Customer Testimonials
The service is excellent.
Emily was friendly and awesome.
Products are top notch services are terrific. Employees are very knowledgeable, helpful and friendly and respectful. I have been a customer here for many years. Never have been disappointed.
Excellent sales team. Knowledge staff
I buy FORD trucks
Courteous staff and good follow up
Friendly service
Everyone there is super friendly!!
We have had good sales service and good maintenance service. We have purchased two vehicles in the last three years and recommended to two others, who also purchased.
I like the services I came to Don Franklin knowing what car I wanted. Service at the door was excellent and the entire process was very easy and smooth. I love my 2024 Chevy Trax
Friendly service and fast work!
Service department was willing to accommodate our schedule and get our vehicle repaired before we needed to go out of town!
Service is always professional
I like how I get in at my appointment time.
Can get an appointment quickly. Personnel at Monticello Don Franklin are very kind and helpful. Love the car wash after servicing!!!
Great service
It was a good experience overall.
Good products and great services
Location. Nice sale man
Lots of cars to choose. From
So far so good I Love my Camary .
Kevin Cauldill was great helping me get my phone linked up to my car.
D. Last name removed
Custer service
You guys went above and beyond for me to pickup my car
exquisite service performed. 10/10 will return in very near future
Awesome service.
The services was great
I’ve always had an amazing experience working with Don Franklin. The service department does a great job, and they are very helpful about advising. My children all drive vehicles purchased at Don Franklin. I am very cautious about who I allow to work on my cars, and Don Franklin is my number one choice. I would rather pay more for a good value, but with Don Franklin you don’t have to pay more whether you are working with the sales team or the service team.
Thanks John Marshall
They are very accommodating to the customer. Gets things done in a timely manner. I went in the wrong day for an oil change and they worked me in anyway.
Great product, outstanding salespeople (especially Misty!), great service department, overall wonderful experience with this dealership. We are repeat customers and will be customers again in the future.
I love the car they got me into and they worked very hard to get my payments within the range I wanted. They were able to get me into something nice without a great credit score.
The people. The service was wonderful and I felt very comfortable with them working on my truck.