Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 1, 2025 — Rated 10 out of 10 by Alta Smith Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was very polite and kind and helpful products good quality

Report a concern   November 1, 2025 — Rated 10 out of 10 by Thomas Kirby Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How friendly, and how fast they are to us customers..ty ghys6

Report a concern   November 1, 2025 — Rated 10 out of 10 by Whitney Dye Don Franklin Somerset KIA Service
What do you like about our products and services?

My Service took some time but it made me more confident that the issues were investigated thoroughly. Staff was very attentive if I had questions they tried their best to answer them for me or find an answer if they weren’t sure.

Report a concern   November 1, 2025 — Rated 10 out of 10 by R.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Staff was real friendly and helpful in getting my vehicle serviced. Really good experience!

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and accommodating

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, competitive price and they leave the car looking same as when you dropped it off. I love that I can trust they know how to work on my car as a certified Hyundai mechanic.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Andrea Willhite Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Helpful and friendly.

Report a concern   November 1, 2025 — Rated 10 out of 10 by K.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always friendly. They trying their best to help everyone no matter the situation.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Lisa Robbins Don Franklin London Ford - Service
What do you like about our products and services?

Service is wonderful and I Love my vehicle

Report a concern   November 1, 2025 — Rated 10 out of 10 by Jonathan Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service brandon record is amazing 5 stars

Report a concern   November 1, 2025 — Rated 10 out of 10 by Jimmy Scott Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service and great people

Report a concern   November 1, 2025 — Rated 9 out of 10 by G.P. Don Franklin Bardstown - Service
What do you like about our products and services?

We have been doing business with you for years bought several new vehicles from you it was reasonable good job On my Camaro 2023 but didn’t wash it 2 hrs

Report a concern   November 1, 2025 — Rated 10 out of 10 by Brian Hatmaker Don Franklin London Ford - Service
What do you like about our products and services?

Staff are friendly and professional. They take care of our service needs.

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was fast and friendly! Environment was very clean & staff were all professional!

Report a concern   November 1, 2025 — Rated 10 out of 10 by W.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The salesman was knowledgeable and answered all my questions

Report a concern   November 1, 2025 — Rated 10 out of 10 by G.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Outstanding service with top of line factory parts.

Report a concern   November 1, 2025 — Rated 10 out of 10 by J.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Great service! Friendly and helpful staff! They are very thorough with what I need and go out of their way to make sure that I get what I need.

Report a concern   November 1, 2025 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very accommodating especially John berry and Ron abramson

Report a concern   November 1, 2025 — Rated 9 out of 10 by S.G. Don Franklin Monticello Sales
What do you like about our products and services?

I think the Ram trucks are a good truck. The people at Don Franklin were good to work with.

Report a concern   November 1, 2025 — Rated 9 out of 10 by K.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

*

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.F. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Excellent service. Thanks

Report a concern   November 1, 2025 — Rated 9 out of 10 by M.R. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I'm still waiting on you

Report a concern   November 1, 2025 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were quick and to the point.

Report a concern   November 1, 2025 — Rated 10 out of 10 by M.J. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Sincere caring about your customers and wanting to please

Report a concern   November 1, 2025 — Rated 9 out of 10 by T.S.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

All were friendly, and seemed knowledgeable in the product they were selling

Report a concern   November 1, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and timely.

Report a concern   November 1, 2025 — Rated 10 out of 10 by Joseph Houp Don Franklin Somerset KIA Sales
What do you like about our products and services?

They beleave in getting you the car you like at a price you can make work

Report a concern   November 1, 2025 — Rated 10 out of 10 by Thomas King Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly staff. Knowledgeable about the product.

Report a concern   November 1, 2025 — Rated 10 out of 10 by D.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly service, great honest prices, good inventory.

Report a concern   November 1, 2025 — Rated 10 out of 10 by A.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I’ve had a couple of rams now they seem to be pretty good vehicles and I like the customer service and they are always nice and willing to help me with anything I need


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