Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.D. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

nice people

Report a concern   February 10, 2026 — Rated 10 out of 10 by S.O. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

In the same town

Report a concern   February 10, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

They where really nice and helpful

Report a concern   February 10, 2026 — Rated 10 out of 10 by Gary Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and fast service

Report a concern   February 10, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Scheduling was easy and fast and work was done very fast.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Kelly Sprowles Don Franklin Ford - Service
What do you like about our products and services?

We love our Ford Bronco! The service staff was very friendly and the waiting area was super nice! Thanks!

Report a concern   February 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Nice staff, transparent, fair prices.

Report a concern   February 10, 2026 — Rated 10 out of 10 by Chastity Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by Darrell Caulk Don Franklin Campbellsville Service Department
What do you like about our products and services?

Customer Service / Sales Team

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very nice,and you get good service

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Employees very helpful and courteous

Report a concern   February 10, 2026 — Rated 10 out of 10 by Gregory Proctor Don Franklin Russell Springs Service
What do you like about our products and services?

Everything is good on service and products treated professionally

Report a concern   February 10, 2026 — Rated 10 out of 10 by E.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin always takes good care of us. Service is excellent.

Report a concern   February 10, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quality

Report a concern   February 10, 2026 — Rated 10 out of 10 by Sarah Hacker Don Franklin Somerset GM Service Department
What do you like about our products and services?

Didn’t take long, friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely and friendly.

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick scheduling Quick service friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by W.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pro jobs

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very helpful employees

Report a concern   February 10, 2026 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super friendly and local staff!

Report a concern   February 10, 2026 — Rated 10 out of 10 by B.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Appreciate my experience! Thank you

Report a concern   February 10, 2026 — Rated 10 out of 10 by T.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenna went above and beyond saving me lots of money as I had no memory that I had the extended warranty, and it didn't initially show up. But she looked into it and got the majority of all of my costs covered. Also, there were two items that we were going to shop elsewhere to purchase.And in the long run turned out that the prices were absolutely as competitive at don franklin, and so we decided to bring the car back and let don franklin take care of all of the needs.

Report a concern   February 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Ease to work with

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.V. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great Service and Parts department staff !!! I would not do business anywhere else.

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.D. Don Franklin Monticello Service
What do you like about our products and services?

They get my car in and serviced without delays and it ends up being what they say it will cost.

Report a concern   February 10, 2026 — Rated 10 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

n/a

Report a concern   February 6, 2026 — Rated 10 out of 10 by S.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

All worked hard too helped get a good car and kindness shown was great

Report a concern   February 6, 2026 — Rated 10 out of 10 by Billie Willoughby Don Franklin Auto
What do you like about our products and services?

Professional
Fast service
Friendly
Helpful advice

Report a concern   February 5, 2026 — Rated 10 out of 10 by Tyreese Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very friendly as well as being upfront and honest about each situation. They don’t let you take on more than you can handle.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Z.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service so far and short wait in comfortable waiting area. Nice employees.


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