Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 18, 2026 — Rated 10 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The sales representatives and the warranty

Report a concern   June 18, 2026 — Rated 10 out of 10 by V.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very nice and kind people!

Report a concern   June 18, 2026 — Rated 10 out of 10 by Bobby Oliver Don Franklin London Ford - Service
What do you like about our products and services?

They always tell you what is wrong and fix it really fast . And is always friendly and helpful and will to listen to your concerns

Report a concern   June 18, 2026 — Rated 10 out of 10 by A.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Ease of scheduling and availability

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

The lady that sold us our car was very nice and didn’t pressure and explained everything. Only used yours services once for oil change.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Lauren Patrick Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything! From the customer service to the quality of the vehicles. We are so very pleased!

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff is sweet.

Report a concern   June 18, 2026 — Rated 10 out of 10 by David Parker Don Franklin CDJRF Sales Department
What do you like about our products and services?

I am a fan of the Nissan brand. Last 3 new vehicles have been Nissan and I'll probably never buy another brand. Don Franklin and the previous Don Marshall dealerships have done nothing but help me through the buying experience each of the 3 times. I would like to especially thank Connor Brumley for being my salesman on my last 2 new car purchases, he did a great job and he will be my salesman on my next purchase, so long as he is at Don Franklin Nissan.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Delma Letcher Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This service guy was great and friendly

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

They always go above to get me in for service due to me having a difficult work schedule.

Report a concern   June 18, 2026 — Rated 10 out of 10 by Richard Owens Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service department was very nice and listened and fixed all my concerns .

Report a concern   June 18, 2026 — Rated 10 out of 10 by Rebecca Duncan Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They answer my question. They do a great job!

Report a concern   June 18, 2026 — Rated 10 out of 10 by L.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.P. Don Franklin Monticello Service
What do you like about our products and services?

Helpful and get the job done.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.T. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The people I purchased from

Report a concern   June 18, 2026 — Rated 10 out of 10 by Benjamin Walling Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything

Report a concern   June 18, 2026 — Rated 10 out of 10 by S.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Every one was very helpful and respectful my salesman Rusty was the best I make all the decisions about the purchase of my new car he asks what I like and didn’t like or wanted in a suv he made helpful suggestions he was patient and didn’t let me wait a long time so happy he made the stress I was feeling a lot less stressful driving home in my new car and happy.Thanks

Report a concern   June 18, 2026 — Rated 10 out of 10 by Debbie Price Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was.very friendly and service was fast!

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and efficient and eager to make sure I’m pleased.

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service department is just what the name says, service. Josh is great! He's informative about how my truck is doing, always friendly and accommodating.

Report a concern   June 18, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service people

Report a concern   June 18, 2026 — Rated 10 out of 10 by J.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quality of work and parts.

Report a concern   June 18, 2026 — Rated 10 out of 10 by C.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Very quick, communication was clear!

Report a concern   June 18, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

You all have done a good job I appreciate it

Report a concern   June 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service

Report a concern   June 18, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great communication. Tony done an excellent job on the work performed and reasonable time frame.

Report a concern   June 18, 2026 — Rated 10 out of 10 by R.D. Don Franklin Ford - Service
What do you like about our products and services?

Reliable service

Report a concern   June 18, 2026 — Rated 10 out of 10 by Amber Stepp Don Franklin London Ford - Service
What do you like about our products and services?

They were super fast and everyone was super friendly


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