Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 23, 2026 — Rated 10 out of 10 by E.G. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I liked working with Greg and Ralph. Great service and environment at this location. Price just wasn’t right for a used vehicle

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

They have been dependable vehicles and service
Report a concern   February 23, 2026 — Rated 10 out of 10 by A.K. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I really appreciate how willing the associates were to help me.

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.U. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt and courteous service
Report a concern   February 23, 2026 — Rated 10 out of 10 by P.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s easy inconvenient and all the service people are very nice
Report a concern   February 23, 2026 — Rated 10 out of 10 by Barry Proctor Don Franklin Somerset KIA Sales
What do you like about our products and services?

I have bought 3 cars from this dealership, fantastic service

Report a concern   February 23, 2026 — Rated 10 out of 10 by V.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department is amazing!
Report a concern   February 23, 2026 — Rated 10 out of 10 by Fred Asher Don Franklin Somerset KIA Sales
What do you like about our products and services?

You all help everyone in anyway you can

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great service

Report a concern   February 23, 2026 — Rated 10 out of 10 by Chelsea Smiddy Don Franklin Somerset KIA Sales
What do you like about our products and services?

They always help there customers out

Report a concern   February 23, 2026 — Rated 10 out of 10 by L.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Purchase was quick and simple. Pricing was the best I found.

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.F. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The friendly salesman

Report a concern   February 23, 2026 — Rated 10 out of 10 by C.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Real good to deal with.Car arrived good time and condition.Todd was a great sales rep.and Chad the driver was very good .Would buy again.
Report a concern   February 23, 2026 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, timely service

Report a concern   February 23, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty was very helpful and very attentive and professional! She was great.

Report a concern   February 23, 2026 — Rated 9 out of 10 by A.M. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Demetrius was great working with us on potentially buying a vehicle.

Report a concern   February 23, 2026 — Rated 10 out of 10 by R.L. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The people where nice

Report a concern   February 23, 2026 — Rated 10 out of 10 by B.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I have purchased several new vehicles in my time but this is by far the best. From the time I drove on the lot and until I drove off it was a no hassle kind of day. The salesman knew how to communicate with us and understand our needs. Then we finally got in the business and was met with hello’s, can I get you something to drink and how are y’all doing. This is the best car dealership I have ever been to.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Darrell Mills Don Franklin CDJRF Sales Department
What do you like about our products and services?

Just good people, easy to deal with 5 star!
Report a concern   February 23, 2026 — Rated 10 out of 10 by Ray Griffin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good value, excellent service and care about customer
Report a concern   February 23, 2026 — Rated 10 out of 10 by Linda Parker Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I liked the salesman and the price
Report a concern   February 23, 2026 — Rated 10 out of 10 by Renee Miller Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Don franklin Nissan does a great job and in timely fashion .friendly people there working !Allen takes care of my car needs and to what expect at my next service. Thank you Renee miller

Report a concern   February 23, 2026 — Rated 10 out of 10 by M.T. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We had an amazing experience purchasing a new vehicle with Xavian Tellis as our sales professional!

Report a concern   February 23, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

No pressure sales, everyone is super nice and helpful.
Report a concern   February 23, 2026 — Rated 10 out of 10 by B.H. Don Franklin Monticello Sales
What do you like about our products and services?

helped me out in any way they could to help me purchase a vehicle

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Knowledgeable and quick service

Report a concern   February 23, 2026 — Rated 10 out of 10 by K.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendliness and good service.

Report a concern   February 23, 2026 — Rated 10 out of 10 by K.J. Don Franklin London Ford - Service
What do you like about our products and services?

Don't have to wait all day for service. People are nice and helpful. Don't push for items you don't need and will not work on anything without talking to you first and are not pushing.

Report a concern   February 23, 2026 — Rated 10 out of 10 by Carrie Tillery Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great price for a low mileage car
Report a concern   February 23, 2026 — Rated 10 out of 10 by Richard Litton Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

My “go to” salesman Leighton Napier once again came through and got me in a new mustang dark horse!! Leighton and Tim Wells have taken care of me through 30+ cars in last 5 years. They provide superior customer service and satisfaction. These two guys are the best!!!


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