Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Collin was incredibly helpful & understanding when it came down to what I needed

Report a concern   February 18, 2026 — Rated 9 out of 10 by M.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice waiting room.
Service is good but it takes a while for an appointment, although it's quicker now

Report a concern   February 18, 2026 — Rated 10 out of 10 by Billy Parsons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great customer service…every time!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Benjamin Bowen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super fast and friendly!

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Serviced my car in a timely manner. Good service.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Martha Cole Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   February 18, 2026 — Rated 9 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Products are dependable and service is prompt.

Report a concern   February 18, 2026 — Rated 9 out of 10 by T.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly quick service

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly people and quick service

Report a concern   February 18, 2026 — Rated 10 out of 10 by Theresa Tucker Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional, friendly, and quick. Dewayne, in service department is who took care of having my vehicle serviced. Super nice guy!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Rohit Patel Don Franklin Russell Springs Service
What do you like about our products and services?

It’s a great product in good service from sales person.

Report a concern   February 18, 2026 — Rated 9 out of 10 by C.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Closest dodge dealer for me

Report a concern   February 18, 2026 — Rated 10 out of 10 by Michael Smith Don Franklin Campbellsville Service Department
What do you like about our products and services?

friendly and prompt service

Report a concern   February 18, 2026 — Rated 10 out of 10 by Greg Farmer Don Franklin Ford - Service
What do you like about our products and services?

Great service very nice people

Report a concern   February 18, 2026 — Rated 10 out of 10 by Kandy Perry Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is great 😃👍

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

We have always had good service at Don Franklin they are always nice and friendly I would tell everyone to go to the service department

Report a concern   February 18, 2026 — Rated 9 out of 10 by C.C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional and courteous. Kept me informed during service on the progress of my vehicle.

Report a concern   February 18, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Timely

Report a concern   February 18, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very clean facility and the staff were very helpful and courteous

Report a concern   February 18, 2026 — Rated 10 out of 10 by Sandra Johnson Don Franklin Russell Springs Service
What do you like about our products and services?

Very friendly, helpful respectful very quick

Report a concern   February 18, 2026 — Rated 9 out of 10 by Tim Perry Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and quick service. Only on thing I didn't appreciate is the fact I wasn't told that my 578.00 dollars on parts and labor on my car would have a surcharge of 3 percent using credit card till after they had finished repair. If I had known before I would have brought money or brought a check with me. People should be told in advance and I wasn't. That cost me around 20 dollars extra 😒. Other than that service was very efficient.

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great service

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.A. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.G. Don Franklin Monticello Sales
What do you like about our products and services?

Super friendly people and a dream to work with

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly personnel

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly employees

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Salesman ( Mike) at Don Franklin Lincoln in Elizabethtown was very friendly and helpful.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jimmy Martin Don Franklin Bardstown - Service
What do you like about our products and services?

Great service. I can depend on Don Franklin to do the job they say they are going to do and the prices are really low compared to others. And what amazed me is that they even washed my car for free 🤩

Report a concern   February 18, 2026 — Rated 10 out of 10 by Tracey Jordan Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are always so friendly. This time my service staff had my car washed and I didn’t even ask. That is what customer service is all about.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Glen Teager Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Little waiting time and very comfortable waiting area.


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