Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 5, 2026 — Rated 10 out of 10 by Frederick Mahanes Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The people

Report a concern   June 5, 2026 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Clean and very professional. Always helpful.

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

You go the extra mile to make sure your customers are satisfied

Report a concern   June 5, 2026 — Rated 10 out of 10 by A.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love the dependability of the Tacomas

Report a concern   June 5, 2026 — Rated 10 out of 10 by Edward Berryman Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

This is the 3rd vechile I bought from them and they are all good

Report a concern   June 5, 2026 — Rated 10 out of 10 by G.W. Don Franklin Ford - Service
What do you like about our products and services?

The people I have dealt with have been awesome. Adam sales person and Edward service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Honest business and knowledge

Report a concern   June 5, 2026 — Rated 10 out of 10 by A.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Sales staff are genuinely helpful and makes for a very enjoyable experience buying and trading vehicles.

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.L. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Customer Service is top notch!

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.R.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people and service

Report a concern   June 5, 2026 — Rated 10 out of 10 by M.H. Don Franklin Auto
What do you like about our products and services?

Friendly courteous staff and quality workmanship

Report a concern   June 5, 2026 — Rated 10 out of 10 by Roger Keith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Mike was extremely helpful and patient. Loved the experience.

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is friendly and I get in and get out in timely manner

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I called at the last minute needing an oil change. The team was able to get me in quickly! Everyone is always so helpful and friendly.

Report a concern   June 5, 2026 — Rated 10 out of 10 by W.D. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Quality and value of the product. Wonderful customer service

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your people give their very best to help customers

Report a concern   June 5, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Not a long wait. People were very helpful answering my questions beyond the actual service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian Last name removed was very helpful. He helped me find exactly what I wanted.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Marilee Short Don Franklin Bardstown - Service
What do you like about our products and services?

You better NEVER lose Jen…Many of my friends rave about her also

Report a concern   June 5, 2026 — Rated 10 out of 10 by Caleb Vaughn Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and affordable

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is nice and very helpful.Always get the job done on my vehicle in a good time.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Sierra Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick, friendly, and always efficient

Report a concern   June 5, 2026 — Rated 9 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service

Report a concern   June 5, 2026 — Rated 10 out of 10 by P.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very good service and caring staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The guys are super nice and try’s to help out in each and every way they can

Report a concern   June 5, 2026 — Rated 10 out of 10 by William Scott Jr. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the fact that you can be very accommodating. I like Chris. The manager called me this morning to check up. I think the service department section.

Yes, for the sales department, they have a lot to be criticized. I’ve never been happy with the deal. This mainly has to do with the upsell after I had decided what I wanted. I feel like I wasted $6000 because the salesman scared me. I won’t be buying another car for Dan Franklin.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.C. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and quick oil changes

Report a concern   June 5, 2026 — Rated 9 out of 10 by I.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

It was ok visit

Report a concern   June 5, 2026 — Rated 10 out of 10 by Steve Brooms Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and easy to get service completed on my Kia. Thank you for the great service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Greg Clark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

High quality and professional!


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