Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly

Report a concern   September 26, 2026 — Rated 10 out of 10 by Twalla Mcmahan Don Franklin Campbellsville Service Department
What do you like about our products and services?

They good. At the service part except they lost my engine cover and over the yrs they lost my lug nut covers other then that they pretty good
Report a concern   September 26, 2026 — Rated 10 out of 10 by D.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Hospitality
Report a concern   September 26, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and Professional

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff....done a good job with all service we have had....was very disappointed with glasgow service person so will always do business with Somerset

Report a concern   September 26, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very timely and we were very pleased with end result!
Thank You
Report a concern   September 26, 2026 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very good product

Report a concern   September 26, 2026 — Rated 10 out of 10 by Linda Carol Don Franklin Somerset KIA Sales
What do you like about our products and services?

My sales associate Kimber was very kind, professional and sincere.
Report a concern   September 26, 2026 — Rated 9 out of 10 by Jon Bailey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Enjoy the level of quality of the vehicles is very appreciated with that level of quality and affordability
Report a concern   September 26, 2026 — Rated 10 out of 10 by Maricia Bukckley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Seth Hutchinson was awesome. Very personable!
Report a concern   September 26, 2026 — Rated 10 out of 10 by C.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Ralph is a salesman like no other:) He is professional, kind and works hard to please the client. I have bought two vehicles from Ralph and will continue. Thank you for helping me find my family car.

Report a concern   September 26, 2026 — Rated 10 out of 10 by R.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I grew up in a Ford family. Most vehicles I have owned were Fords
Report a concern   September 26, 2026 — Rated 10 out of 10 by C.A. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly

Report a concern   September 26, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Scott was awesome! Always a great line up of automobiles! Service and sales … 2nd to none!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by L.L. Don Franklin London Ford - Service
What do you like about our products and services?

Timely and professional

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is knowledgeable and do more than what they promise!
Report a concern   September 26, 2026 — Rated 10 out of 10 by Veronica Noriega Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and professional always treat me with respect and was all done in about half an hour.
Report a concern   September 26, 2026 — Rated 10 out of 10 by Patricia Smith Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very professional they try to do everything they can for you
Report a concern   September 26, 2026 — Rated 10 out of 10 by P.E.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love my Kia and the service folks are always kind and professional.

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient appointment based service and the use of OEM parts and fluids

Report a concern   September 26, 2026 — Rated 10 out of 10 by A.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service was fast and friendly

Report a concern   September 26, 2026 — Rated 10 out of 10 by K.M. Don Franklin London Ford - Service
What do you like about our products and services?

Love my Aviator

Report a concern   September 26, 2026 — Rated 10 out of 10 by Annie Shearer Don Franklin Burkesville Service Department
What do you like about our products and services?

It’s refreshing to deal with a service department that values its customers and takes pride in doing things right. I really appreciate the professionalism and customer service I received and would definitely recommend the Don Franklin Burkesville service department to others.
Report a concern   September 26, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always good service

Report a concern   September 26, 2026 — Rated 10 out of 10 by W.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like friendly service
Report a concern   September 26, 2026 — Rated 10 out of 10 by T.L. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great prices & Great service!
Report a concern   September 26, 2026 — Rated 10 out of 10 by V.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast and friendly

Report a concern   September 26, 2026 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I do not know much abou the service dept. but the body shop is a great one I think.
Report a concern   September 26, 2026 — Rated 10 out of 10 by L.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and fast and reliable and honest service!

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly staff and they kept us up to date on the process of our financing during the purchase of our truck.

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