Customer Testimonials
Very helpful
I have bought four trucks from Don Franklin. Everyone has been a professional and bent over backwards to make the process of buying a vehicle easier after every visit a true professional team.
Service department is awesome. They keep me updated on the work being performed.
When we bought the Pathfinder, we were never pressured and were treated nicely. Your representative brought the vehicle to our house two and a half hours away, letting us sign all the paperwork on our front porch. Then yesterday I brought it back for service and the young men in the service department were extremely helpful and polite.
You guys are awesome!
Professional
It's friendly and good quality.
Was glad to see Chad there. Great service.
I am able to make appointments that work with my schedule in a timely manner.
Amazing staff in all departments
They are friendly and glad to help solve your problems.
The ease of making an appointment!
The kindness of the people who work there.
Fast dependable service!
The excellent products and service.
Dan was exceptionally nice and accommodating made our service call go smoothly.
Love the people in service !!!
I love the 2026 palisades.
Super fast service and really nice to work with
Can’t beat 10/10
The gentleman at the counter took extra steps with see what was wrong with my heated seat button. He went out of his way to make sure that I was taken care of.
Courteous and friendly. Doug is always great
They figured out what was wrong and got it fixed. Also let me borrow a vehicle while they were repairing mine.
Very friendly, and quick I didnt have to wait long at all,
Great to work with!
Easy to schedule and convenient location
Great service Great people
Great service and wonderful employees!
They got to the problem and they fixed it
Service advisers are fantastic to deal with
Curtis and the team were outstanding to work with! From start to finish they handled all interactions with top tier customer service. Curtis helped me and answered all questions through out the entire process. The repair was completed in a timely manner. The process with quick and efficient. I appreciate the team at Don Franklin!
Durability efficiency and prompt service really love the gas mileage on my hybrid Camry 💜and I love my Tundra Rock warrior most the power when I need it !
Quick, professional service. Purchased jeep in Florida, minor warranty work performed in Kentuchy. Thanks