Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service. Timely schedule.

Report a concern   August 10, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent service

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Prompt service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by William Demrow Don Franklin Russell Springs Service
What do you like about our products and services?

I did exactly what they said they would do and they did it successfully

Report a concern   August 10, 2026 — Rated 10 out of 10 by H.P. Don Franklin Corbin CDJR Service
What do you like about our products and services?

I like making an appt and having my Sorento serviced quickly.

Report a concern   August 10, 2026 — Rated 10 out of 10 by F.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

very professional, and personal too !
felt like they really cared about the issues i was having with my car.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good service and good people

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service in a timely manner.

Report a concern   August 10, 2026 — Rated 10 out of 10 by H.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and convenient

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.R. Don Franklin Monticello Service
What do you like about our products and services?

Completely professional in every way.

Report a concern   August 10, 2026 — Rated 10 out of 10 by David Galassini Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

It’s local I’m live in Radcliff and everyone there is friendly and professional.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.G. Don Franklin Monticello Sales
What do you like about our products and services?

Good products and good people to deal with

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Caring staff

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service

Report a concern   August 10, 2026 — Rated 10 out of 10 by Francisco Cortes Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very easy to work with nice people they really do treat you like your family

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.U. Don Franklin Monticello Service
What do you like about our products and services?

Chris and Derek Lester is two of the best .. they schedule fast and get u in and out… they explain things to the customer very well..

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The guy at the service counter i think his name was First name removed was extremely friendly and very helpful. Will definitely recommend. I really liked that he was so nice and helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.A. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

People were helpful but not pushy

Report a concern   August 10, 2026 — Rated 10 out of 10 by John Eudy Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and efficient.

Report a concern   August 10, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I really appreciate how friendly, helpful, and efficient everyone is throughout the business. I also especially appreciate the honesty of the service department. They don’t recommend or do unnecessary work just because they can, and that honesty and integrity really means a lot. It’s nice to know you can trust the people taking care of you and your vehicle!

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I just get oil changes. There always friendly and on time when you have an appointment. Great customer service.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very professional

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.W. Don Franklin Russell Springs Service
What do you like about our products and services?

The customer service is great. The two guys upfront that you have in Russell Springs that take the call and talk to you Luke. I think it is and the other guy they’re very personal and seem to really care. I appreciate them.

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.O. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department had my oil change completed in great time. I liked the text message saying my car was ready for pickup.

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Prompt & Friendly service thats hard to find these days.

Report a concern   August 10, 2026 — Rated 9 out of 10 by C.E. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

I know and enjoy doing business with the people who work there…

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Everyone there is so nice and friendly. They seem to truly care.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I always bring my car here for a tune-up. The staff is very kind and honest. They do the work fast and explain everything clearly. My car runs great every time I leave. I am very happy with their service. I highly recommend them to anyone

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Zach Smith was the perfect salesman. I am 74 and newly retired. Zack asked a lot of questions so many good questions that it brought up ideas that I hadn't thought about. Example.. were you planning on towing an RV of some kind? Actually I forgot to ask about that. Kudos Zach. He paired me with the perfect vehicle, it was not overpriced in my opinion having had four Toyota trucks in my life all over 400,000. As I said I am newly retired so the sticker shock has sent me back to the drawing board. I'm not done yet with Zack. That's a good salesman.

Report a concern   August 10, 2026 — Rated 10 out of 10 by P.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Picking up and returning my car makes getting my car serviced much simpler


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