Customer Testimonials
Excellent service and exactly how it was explained
Very friendly staff and Dominic was great to work with! I have already recommended him!
Quick in and out time was great, though the price of the oil change was a little too high.
I like that the works is a thorough check up for my car, not just an oil change. I like the courteous treatment from the service personnel.
Started off a little rocky but I ended up continuing with service manager Jeff worked out great .
Seth Steele was very helpful in finding the right tires for my truck and fitting me in. Service techs did a great job and were quick changing my tires.
It’s convenient because it’s pretty close to my house, and the staff were helpful and friendly.
They do good work and use GM parts
I just like my car! The service is really good. They take time to explain things to you.
It was very quick when I got there and got the problem fixed in a small amount of time and the guy talked to me about what was done and some other things that the scan showed on my car. I may have to have those fixed as well
The staff is always nice and understands if I have a concern they usually answer any questions we may have.
I can’t say enough about Greg Long at the Campbellsville store. I went to Don Franklin about 6 months ago looking at trucks. Oddly enough, was greeted by Greg, enjoyed a great conversation and zero pressure, little did I know at the time he was the GM for that store.
Here I am six months later I finally bought a truck from him. There were no gimmicks, no BS. Could I have bought a truck at another store cheaper, absolutely. However in today’s world you won’t find dealership that won’t try to swindle, bait and switch and pull all kinds of tricks. Never got that feeling from him nor his staff. As much as I used to despise buying a vehicle, that Don Franklin team made it a pleasurable experience. The only down side is they wouldn’t give me Eddie Franklins number so I could call him and personally tell him thank you for the experience!!!
Easy access. Delightful waiting area. I’ll be back!
They are very nice and very helpful
The time I was there was good.
why would you go anywhere else with that smoking hot service manager you have in Bardstown.
Wonderful dealership all around!
Love all the safety features on my Sorento. Friendly service rep.
Everything! The customer service is absolutely amazing!
Everyone is very kind and helpful and professional
They got my car in the next day for a oil change
Keep me informed about my car
The staff are very friendly and knowledgeable!
Very friendly people ,the job is always timely.. They keep.you informed of the orogress.
Friendly & teliable
Responsive and communicates well.
Reasonably priced and quick services.
On time with service!!
I have been a customer for years and have never had a bad experience at this dealership.
Great pricing and excellent quality