Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great quick service

Report a concern   April 9, 2026 — Rated 10 out of 10 by E.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department personnel friendly and helpful.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The sales team is great!

Report a concern   April 9, 2026 — Rated 10 out of 10 by Dewey Halcomb Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service, there was awesome, would recommend anyone

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nice, always have own a Nissan.

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great service! Prompt and efficient

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They are very helpful and willing to answer any questions I may have.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.V. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly and informative personel

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I have owned many kia cars and suvs. They have always shown to be a good quality vehicle.

Report a concern   April 9, 2026 — Rated 10 out of 10 by James Flowers Don Franklin Ford - Service
What do you like about our products and services?

Always buy Ford vehicles at Franklin Ford. Your service dept is excellent. Ed in service dept is great to work with.

Report a concern   April 9, 2026 — Rated 10 out of 10 by Crystal Crabtree Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent service went above and beyond to make sure I got back to work on time

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick, easy and professional

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Easy to schedule

Report a concern   April 9, 2026 — Rated 10 out of 10 by Gillis Ashley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have been bringing my vehicle in for service since I purchased the vehicle. The service is always spot on.
The service advisor interaction is always super. Chris is excellent at his job.
Thanks.

Report a concern   April 9, 2026 — Rated 10 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

service was great!

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I bought a truck there and they were very helpful. I have had my truck serviced there two times and both times they were friendly and quick.

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was advised what the problem was, the status of when the part was ordered and the work was finished the day the part was received.

Report a concern   April 9, 2026 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great vehicle

Report a concern   April 9, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

That you all picked up my vehicle and brought it back. It’s very hard with my work schedule to get it there

Report a concern   April 9, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was great!

Report a concern   April 9, 2026 — Rated 10 out of 10 by B.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very kind, quick, and thorough

Report a concern   April 9, 2026 — Rated 10 out of 10 by Greg Maggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The people you currently have are the best!

Report a concern   April 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone in service is so helpful

Report a concern   April 9, 2026 — Rated 10 out of 10 by George Duprey Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We have bought three SUV’s from Don Franklin and not one time have we ever had a bad experience with sales or service. We would highly recommend Don Franklin and will buy again in the future

Report a concern   April 9, 2026 — Rated 10 out of 10 by I.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Timely friendly

Report a concern   April 9, 2026 — Rated 10 out of 10 by Wanda Devine Don Franklin Bardstown - Service
What do you like about our products and services?

Speed and warranty

Report a concern   April 9, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Overall, everybody was courteous and motivated. At least three people approached me during my ninety-ninute stay to ask me if all was well. Prior to leaving, I commented to the Service Department how pleasant my experience was.

Report a concern   April 9, 2026 — Rated 10 out of 10 by L.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Excellent customer service

Report a concern   April 9, 2026 — Rated 10 out of 10 by A.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is always welcoming and efficient.

Report a concern   April 9, 2026 — Rated 10 out of 10 by T.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Original parts and superb service


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