Customer Testimonials
The staff is very friendly and helpful. They always ask before doing extra repairs and service is done in a timely manner.
Great service.Quick results fixed it pretty quick
Willing to answer questions, and very knowledgeable
Everything
Friendliness
The people who work in the service department are very conscious of their own personal work actions toward customers. I was told when I commented on their great attitudes that the people who work in the Columbia store keep customer service and respect as their first priority.
GM parts fast friendly service
Cody is hands down the best car salesman I’ve ever dealt with! He was honest, patient, and made the whole process easy and stress-free. He actually listened to what I wanted instead of trying to upsell me. I was confident and taken care of - not pressured. If you’re looking for someone who truly knows how to treat customers right, he’s your guy! Also, Jason from the finance department. He worked hard as well. Getting my loan and my payments just as I requested.
My first time dealing with Don Franklin and they were very professional in their dealing with me on a new car purchase
Friendly, helpful staff
Good service experience
The people working there are very organized and knowledgeable. They are well informed about the service that they are providing, and can answer any questions you might have. I have been very satisfied with the care of my car over several years.
Extremely friendly and knowledgeable.
Take everything in stride and do everything to make your experience comfortable and family type attitude.
I will return mainly because couple of the men have been there for years back when I bought 6 or more vehicles there.
Name removed, Army Retired
Great customer service!!. Really like the G70.
I like that the employees are so knowledgeable and helpful, and always very kind.
Everything
They were polite—took my vehicle right in.
Wonderful experience took care of my needs. Friendly , courteous.
Polite and fast service.
All good
Very clean and nice dealership. I was greeted very kindly and efficiently. Very pleasant experience.
You are always eager to take care of our vehicles. Everyone is always friendly and the service calls don’t take much time.
Service techs are well trained and able to answer any questions we had. Also services were rendered in a very timely manner.
Brad harm was really great to work with. He kept in constant communication with me regarding my vehicle and gave me updates as needed. I appreciated his kindness and assistance. I trust this place 100% with my vehicle.
Service is great!!! Staff is very friendly and helpful!
Great place to purchase a vehicle and have it serviced.
Nathan in service is fantastic
Everything
I like the kind greeting, smiles and professionalism
Service was prompt and kind