Customer Testimonials
Jamal sold me my 2019 Kona. When I get my oil changed, I visit Jamal in his office box and we sit, talk easy easy just like family. The service department is truly amazing. Their work on my kona is efficient and the best with never a problem. The ones working in the service department are also easy easy just like family. The ones in the scheduling department answering phones are the same, easy easy just like family.
I'm good easy easy to all of them also. Never a problem. I appreciate everyone at Don Franklin Hyundai Lexington. My kona and all these people are the best. I care and they care. Jesus cares
Very good service
A super clean showroom and amazing staff. Jasmine Beard was a delight and very informative.
They are a wonderful bunch of people always friendly and helpful not only at Glasgow but at all your dealerships that i have been at to have my car and truck serviced all are very friendly and very helpful thanks again you guys are awesome thank you very much
Easy to get in, customer service is always solid.
your service department is great i have had no problems at all they have taken good care of me and my car
Friendly customer service.
Friendly
People
Service is great, and prompt, friendly staff and salesman,
Everyone was polite and helpful. Waiting area was thoughtfully designed. Car was clean upon pick up.
The service was very fast and convenient
Well I come to have a couple recalls done on my Explorer. Done it really fast. If I'd known it wasnt got.to take long i would have stayed. From the time I dropped it off 24.mins later they called saying it was all done. Replacing the pullar covers on both sides and a fan relay.
Efficiently &personal attention.
Prompt and friendly service. Have had nothing but excellent service each and every time I have been there. Highly recommend this location for any and all needs.
I never get nothing but perfect service at Don Franklin auto sales whether I’m in Corbin, Kentucky Columbia, Kentucky or Bowling Green Kentucky, Kentucky at the Kia dealership at Don Franklin owns perfect all the way around
It is a luxury vehicle with more than I expected! It was missing a charger at no fault to the Elizabethtown dealership I purchased from. They promptly got the vehicle I wanted from London KY not knowing it was missing the charger for my Hybrid. David took one from another vehicle so I wouldn't have to wait for the ordered one. Benny was very knowledgeable and quite persuasive in a respectful way. There was another gentleman that was very helpful with setting up Lincoln Way.
Nice inventory of suvs ,reasonable prices and Mike Elkins was a very knowledgable and pleasant salesman
Excellent service! Staff was friendly and gave all the nessisary time to deal with any and all issues and requests with out and rush.
The all around service provided, from maintenance, to repair unexpected issues, and in this case of mine, I had hit an animal carcass in the road, causing quite a bit of damage underneath the van, and the service department worked with and communicated with me and the insurance co. There was absolutely none of the time consuming back and forth beteeen service and insurance, saving me time and headache, and all questions were answered and done so promptly.
Really like the Cadillac xt5. Debbie wanted to go back to Cadillac and loved the style. Chad Hatcher was a great guy and very knowledgeable of car. Everyone at Franklin Cadillac was respectful and courteous. Highly recommend!
Everyone is very professional and does a fantastic job!
Excellent service and negotiations. Staff was friendly and gave all the time necessary to deal with any issues or requests with out any rush
I’m very pleased with the Rogue and the service department.
Good people to deal with and they inform you about whatever questions you may have. They treated me right.
Courteous and quick
Don’t have to wait long. Very friendly people. That what I like
Friendly people
Great deals on new & used vehicles (thank you Joe and Michael); great service staff including Nathan & Lamar; great parts department and pricing. Tim, Fred, and Jimmy always do me great in parts.
Professional service department.