Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 22, 2026 — Rated 10 out of 10 by T.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great gm service everyone is friendly and helpful to me. I will recommend them to everyone.

Report a concern   September 22, 2026 — Rated 10 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

If it is scheduled then it will get done. Good service. Yes prices are going up. Everything is. Thank you for taking care of my vehicle.

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

This was my first service on my vehicle. No problems

Report a concern   September 22, 2026 — Rated 10 out of 10 by B.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Took less time than expected.

Report a concern   September 22, 2026 — Rated 9 out of 10 by D.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

You guys take care of the problem. I got my new keys programmed quickly

Report a concern   September 22, 2026 — Rated 9 out of 10 by G.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick

Report a concern   September 22, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service team is great. They keep you informed about your vehicle during the service process. I appreciated that.

Report a concern   September 22, 2026 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great dealership, great prices, great service. Great staff.

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

easy to purchase

Report a concern   September 22, 2026 — Rated 10 out of 10 by Richard Leblond Don Franklin Ford - Service
What do you like about our products and services?

Great dealership, great prices, great staff.

Report a concern   September 22, 2026 — Rated 10 out of 10 by S.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff

Report a concern   September 22, 2026 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient! Friendly service

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the service the up to date mess they treat u good

Report a concern   September 22, 2026 — Rated 10 out of 10 by Anne Goodman Don Franklin Bardstown - Service
What do you like about our products and services?

Jen VanArsdale and the service team are amazing. Even with extremely busy schedules they listened to my concerns and did not stop until they found the reason causing the issue and were able to fix it. We use the service department for both maintenance and problems without hesitation because we feel like we can trust that the job will get done well.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Miranda Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly service.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Debra Huffman Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and well done work. Staff is very friendly and nice

Report a concern   September 22, 2026 — Rated 9 out of 10 by A.G. Don Franklin London Ford - Service
What do you like about our products and services?

Fast drop off and courteous Service. Rapid work and a phone call as soon as complete completed.

Report a concern   September 22, 2026 — Rated 9 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Ease of scheduling.
Explaining service needed

Report a concern   September 22, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Employees are very helpful! Great service!

Report a concern   September 22, 2026 — Rated 10 out of 10 by G.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Staff are exceptional

Report a concern   September 22, 2026 — Rated 10 out of 10 by Kallie Vaughn Don Franklin Campbellsville Service Department
What do you like about our products and services?

Like the ease of making appointments and the friendliness of the staff. Would like to see a way to pay my bill by text link instead of having to go to cashier window. Most all businesses now offer this service.

Report a concern   September 22, 2026 — Rated 10 out of 10 by Linda Barnett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service and I had Emily Haynes to sell me my cars. Shes right on top of it all!@

Report a concern   September 22, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff. Service was done quickly. Took care of a recall while it was in service also.

Report a concern   September 22, 2026 — Rated 10 out of 10 by G.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Oil change in and out Great service, very friendly staff

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast turnaround and great customer service!

Report a concern   September 22, 2026 — Rated 10 out of 10 by Paul Mills Don Franklin Ford - Service
What do you like about our products and services?

Great job and fast

Report a concern   September 22, 2026 — Rated 10 out of 10 by Rick Kramer Don Franklin Russell Springs Service
What do you like about our products and services?

The service was good people were friendly

Report a concern   September 22, 2026 — Rated 10 out of 10 by A.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Being a Soldier you shop around and ask question’s. What I can say the service I received for phenomenal. I was mad at myself for not bringing my Ford Truck sooner for service and updates. I have much respect for what the service clerk “female” who took care of me and didn’t try and run game. I knew what was wrong with my truck but it’s about trust and they came through on it.

Report a concern   September 22, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great quick job no problems

Report a concern   September 22, 2026 — Rated 10 out of 10 by Lenny Devenuto Don Franklin Russell Springs Service
What do you like about our products and services?

All of the workers are friendly and helpful to me


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