Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Was on time and quick

Report a concern   November 19, 2025 — Rated 9 out of 10 by W.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly

Report a concern   November 19, 2025 — Rated 10 out of 10 by Audra Carmichael Don Franklin Lexington Nissan - Service
What do you like about our products and services?

It was very easy to make the appointment. Everyone there was very nice and helpful. Chris answered whatever questions I had. I was in customer service for over 30 years so I feel I know good customer service when I experience it and you all did a great job!

Report a concern   November 19, 2025 — Rated 10 out of 10 by R.E. Don Franklin London Ford - Service
What do you like about our products and services?

They give the best after purchase service in my opinion

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and the people are friendly

Report a concern   November 19, 2025 — Rated 10 out of 10 by Joyce Floyd Don Franklin Somerset KIA Service
What do you like about our products and services?

The Service is Great…Treated very Nice!

Report a concern   November 19, 2025 — Rated 10 out of 10 by Jalee Morris Don Franklin Somerset KIA Service
What do you like about our products and services?

Polite Workers, Clean and on their Game

Report a concern   November 19, 2025 — Rated 9 out of 10 by T.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

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Report a concern   November 19, 2025 — Rated 10 out of 10 by V.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Sales department seems to be top notch plow ahead with your service David at corbin prayers in your journey

Report a concern   November 19, 2025 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Ive been a ford man for the last 40 years with dealers from numerous dealerships, your service beats any i’ve dealt with over thr years!
Thanks Don Franklin Ford

Report a concern   November 19, 2025 — Rated 10 out of 10 by Wesley Warfield Don Franklin Bardstown - Service
What do you like about our products and services?

Extremely good service in personnel knows what they’re doing

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great people

Report a concern   November 19, 2025 — Rated 10 out of 10 by Penny Harris Don Franklin Auto
What do you like about our products and services?

All of the employees were very professional and friendly. They helped me get the car I wanted at a fair price.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

The staff are always friendly and courteous. I have recommended you to several family members as well as my employer.

Report a concern   November 19, 2025 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

The service has always been good, the employees there are always helpful and friendly. However, charging me 3% to use my debit card to pay for service was not a nice experience, next time I will bring cash.

Report a concern   November 19, 2025 — Rated 10 out of 10 by K.H. Don Franklin Ford - Service
What do you like about our products and services?

Did the work right the first time

Report a concern   November 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

You do a good job on what is asked of.

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was very prompt, took less time than I anticipated. Everyone was courteous and friendly. Good follow-up on customer satisfaction.

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

The service people were friendly and easy to work with.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Steve Floyd Don Franklin Somerset GM Service Department
What do you like about our products and services?

Staff very friendly.Great service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.D. Don Franklin Burkesville Service Department
What do you like about our products and services?

The mechanics know what they’re doing and everyone is very professional

Report a concern   November 19, 2025 — Rated 10 out of 10 by B.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

People are all nice

Report a concern   November 19, 2025 — Rated 10 out of 10 by Gary Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department very nice!

Report a concern   November 19, 2025 — Rated 10 out of 10 by Janet Williams Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very knowledgeable and professional. Explained each step through the financing. I have now purchased my second vehicle with Don Franklin Auto.

Report a concern   November 19, 2025 — Rated 10 out of 10 by Rodney Jessup Don Franklin Burkesville Service Department
What do you like about our products and services?

Prompt service

Report a concern   November 19, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Able to come to a fair price, friendly and didn't waste a lot of my time

Report a concern   November 19, 2025 — Rated 10 out of 10 by John Morgan Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Me and my wife togather have bought 6 or 8 vehicles from Don Franklin’s and every time was so easy and nice we will never go anywhere wlse

Report a concern   November 19, 2025 — Rated 10 out of 10 by D.E. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Fairly new vehicles in stock and an outstanding group of personnel that exudes exceptional costumer Service.

Report a concern   November 19, 2025 — Rated 10 out of 10 by T.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was great very informative and helpful though the process

Report a concern   November 19, 2025 — Rated 10 out of 10 by A.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Everything


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