Customer Testimonials
Fast friendly. I will recommend you all to everyone that has a KIA. When it comes to service. I will be making my appointment for oil change soon. And will be happy to drive the 60 miles to have you all service my KIA.
Tammy Musick
Excellent sales department, and a second to none servce Department led by Alvie Tucker the service manager.
I came in for a recall right after purchasing my car in Bardstown. Service advisors were very helpful and friendly. My car was fixed in no time. They also did a regular check of the car and that’s how I found out the treads were low on the tires on my car I just purchased. 😔
All the paper that I talked to in your organization. It was very nice and answered all the questions I needed.
Tire Cobbs. It's one of the best salesman you have ever. I recommend him to anybody.
I'm glad to do business with you. And I'll do business in the future, and I'll recommend people to you all. Thank you very much for all you do.
Everything great service
I like the treatment I’ve been getting from Ransom Griffey. He’s been a blast to work with and has been understanding of my needs and wants and has answered every question and concern I’ve had.
I like the Ram 3500 the people is good to work with
Everything is excellent
Awesome thanks
Everything about Hyundai is nothing short of amazing from the services to my car itself. I will always recommend Hyundai services and products
We are fortunate we have a local dealer that works with the community. We are in the process of buying our 2nd vehicle from Prentice. Highly recommend Don Franklin in Monticello
Love this dealership! Sales,financing and the service department all have nice and knowledgeable staff. Jon Wager is always a pleasure to work with when we are looking for a new vehicle for any of our family members.
Friendly, helpful, trustworthy
Adam Hill was great. He made this one of the best car buying experiences we’ve ever had. He’s a 1%er.
Products are very reliable n the service is great top notch.
Quick and efficient very friendly
I go here to keep from making a trip to Somerset but in Somerset your car gets cleaned and washed. But my opinion on the people is that the crew at Don Franklin Toyota seems so much nicer. Just wish they cleaned the vehicle as part of the service.
Everything
The staff are always polite and professional, and get you in and out quickly
One of the best service dept I have been to. Friendly service great about how to explain about your car after being serviced.i been to other dealership at Hyundai but no is better then don franklin Hyundai and don Franklin ford.
All the customer service people are very helpful and courteous, and I didn’t have to wait very long to get an appointment to get in
Everything is taken care of easily
Fast, friendly service!
Good selection
I love my Outlander. The Sales and financing department were helpful, efficient, and even delivered my new car to me. I just came in for my first service and the staff was kind, professional, and I was in and out quick!
I needed an appointment and they made it as soon as I needed it Everyone was very nice and service was good
Fast service
Like GM products
Collin was amazing and helped me so much!!! He made the process so easy!
Quick and friendly service through the service department. Answered and accommodated my questions and request.