Cindy Loyall Don Franklin Ford - Service
What do you like about our products and services?

Service was great. Didn’t wait long, got in and out quickly.

Report a concern   August 14, 2026 — Rated 10 out of 10 by Keith Grindle Don Franklin Campbellsville Service Department
What do you like about our products and services?

Frirndly and knowledgable.

Report a concern   August 14, 2026 — Rated 10 out of 10 by P.M. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service

Report a concern   August 14, 2026 — Rated 10 out of 10 by James O'Dillon III Don Franklin Bardstown - Service
What do you like about our products and services?

Jen Van Arsdale’s service

Report a concern   August 14, 2026 — Rated 10 out of 10 by Karen Froman Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional and sufficient!!

Report a concern   August 14, 2026 — Rated 10 out of 10 by Flora Tungate Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great people will help you out & work you in if need be

Report a concern   August 14, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I can get an appointment quickly and be in and out in a reasonable amount of time time.

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service

Report a concern   August 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast , efficient and berry professional. Excellent customer service and great service.

Report a concern   August 14, 2026 — Rated 10 out of 10 by K.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department is very prompt and professional. They get my cars needs taken care of and get me on with the rest of my day.

Report a concern   August 14, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always able to get an appointment quickly and able to get the services done quickly.

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Nice people

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Was able to squeeze me in short notice.

Report a concern   August 14, 2026 — Rated 10 out of 10 by B2m Plumbing Don Franklin Ford - Service
What do you like about our products and services?

Strait forward service and good work

Report a concern   August 14, 2026 — Rated 10 out of 10 by John Johnson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very knowledgeable and helpful.

Report a concern   August 14, 2026 — Rated 10 out of 10 by V.P. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast service, very good service guys

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.S. Don Franklin Ford - Service
What do you like about our products and services?

Easy to come to the service department

Report a concern   August 14, 2026 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

I like the people

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked how they diagnosed the problem and knew what the solution was! I drove it to Danville Ky today and it ran very well! 😛


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