Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

The smiling faces that greet me from the beginning of my arrival until the time I’m exiting, wonderful group.

Report a concern   April 2, 2026 — Rated 10 out of 10 by V.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Courteous, friendly, fast and great Service

Report a concern   April 2, 2026 — Rated 10 out of 10 by V.P. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.W. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is so nice and friendly and really want to help you with whatever you need.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The vehicle I bought in December is running well. The dealership honored the warranty and fixed something for no fee

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service and you answer the phone.

Report a concern   April 2, 2026 — Rated 10 out of 10 by William Despain Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very kind and Courteous

Report a concern   April 2, 2026 — Rated 10 out of 10 by E.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Was really helpful and quick response

Report a concern   April 2, 2026 — Rated 9 out of 10 by Francis Britt Don Franklin Burkesville Service Department
What do you like about our products and services?

Courteous staff. Honest answers

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Ford - Service
What do you like about our products and services?

The time of service was good and everything was explained to me

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Your service Gary. Great guy to work with when we have an issue.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.S.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people and fast service

Report a concern   April 2, 2026 — Rated 10 out of 10 by Kendall Mccarty Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick service, nice waiting area and friendly staff

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone is friendly and great to talk to. Products are good and very trustworthy.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We love our Kona, and all the people have been helpful, polite and knowledgeable.

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I have purchased more than my fair share of vehicles in my time, and I have met numerous sales staff in those experiences. But none were as courteous and personable as the team at Don Franklin Hyundai. Specifically, Logan, was fantastic. We came just to peruse the lot but he came up and made conversation and next thing you know, he had us in a car. He and his sales manager, and the finance manager were fantastic! (Better even so than we have been treated at other DF stores!!) Next time we are looking or know of someone looking, we WILL be to Don Franklin Hyundai!

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good prices friendly staff

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Celeste Logsdon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and knowledgeable service people.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service is superior—you’re local—plus, you sale Ford trucks!!! THANK YOU!!!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

Quick service and friendly people.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Timothy Duvall Don Franklin Monticello Service
What do you like about our products and services?

I find the service department to be professional, helpful, and very knowledgeable. I feel they want to take care of my issues like I matter to them. The last few months has been my first experience with them and I’m very impressed with their service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Jenn she is great very helpful and will go above and beyond to make it happen

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.C. Don Franklin Ford - Service
What do you like about our products and services?

Entire service was eu

Report a concern   April 2, 2026 — Rated 10 out of 10 by Ronald Hurrigan Don Franklin Bardstown - Service
What do you like about our products and services?

Great Customer Service and very knowledgeable people

Report a concern   April 2, 2026 — Rated 10 out of 10 by Roy Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

Justin is the best service man that you have working for the business.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Joe Peters Don Franklin Bardstown - Service
What do you like about our products and services?

I didn’t have to wait long for a oil change

Report a concern   April 2, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

They perform good service. They seem to take interest ikeeping your vehicle serviced.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Michelle Wasem Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a wonderful experience with the sales team member (Jordan)that sold me the vehicle. He was polite, knowledgeable, great personality. I would recommend this dealership to anyone who wants to buy a vehicle.

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly staff especially Sasha Ard. Great autos and trucks! I wasn’t able to buy due my situation but I’ll be back once I get some things done.


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