Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 5, 2026 — Rated 9 out of 10 by R.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Did not purchase any products

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.N. Don Franklin London Ford - Service
What do you like about our products and services?

I liked my salesman, he was short and to the point with no wasting time. I liked that, I don’t like to waste time going back and fourth. I told him that when we started talking at first and he did exactly what i requested as far as no wasting time. If it’s gonna work let’s do it, if not we will shake hands and walk away.

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Love my Hyundai and Collin (salesman) was great! Just had my car serviced and everyone there was great too!

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Will be back

Report a concern   June 5, 2026 — Rated 10 out of 10 by Franklin Franklin Management Don Franklin Burkesville Service Department
What do you like about our products and services?

They are the greatest!!!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Darryl Moss Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Genesis brand vehicles are absolutely reliable! I’ve owned one for 19 yrs.

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Friendly. Helpful. Honest.

Report a concern   June 5, 2026 — Rated 9 out of 10 by C.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely

Report a concern   June 5, 2026 — Rated 10 out of 10 by Desiree Boddy Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The customer service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff friendly and helpful

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.C. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They always do their best to get me in even on short notice.

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and friendly people

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service was very easy to schedule. Very professional service that was quick and they let me know exactly what they would be doing.

Report a concern   June 5, 2026 — Rated 10 out of 10 by William White Don Franklin Lexington GM Service Department
What do you like about our products and services?

So far, I’ve had excellent service

Report a concern   June 5, 2026 — Rated 10 out of 10 by Adam Hill Don Franklin Somerset GM Service Department
What do you like about our products and services?

Love it ! Awesome teamwork

Report a concern   June 5, 2026 — Rated 10 out of 10 by Treston Hurt Don Franklin Somerset KIA Service
What do you like about our products and services?

Always very friendly, Cyndi was a great help and I definitely plan to be back

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.J. Don Franklin London Ford - Service
What do you like about our products and services?

Always receive the friendliest and most helpful service!

Report a concern   June 5, 2026 — Rated 10 out of 10 by Lester Vanderkooi Don Franklin London Ford - Service
What do you like about our products and services?

I like the ppl there and the service they give you

Report a concern   June 5, 2026 — Rated 10 out of 10 by Adam Garmon Don Franklin Burkesville Sales
What do you like about our products and services?

Very accommodating and professional appreciated everything

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

This is my third maxima

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

It was no pressure. Mark listened and did not try to sell up , very comfortable atmosphere.

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service. Friendly staff. Quick and affordable.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Lisa Edge Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great value and fast efficient service

Report a concern   June 5, 2026 — Rated 9 out of 10 by A.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality

Report a concern   June 5, 2026 — Rated 10 out of 10 by E.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very nice, Sales representatives have a great personality

Report a concern   June 5, 2026 — Rated 9 out of 10 by D.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Helpful staff and timely service.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Jimmy York Don Franklin Ford - Service
What do you like about our products and services?

Professional service and friendliness

Report a concern   June 5, 2026 — Rated 10 out of 10 by April Bradburn Don Franklin London Ford - Service
What do you like about our products and services?

Professional and excellent staff. Wonderful service

Report a concern   June 5, 2026 — Rated 10 out of 10 by C.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

They worked well to get the vehicle we were looking at from another don franklin store quickly and were responsive to us in every way.

Report a concern   June 5, 2026 — Rated 9 out of 10 by D.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Guys at Check in are great


Privacy Policy