Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 22, 2026 — Rated 10 out of 10 by K.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The service department guy was very personable and friendly. I thought the pricing was very fair.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Jim Winfrey Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick reliable service

Report a concern   September 22, 2026 — Rated 10 out of 10 by M.B.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The parts are for my Nissan, which I feel good about. I have always gotten good service at Don Franklin Nissan. Feel comfortable taking my auto to them for service.

Report a concern   September 22, 2026 — Rated 9 out of 10 by H.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Pretty fast

Report a concern   September 22, 2026 — Rated 10 out of 10 by C.D. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly and pretty fast for my oil change and tire rotation

Report a concern   September 22, 2026 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

April was very fast and got my oil change done in as quick as possible no complaints from me!

Report a concern   September 22, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very courteous and extremely nice do excellent wprk

Report a concern   September 22, 2026 — Rated 9 out of 10 by M.A. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Your staff are friendly and go out of their way to help you as best they can. Auto service is expensive no matter where you go, so there’s no point in complaining about what is not within your control.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Darrell Overstreet Don Franklin Ford - Service
What do you like about our products and services?

Friendly. Very efficient

Report a concern   September 22, 2026 — Rated 10 out of 10 by C.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

I had a good experience with the coordination between our salesman and the service department to make sure my service was covered by my warranty properly.

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The employees are friendly, professional and very helpful!

Report a concern   September 22, 2026 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy check in, smiling faces, nice clean area to sit and work, quick service.

Report a concern   September 22, 2026 — Rated 10 out of 10 by E.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to schedule appointments
Prompt service
Friendly staff

Report a concern   September 22, 2026 — Rated 10 out of 10 by Kathleen Smith Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service and the company and how well you help everyone out

Report a concern   September 22, 2026 — Rated 10 out of 10 by Aaron Bauer Don Franklin Somerset KIA Sales
What do you like about our products and services?

Sales people are very down to earth and will do what they can to make you happy

Report a concern   September 22, 2026 — Rated 10 out of 10 by Neal Branscum Don Franklin Ford - Service
What do you like about our products and services?

Caring and accommodating staff. Highly recommend Don Franklin Auto Group.

Report a concern   September 22, 2026 — Rated 10 out of 10 by T.J. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everything

Report a concern   September 22, 2026 — Rated 10 out of 10 by Joey Neal Don Franklin London Ford - Service
What do you like about our products and services?

Friendly workers
Easy to work with

Report a concern   September 22, 2026 — Rated 10 out of 10 by National Park Services. Org Don Franklin Russell Springs Service
What do you like about our products and services?

Always great service!

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.V. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

They're very professional and nice and great products

Report a concern   September 22, 2026 — Rated 9 out of 10 by R.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

good service friendly service

Report a concern   September 22, 2026 — Rated 10 out of 10 by Deborah Goodman Don Franklin Bardstown - Service
What do you like about our products and services?

This was my first time getting my car serviced here. Service dept. was ready for my vehicle at the scheduled time. The time needed was a little less than anticipated. Friendly staff and clean waiting area. I will return if needed to this dealership.

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I hadn't plan to buy a Nissan but while looking around the Nissan Frontier stood out. Whitney Moon was really helpful. I seen her sitting at her desk, I went up to her and asked about doing financial services first to see what I could get. She asked questions and we went from there. I traded a car that I had bought from ya'll before. I never thought I would have a brand new truck but now I do. Whitney Moon let me drive the pretty blue Nissan Frontier. I fell in love where I had been only looking at used trucks Chevrolet or Ford. I never thought about the Nissan. I totally didn't feel rushed or pressured into anything. I did send someone after I bought my truck and they bought a New Chevrolet truck from Whitney Moon also. I will try to send her more people.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Ashley Sizemore Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Employees pleasantl and helpful especially salesman Demetrius. Very smart!

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Because. U. Agree. To. The voiceless. When. Something happens. To. Them

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie Termer was absolutely amazing!!

Report a concern   September 22, 2026 — Rated 10 out of 10 by H.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service Department is excellent. They are quick and efficient.

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The absolute best in the state.

Report a concern   September 22, 2026 — Rated 9 out of 10 by Linda Bishop Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The style of car also service people are helpful and polite

Report a concern   September 22, 2026 — Rated 10 out of 10 by Julie Golden Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Repeat customer. Sales persons are always super nice. And super easy to work with.


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