Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 30, 2026 — Rated 10 out of 10 by Tony Phillips Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Hey hey hey, I want to say thank you very much to your guys there.I was out of town and my batteries were dead in my truck.They were, they did a very good job.I would recommend them to anybody.Thank you very much for your service.And for them who took care of me with no hassle at all.Thank you again

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The attentive customer service and quick turn around time

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very nice and helpful

Report a concern   April 30, 2026 — Rated 10 out of 10 by C.E. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Don Franklin is blessed to have a salesman like Chris M. He treated us with respect and genuinely seemed to care about what we wanted. We love the Hyundai Elantra and knew we wanted another one, and he helped us find one with all the options that were important to us. We very much appreciate the way we were taken care of.

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.K. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Courteous, knowledgeable employees

Report a concern   April 30, 2026 — Rated 9 out of 10 by R.R. Don Franklin London Ford - Service
What do you like about our products and services?

Easy to schedule. Full service oil change and tire rotation.

Report a concern   April 30, 2026 — Rated 10 out of 10 by E.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service was done in a timely manner. Everyone was very friendly and professional.
Scheduling was perfect on point.

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and get military discount…..

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and friendly! Appointments are easy to make.

Report a concern   April 30, 2026 — Rated 10 out of 10 by S.G. Don Franklin London Ford - Service
What do you like about our products and services?

Keep their word, easy to get ahold of and get answers or updates, feel like they have done their best to fix things as quickly as they can.

Report a concern   April 30, 2026 — Rated 10 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Commitment to solving problems

Report a concern   April 30, 2026 — Rated 9 out of 10 by D.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly anh helpful staff
Service was fast.

Report a concern   April 30, 2026 — Rated 10 out of 10 by V.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug is always so friendly he’s an amazing guy anytime I’m outside walking around unless I’m by the door and he sees me he will call to let me know my car is all done always smiling and laughing he’s such a sweetheart just one of the best service people I have came across

Report a concern   April 30, 2026 — Rated 10 out of 10 by T.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great service

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good quality and friendly

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.L.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Justin was very helpful. With quick service

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Michael Hoffer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve had good experiences with them

Report a concern   April 30, 2026 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was quick and everyone was friendly

Report a concern   April 30, 2026 — Rated 9 out of 10 by B.W. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Toyotas are my vehicle of choice. Franklin is always welcoming and nice to me and my family.

Report a concern   April 30, 2026 — Rated 10 out of 10 by K.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

It was fast service will come again

Report a concern   April 30, 2026 — Rated 10 out of 10 by W.P. Don Franklin Ford - Service
What do you like about our products and services?

Promo

Report a concern   April 30, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and always takes care of any issue in a timely manner

Report a concern   April 30, 2026 — Rated 10 out of 10 by Shellia Salmons Don Franklin Auto
What do you like about our products and services?

Easy to book appointment , friendly and efficient.

Report a concern   April 30, 2026 — Rated 10 out of 10 by Jessica Morgan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Super nice, prompt and easy to deal with

Report a concern   April 30, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice & friendly
Seem to know what's going on with my vehicle

Report a concern   April 30, 2026 — Rated 10 out of 10 by R.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good friendly staff with quick service

Report a concern   April 30, 2026 — Rated 10 out of 10 by Donald Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and people to deal with.

Report a concern   April 30, 2026 — Rated 10 out of 10 by G.S. Don Franklin Bardstown - Service
What do you like about our products and services?

The people were very helpful was nice service was great

Report a concern   April 30, 2026 — Rated 10 out of 10 by James Clark Jr Don Franklin London Ford - Service
What do you like about our products and services?

This is just a great dealership. They do exactly what they promise you they will do. When we bought our vehicle we told them that we lived 2 hours away from the dealership and they still promised to pick up our vehicle and service it at their dealership. I was a little leery of this promise, but liked the vehicle so we bought it. True to their word they have honored that promise at each time the service was required. Just really good and honest people!!


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