Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were prompt in servicing our vehicle according to our scheduled appointment and very knowledgeable about all questions I had and the service Lady was very friendly and helpful concerning our entire service time that we were there

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff helpful and professional very good environment overall a good experience

Report a concern   August 12, 2026 — Rated 10 out of 10 by Dave Rankin Don Franklin Monticello Service
What do you like about our products and services?

The team was awesome from start to finish. I’ll gladly come back to this store for service and a new car when ready to purchase

Report a concern   August 12, 2026 — Rated 9 out of 10 by John Grundy Don Franklin Campbellsville Service Department
What do you like about our products and services?

You have the latest equipment and can do more than other shops

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great business and service just need to work on phone communications system with customers better

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly and helpful!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent service dept. Service dept staff are super fantastic and friendly. Big improvement!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by E.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Easy to schedule

Report a concern   August 12, 2026 — Rated 10 out of 10 by Scotty Young Don Franklin Burkesville Service Department
What do you like about our products and services?

Service staff is always friendly and very thorough when explaining stuff about my vehicle. Highly recommend this dealership for all service needs.

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is absolutely great!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by David Hall Handh Properties Management Llc Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and easy.

Report a concern   August 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Monticello Service
What do you like about our products and services?

They are very curious and caring about your problems. Thanks

Report a concern   August 12, 2026 — Rated 10 out of 10 by Joan Stoehr Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service was great

Report a concern   August 12, 2026 — Rated 10 out of 10 by Allison Murdock Don Franklin Monticello Service
What do you like about our products and services?

They are super fast. Super nice and always accommodating.

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service is always fast and efficient and the employees are nice.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Lori Price Don Franklin CDJRF Sales Department
What do you like about our products and services?

I am a long time Nissan owner. Love all the vehicles I have had. I always get good attention and service!!

Report a concern   August 11, 2026 — Rated 10 out of 10 by V.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Convenient friendly knowledgeable service

Report a concern   August 11, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient in getting the service needed done.

Report a concern   August 11, 2026 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good quality products and services

Report a concern   August 11, 2026 — Rated 10 out of 10 by J.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and great people

Report a concern   August 11, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendlyness

Report a concern   August 11, 2026 — Rated 10 out of 10 by A.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Costumer service was excellent. Told me exactly what they had done to fix my car. I will highly recommend them to everyone

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.W. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly, helpful staff

Quick turn around to get appointment

I like the “check up sheet with the red, green, yellow.

Report a concern   August 11, 2026 — Rated 10 out of 10 by James Curry Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service writers service techs and office staff are very nice and helpful

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had rusty lugnuts on my new Telluride’s and they are fixing me up with new ones at no cost.

Report a concern   August 11, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty Roberts was so helpful amd accomidating, i would tell anyone to go see her… pricing is fair and the warranty is a big plus that others dont give… they have worked with me to make it such a pleasant purchase

Report a concern   August 11, 2026 — Rated 10 out of 10 by L.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

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Report a concern   August 11, 2026 — Rated 10 out of 10 by M.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Always courteous and helpful.. my vehicle is always done in a timely matter .

Report a concern   August 11, 2026 — Rated 10 out of 10 by Jermey Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy fast reliable service, very helpful friendly and informative


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