Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Eugene Roenker Don Franklin Russell Springs Service
What do you like about our products and services?

I been going there for 4 + years both truck and car there are thr best..

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The service department was very prompt in scheduling our appointment for a recall on our vehicle. We dropped the vehicle off and was called in a very timely manner to let us know the recall was completed and our vehicle was ready to be picked up! Everyone was so courteous and kind! Don Franklin Somerset Hyundai Service Department is highly recommended!

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.O. Don Franklin London Ford - Service
What do you like about our products and services?

Speed

Report a concern   April 11, 2026 — Rated 10 out of 10 by Gary Meacham Don Franklin Lexington GM Service Department
What do you like about our products and services?

The service writer was really helpful. You will have all my service work

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly good service

Report a concern   April 11, 2026 — Rated 10 out of 10 by K.C. Don Franklin Ford - Service
What do you like about our products and services?

The service was great

Report a concern   April 11, 2026 — Rated 10 out of 10 by William Wright Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Salesman wasn't pushy.Salesman was knowledgeable and informed me of services that I was not aware of for my truck.Seamless transition from old to new vehicle.I told them what I was interested in.In 24 hours they had one on the lot.Excellent sales and service.No tricks ,just treats.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ryan Parman is a great person. He volunteers in the community. As soon as I saw him in the parking lot. I felt at ease .

Report a concern   April 11, 2026 — Rated 10 out of 10 by Michael Howell Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ya'll did a great job in fixing my truck and the price was less than I expected.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Melia Powers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Clean and nice. I love my Ford Edge

Report a concern   April 11, 2026 — Rated 10 out of 10 by I.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is courteous and knowledgeable

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff, quick service. You should change the music back to the Message.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service! Was able to drop my vehicle off and received a phone call when it was ready for pickup. Fast service too!

Report a concern   April 11, 2026 — Rated 9 out of 10 by T.A. Don Franklin London Ford - Service
What do you like about our products and services?

Service

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

The family feel atmosphere God bless you

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s a dealership

Report a concern   April 11, 2026 — Rated 10 out of 10 by N.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When you have an appointment yo get in. On time Jennifer keeps me well informed and gives me good advice they wash your car when the service is complete which makes it real nice I really like my Rouge

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quality products and great service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, quick service. Convenient to schedule. Competitive pricing.

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Staff friendly, knowledgeable.

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.Y. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service is completed in a timely manner and the advisors are respectful

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service and great customer service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   April 11, 2026 — Rated 10 out of 10 by Glennie Roark Don Franklin London Ford - Service
What do you like about our products and services?

I bought my car from Franklin and I will buy again they have the best people to help you

Report a concern   April 11, 2026 — Rated 10 out of 10 by H.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great customer service! And great prices!

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.G. Don Franklin Monticello Service
What do you like about our products and services?

Staff was extremely friendly and helpful in a time of need. The team worked me in and got the problem resolved very quickly!

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very punctual and I really like that. Have not had my first service yet but I’m not dreading it.

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Very through and telling exactly what all was done on my car

Report a concern   April 11, 2026 — Rated 9 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenient hours and quick in and out

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service has been great every time


Privacy Policy