Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 31, 2026 — Rated 9 out of 10 by R.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and respectful

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

We love Misty!!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Michael Fink Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department troubleshot the vehicle and found the problem.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Steven Berger Don Franklin Burkesville Service Department
What do you like about our products and services?

Treat us like family and very respectful, I trust them with our vehicles and get the services done in a timely manner. We have been going there for years, I would recommend them to family and friends.

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Salesman was great to work with and service department (especially Tony) has been very helpful.

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.P.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My sales manager was fantastic

Report a concern   July 31, 2026 — Rated 10 out of 10 by J.A.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everyone was so friendly, everything went smoothly.. no complain.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Joseph Holtzclaw Don Franklin Campbellsville Service Department
What do you like about our products and services?

Love my ram truck and and quick on services

Report a concern   July 31, 2026 — Rated 9 out of 10 by J.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Getting my recall checked quickly

Report a concern   July 31, 2026 — Rated 10 out of 10 by Lara Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I always get treated with such respect and I love coming here

Report a concern   July 31, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First time dealing with Don Franklin nissan. Staff was very helpful. Galling a loaner car was a life saver and appreciated. Car runs great

Report a concern   July 31, 2026 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Loved the vehicles and the warranties that came with it !! Shonda and Goerge were awesome to work with !!

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is great

Report a concern   July 31, 2026 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly accommodating Staff who listens and responds to needs of customer

Report a concern   July 31, 2026 — Rated 10 out of 10 by Donna Gregory Don Franklin London Ford - Service
What do you like about our products and services?

You found the problem with my car after Gilbert’s and parsleys messed it up and caused the damage.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Carol Woods Don Franklin Lexington Nissan - Service
What do you like about our products and services?

From the purchase of my vehicle last year to the current service visit, there has never been a problem or concern on my part. Great service in every way.

Report a concern   July 31, 2026 — Rated 10 out of 10 by T.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always honest about what I need. They don’t try to ‘sell’ me anything 👍👍

Report a concern   July 31, 2026 — Rated 10 out of 10 by John Hale Don Franklin London Ford - Service
What do you like about our products and services?

Dependable, efficient service.

Report a concern   July 31, 2026 — Rated 10 out of 10 by B.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We have purchased vehicles from multiple different dealerships, the Nissan Don Franklin is head and shoulders above the rest.
Everyone I have dealt with is very professional yet welcoming, and Jennifer is top notch, can not say enough good things about her

Report a concern   July 31, 2026 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees timely

Report a concern   July 31, 2026 — Rated 9 out of 10 by M.S.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, quality service at a reasonable price for a dealership service center.

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.D. Don Franklin Bardstown - Service
What do you like about our products and services?

I like my vehicle

Report a concern   July 31, 2026 — Rated 9 out of 10 by V.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Didn’t have to wait this time.

Report a concern   July 31, 2026 — Rated 10 out of 10 by D.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Sevice appointments are timely. Everyone is polite and attentive and you are advised of what is happening

Report a concern   July 31, 2026 — Rated 10 out of 10 by Jill Chandler Don Franklin Ford - Service
What do you like about our products and services?

My service person
Was great . I do not llive in town
And would have liked a linc that could be connected to my checking account. All of DON Franklin people are polite and helpful

Report a concern   July 31, 2026 — Rated 10 out of 10 by Linae Rice Don Franklin Ford - Service
What do you like about our products and services?

Awesome customer service and the Christian praise music really helps

Report a concern   July 31, 2026 — Rated 10 out of 10 by Helen Rivera Don Franklin Auto
What do you like about our products and services?

This car keeps me safe and has saved me from accidents. The safety features are the best!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Kirk Walter Don Franklin Auto
What do you like about our products and services?

Informative. No pressure, that is very important to me.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Dale Stilts Don Franklin Ford - Service
What do you like about our products and services?

I like how nice and truthful about their vehicles and their personalities,they stick to their word and very nice to everyone.

Report a concern   July 31, 2026 — Rated 10 out of 10 by K.S. Don Franklin Ford - Service
What do you like about our products and services?

Nice facility and helpful and informative staff


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