Customer Testimonials
Easy to make appointment to service department. Everyone was very kind and explained things to me.
Easy to get vehicle serviced.
Don Franklin C-ville has always done right by me and my family. Whether we are buying new vehicles or coming in for regular service. I wouldn’t want to do business with any other dealership.
Scheduled it for the day you worked on it!
Everybody was super nice a d helpful
They always go the extra mile to make you feel like a valued customer
Easy to manage appointments. Always helpful in answering all my questions
Everything.
It's the only dealship I go to.
Good selection, prices and friendly helpful staff
Great Customer Service and Excellent Service Advisors. They are the Best after sale team I have ever seen out of the many vehicles pitched down through the years. If you are thinking of buying a KIA you can rest assured that it will be taken care of as you enjoy your vehicle.
Great service
It is very easy to get an appointment for the services I need for my car and the staff are accommodating!!!
Very nice facility with courteous & friendly staff. Had to wait about an hour for my service/repairs, and was quite comfortable.
Everyone’s attitude was great.
Convenient and easy to use. Helpful and respectful employees. Treated with respect, courtesy, dignity, and kindness.
Answered my questions. I was given an estimate of the cost and my appointment for service was made quickly My car was picked up and repaired and then was delivered back to me. All the people involved were very courteous and helpful.. I appreciate Don Franklin Ford.
Professional kept me updated all along the way
Got our car in and out quickly
Service
Very friendly staff was done in a very timely manner
My vehicle is dependable, comfortable, and a good looking car. I like the warranty you give and your service department is prompt and reliable. This is my fourth KIA. My only complaint is that you keep discontinuing vehicles that I like, for instance the Amanti and the Stinger
Very professional and accommodating.
Quick oil change and a nice place to wait. Very accommodating
This was my first visit to the new service station. Everyone was so pleasant and helpful. I was very pleased with the service.
I very much appreciate Brad in the service department!
No
Fast service
Friendly. Did as they promised
Fast and thorough and everybody is very polite
all good no complaints about