Customer Testimonials
They are very nice
Nathan is a great service writer!!
Stephan and all the staff take care of everything I need and inform me on things I need to look at and need to be fixed. The reason I cannot speak more highly of this team is because I have been recommended to go elsewhere for a repair I needed. They could have done it but I could save a lot of money going somewhere that focuses on that problem and encouraged me to do that. The only service department I have experienced in 25+ years that does that.
EVERY one was very nice and helpful You told us when our vehicle would be ready AND it was ready Appreciate you all being honest with us We will diffently recommend you all Have bless day
Very nice people here
I was well taken care of and got the car I wanted
Like the way my car looks and drives very very pleased with the service I got from Kia. The salesman was very nice. Explained everything very well.p
Friendly, efficient service!
I like how they give me a price on my trade and a price on the the truck I was buying with no run around
Great customer service, everyone answers questions kindly!
Very polite staff and willing to work with you and help you understand everything that is going on.
Easy to schedule service and the service was done fairly quickly.
Time efficient
Fast courteous service. They check everything out and make sure my vehicle is in top running condition. They do not charge for extra things I do not need.
They are very friendly and quick to get the job done.
Ability to negotiate and being treated well
Was able to negotiate everything over the phone and just had to come in and sign papers. Very easy to deal with and had an answer to everything I asked
Friendly and fast!
I always receive fast service whenever I do my oil changes. Dawn is always a great help in the service department.
On time got me what I need at a great price I had a issue they fixed it the same day highly recommended don franklin kia sales team especially Stanly
They are fast and communicate very well!
Blake is fantastic. Forever my car guy.
Very organized and short waiting time to get in and seated, but waiting time sometimes is long.
Oil change and tire rotation: courteous, friendly, ready to go in a reasonable time, comfortable waiting area.
Was fair on the trade, you beat carmax by $1,600. Was easy and fast to deal with.
Vehicle as advertised. Transaction went very smooth. Full staff was very friendly.
Everyone we have worked with at Don Franklin has been top notch and a pleasure to work with. Thank you for making us feel good about our car/ truck buying experiences!
GMC trucks, sales manager great to deal with no hassle, got a good deal. Everyone’s happy 👍🏻
The service dept gets your right in and keeps you informed
The salesman was very friendly and professional