Customer Testimonials
Excellent service
Good car with a very friendly business
Price-the people work there-ease getting and timely work done. And information about what going on with job.
Don Franklin is an A PLUS Dealership! Every single person we have dealt with in all departments; sales, finance, parts and service has been kind, caring and efficient. This is an obvious reflection of an owner that is committed to providing the finest product possible to his customers. We will certainly continue to express our delight with our experiences to our friends, neighbors and acquaintance's! Thank You, each and every One!
Friendliness of employees and ease of scheduling appointments through the service department on-line.
I love everything
Your sales team was very helpful and understanding, especially when I brought back the first car because t wanted the hrbrid version. A special tanks to James, Collin, Taylor and Olivia!
The staff was very informative and friendly. Emily helped answer every question I had and made sure to be honest and open about everything. Really enjoyed my experience with her.
Everyone we talked to was personable, we didn't feel pressured, but they worked quickly because we were on a ticking clock to get a new car. Chad, Trevor, Misty, Marcus and others took great care of us and helped us through the process. I am so excited to own the first new car I've ever had!
Good fast service
Associates are great! Exhausted all options for me! Tanner at Bardstown location is phenomenal!
Service was taken care of quickly. Staff was very friendly
Super fast and not a hassle like I thought it would be! They worked with me even with not so great credit and I love my car!
Great people very friendly and works with you
The service personnel were amazing as always! Can't say enough about how nice and professional they are. Top notch!!!
Friendly service and great people to work with
This service was fairly quick and in the time period the management told me and I've always been satisfied with the work performance.
Fast friendly service
Exceptional service with a smile
Super friendly staff, quick service, and honesty...thank you! Would definitely buy a car from here again!
Friendly people, welcoming waiting area, service left car clean and all settings reset properly- necessary service described but never pushed to have other service that's not necessary
The staff is very professional, courteous and prompt.
Quick and through services.
Very quick and gets job done.
Service man got me in and out in a reasonable time
I trust Gene Whitaker.
You were already booked for January but since I only had one car you went ahead and let me bring my car in and within 2 days had my car back to me. Very appreciated.
Large selection and friendly staff. Everyone we dealt with was very helpful and professional
Wonderful and helpful sales associates.
Friendly and efficient customer service