Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 9, 2025 — Rated 10 out of 10 by B.C. Don Franklin Auto
What do you like about our products and services?

Quick and fast,correct

Report a concern   September 9, 2025 — Rated 10 out of 10 by D.S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service

Report a concern   September 9, 2025 — Rated 9 out of 10 by Amber Cronen Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The tech guy was very helpful and friendly helping set my Bluelink up. I have only been there a couple of times and the people were very friendly and not pushy.

Report a concern   September 9, 2025 — Rated 10 out of 10 by R.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Have always had good service with the Burkesville Don Franklin. Have always been treated fair and with respect.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Bobby Bobby Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Having a long time relationship with service department, people that have been there for several years, keeping their help.It's huge for their business

Report a concern   September 9, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Knowledgable. Recommends what is neededbased on the mileage on my car and what may be needed down the pike. Works with me as to what I want to take care of or put off until the next time.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Robert Blanford Don Franklin Bardstown - Service
What do you like about our products and services?

They are professional and courteous and get the job done quickly

Report a concern   September 9, 2025 — Rated 9 out of 10 by B.P. Don Franklin Auto
What do you like about our products and services?

They are always so nice to me and i have three cars from dealership!

Report a concern   September 9, 2025 — Rated 10 out of 10 by S.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

I’ve been very happy with every visit. Everyone is so professional. Services are reasonably priced. It’s very easy to make appointments. Would highly recommend.

Report a concern   September 9, 2025 — Rated 9 out of 10 by Samantha Coots Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff and quick service

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.M. Don Franklin Burkesville Sales
What do you like about our products and services?

Friendly, knowledgeable, but not pushy salesperson.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Steve Runyon Don Franklin Auto
What do you like about our products and services?

I love doing business at Columbia Nissan with David Powell. He’s more than a sale person to our family, he’s our friend and we think of him as family!

Report a concern   September 9, 2025 — Rated 10 out of 10 by P.O. Don Franklin Bardstown - Service
What do you like about our products and services?

The service is great. Jena cares about the customer
She always does a great job. Keepd me abreast of the time my vehicles are in the shop.

Report a concern   September 9, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly, reliable prices

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Prompt and professional

Report a concern   September 9, 2025 — Rated 10 out of 10 by Donna Bogle Don Franklin Somerset GM Service Department
What do you like about our products and services?

They get me in fast and don’t have to very long for my car to be ready .

Report a concern   September 9, 2025 — Rated 10 out of 10 by Deborah Sexton Don Franklin Ford - Service
What do you like about our products and services?

Quick appointments for oil changes

Report a concern   September 9, 2025 — Rated 10 out of 10 by Paul Erny Don Franklin Auto
What do you like about our products and services?

On time, efficient and honest.

Report a concern   September 9, 2025 — Rated 10 out of 10 by L.J. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly staff

Report a concern   September 9, 2025 — Rated 10 out of 10 by Lisa Sexton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice atmosphere for waiting. Friendly and informative staff. Tony did a great job.

Report a concern   September 9, 2025 — Rated 10 out of 10 by K.J. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and professional customer service.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Elijah Sexton Don Franklin Auto
What do you like about our products and services?

Very nice staff, go above and beyond to make sure their customers are taken care of, And do what they say they’re going to do!!!

Report a concern   September 9, 2025 — Rated 10 out of 10 by K.K. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Always take good care of my family. 3 cars and quick, quality service.

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and honest service.

Report a concern   September 9, 2025 — Rated 9 out of 10 by T.U. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They do a very good job on my car. And don’t leave any thing out. And fix it right the first time

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good staff. Good products.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Morgan Wray Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Work well with everyone an so kinda And take pride in ur business!

Report a concern   September 9, 2025 — Rated 10 out of 10 by Gloria Conner Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The salesman Marc Franco was knowledgeable and professional as well as very personable. He was easy to talk too and listened to my concerns and addressed each one to my satisfaction.

Report a concern   September 9, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

All

Report a concern   September 9, 2025 — Rated 10 out of 10 by H.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly service through the service department. Answered and accommodated my questions and request.


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