Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 10, 2025 — Rated 9 out of 10 by S.S.C. Don Franklin London Ford - Service
What do you like about our products and services?

Close to where our office is

Report a concern   December 10, 2025 — Rated 10 out of 10 by Vickie Jewell Don Franklin Somerset GM Service Department
What do you like about our products and services?

When I arrive my vehicle is immediately taken & the oil is changed tires rotated in a very timely manner plus everyone at the dealership is very friendly.
Thank you
Vickie Jewell

Report a concern   December 10, 2025 — Rated 10 out of 10 by C.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very friendly

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I like the friendliness of the staff and how they listen to my concerns regarding the maintenance on my Santa Fe. When I need a new car I will definitely use your dealership first.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Shawnda Richmond Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love how friendly and are very helpful to answer any questions you may have. This is a great place to buy your 1st car or your 4th car I won’t buy from no one else

Report a concern   December 10, 2025 — Rated 10 out of 10 by T.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, friendly service

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.C.C. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Very professional and polite

Report a concern   December 10, 2025 — Rated 10 out of 10 by G.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I love the KIA brand and the professionalism of the Bowling Green KIA team

Report a concern   December 10, 2025 — Rated 10 out of 10 by Pamala Grandsart Don Franklin London Ford - Service
What do you like about our products and services?

I like everything about Ford No complaints

Report a concern   December 10, 2025 — Rated 10 out of 10 by Mike Appleby Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

I’ve been buying cars and trucks from Nick since he was a salesman and keep coming back to him when I’m in the market for a nicer, newer vehicle. Your pricing, willingness to negotiate, and your people always bring me back.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Michael Miller Don Franklin Somerset GM Service Department
What do you like about our products and services?

Bennie is very professional and helpful. He always has been for all the years I have dealt with him.

Report a concern   December 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

dependable!

Report a concern   December 10, 2025 — Rated 10 out of 10 by M.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Large selection and Stan was super courteous and helpful.

Report a concern   December 10, 2025 — Rated 10 out of 10 by C.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service on my visit on Dec 8. I will recommend Genesis to others

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and answered my questions, I have a Outback , glad I don’t have to go to Lexington

Report a concern   December 9, 2025 — Rated 10 out of 10 by Brenda Ross Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice and friendly service and helpful information that was needed.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Jerry Dennis Don Franklin Monticello Service
What do you like about our products and services?

Amazing service from tech guys. Not so much for service dept desk atrendee. Long blonde pony tail. Extremely rude and unprofessional.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Frederick Noe Don Franklin Bardstown - Service
What do you like about our products and services?

Jena takes great care of my vehicle and me when I need service. The work is done timely and professionally.

Report a concern   December 9, 2025 — Rated 10 out of 10 by Adriana Lynch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked my salesman Collin O’Connell. He was knowledgeable and went to great lengths to make the sale. He understood my budget restraints and worked hard to work out something I could afford. Lots of to-and-fro-ing to & from accountant’s office!!
This month’s was my second purchase from Don Franklin Hyundai. I bought a new Ioniq hybrid in 2017, thanks to very helpful salesman Chad Givens. I either bond or not with a salesman. If I bond, I like to remain loyal, if possible. No sleaze please!
(The first salesman I spoke to last week was NOT knowledgeable and told 2 untruths. I walked away from him. )

Report a concern   December 9, 2025 — Rated 10 out of 10 by W.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service and good prices and friendly staff

Report a concern   December 9, 2025 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great fast and friendly service

Report a concern   December 9, 2025 — Rated 10 out of 10 by Rita Bryant Don Franklin Russell Springs Service
What do you like about our products and services?

Everyone is very friendly and seems like they really want to help you out with anything they can do for you

Report a concern   December 9, 2025 — Rated 9 out of 10 by H.A.H.A.S.W.I. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good dependable autos.

Report a concern   December 9, 2025 — Rated 10 out of 10 by B.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very quick service. Service representative was very polite and friendly.

Report a concern   December 9, 2025 — Rated 10 out of 10 by V.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very knowledgeable about the products, and excellent service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The high quality service, professionalism & friendliness. The loaner car is very convenient & helpful when service is needed.

Report a concern   December 9, 2025 — Rated 9 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service.

Report a concern   December 9, 2025 — Rated 10 out of 10 by I.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Clean facility, courteous service, man prompt service

Report a concern   December 9, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You were great, got my car fixed, so our vacation wasn’t ruined!

Report a concern   December 9, 2025 — Rated 10 out of 10 by Rebecca Bushong Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication is excellent including follow up.
Service is fast and the waiting area is friendly and comfortable.


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