Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Amazing staff in all departments

Report a concern   May 16, 2026 — Rated 10 out of 10 by L.B. Don Franklin Ford - Service
What do you like about our products and services?

They are friendly and glad to help solve your problems.

Report a concern   May 16, 2026 — Rated 10 out of 10 by L.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The ease of making an appointment!
The kindness of the people who work there.
Fast dependable service!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Georgia Banks Don Franklin Lexington GM Service Department
What do you like about our products and services?

The excellent products and service.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Bulah Campbell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally nice and accommodating made our service call go smoothly.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Camelle Bell Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the people in service !!!

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love the 2026 palisades.

Report a concern   May 16, 2026 — Rated 10 out of 10 by C.E. Don Franklin Ford - Service
What do you like about our products and services?

Super fast service and really nice to work with

Report a concern   May 16, 2026 — Rated 10 out of 10 by G.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Can’t beat 10/10

Report a concern   May 16, 2026 — Rated 10 out of 10 by Roy Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

The gentleman at the counter took extra steps with see what was wrong with my heated seat button. He went out of his way to make sure that I was taken care of.

Report a concern   May 16, 2026 — Rated 10 out of 10 by D.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous and friendly. Doug is always great

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They figured out what was wrong and got it fixed. Also let me borrow a vehicle while they were repairing mine.

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly, and quick I didnt have to wait long at all,

Report a concern   May 16, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great to work with!

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to schedule and convenient location

Report a concern   May 16, 2026 — Rated 10 out of 10 by John Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service Great people

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.M. Don Franklin Ford - Service
What do you like about our products and services?

Great service and wonderful employees!

Report a concern   May 16, 2026 — Rated 10 out of 10 by Lisa Brumley Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got to the problem and they fixed it

Report a concern   May 16, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service advisers are fantastic to deal with

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mattie Bartley Don Franklin Ford - Service
What do you like about our products and services?

Curtis and the team were outstanding to work with! From start to finish they handled all interactions with top tier customer service. Curtis helped me and answered all questions through out the entire process. The repair was completed in a timely manner. The process with quick and efficient. I appreciate the team at Don Franklin!

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Durability efficiency and prompt service really love the gas mileage on my hybrid Camry 💜and I love my Tundra Rock warrior most the power when I need it !

Report a concern   May 16, 2026 — Rated 10 out of 10 by William Menear Don Franklin Bardstown - Service
What do you like about our products and services?

Good service department. On time an do good work.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Doug Guthrie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My issues were resolved quickly

Report a concern   May 16, 2026 — Rated 10 out of 10 by Terry Baker Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The always do an outstanding. In addition, they leave the inside of my car clean as it was when I brought it in for an oil change and tire rotation. The price for the service was also fair and done the right way. This is the only plays that I take my 2021 and 2022 Ram for any kind of maintenance. It’s because I trust them and with me that goes a long way.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Haleigh Workman Don Franklin CDJRF Sales Department
What do you like about our products and services?

Between Micheal, Dawson, and Byron, we had an amazing experience at Don Franklin Nissan(the other employees were also very kind these are just who we dealt with the most). Before purchasing from them, we had tried another dealership that told us nobody would be able to do anything for us because of how far upside down I was in my previous vehicle.

Dawson took that as a challenge and worked hard to get us the best possible outcome. The whole team went above and beyond for us, and we truly could not be happier with everything they were able to do. We are so thankful for the kindness, honesty, and effort they put into helping our family get into a new vehicle!

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All professional and nice

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly service not feeling pressured

Report a concern   May 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Selling quality products and service is fast and reliable.

Report a concern   May 16, 2026 — Rated 10 out of 10 by I.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty allows you to feel safe about your purchase for a good amount of time, the cars have a nice design, and the price is not horribly expensive

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The technician was competent and informative


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