Customer Testimonials
The overall design of the GV80 is excellent. It’s a powerful beast of a car. Incredibly well equipped. As far as service goes, I’ve only had the vehicle in for normal maintenance until this last service where I had a few issues. Those issues were handled professionally & as promptly as possible given that parts needed to be ordered.
Genesis communication was outstanding throughout the process, from road side service & especially the dealership. Dan was outstanding at keeping me abreast of the current situation.
Thanks
Very helpful and informative. Courteous and polite.
They are always keeping u up to speed about your vehicle
Everyone is very nice and accommodating
I have consistently experienced exceptional service at this location. The staff is always accommodating to my schedule and demonstrates a positive attitude. They take the time to provide thorough explanations, ensuring I fully understand the services offered.
Friendliness, keeping me informed during my mechanical work and very nice to deal with
Service department at this location is top notch!
You stay in contact
Not high pressure
It was nice and I was treated like family member
I appreciate the prompt service as that was my only vehicle.
Great service technicians and staff. I would highly recommend Don Franklin Crystal Jeep
Friendly and professional
Reliable, friendly service. Sasha is great at getting the car you want at the price you want! Thank you Sasha!!
Good survivor and you do what you say
The friendliness of the staff!!
Curious and helpful.
Excellent customer service. Kendall and Bobby Bishop are so helpful.
Scheduling the appointment was easy and working with service team on arrival was very helpful.
Very professional I will always bring my vehicle there for service.
My experience with everything has always been good.
Everything
I like that they really tried hard to get the right vehicle for me. But I gave a price range that works for me. Now it is double the price than I intend to spend. Also I gave them a price range for my car payment and they went way over that. Now I'm stuck in to it .
Friendly
The friendly service.
I like the details the process that you guys do it’s just AWESOME!!
No delays, and the employees are very helpful
Service
I just like Ford and Ford people I've always had great service great product very pleased from Don Franklin's Ford
Very friendly and helpful. Also no pressure.